--- description: Ausführliche Erfahrungsberichte zu CallTools mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche CallTools mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallTools Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/107/voip/software) > [CallTools](/software/105001/calltools) # CallTools Canonical: https://www.getapp.de/software/105001/calltools Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/105001/calltools?page=2) > CallTools ist eine All-in-One-Lösung für Call Center, die einen Power-Dialer für ausgehende Daten anbietet sowie ein Inbound Call Center mit Live-Agentenüberwachung, kompetenzbasiertem Routing und mehr. > > Bewertung: **4.8/5** von 156 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 156 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CallTools - **Region**: Irvine, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Berichte - Anpassbare Felder - Anrufaufzeichnung - Anrufbeantworter-Erkennung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Automatic Outbound Dialer - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing ## Integrationen (33 insgesamt) - 3CLogic - Adobe Commerce - Avaya Experience Platform - Balto - BirdDog Software - ClickFunnels - DebtPayPro - Gmail - Google Maps - Google Sheets - HighLevel - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub ... und 18 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) - [Kontaktcenter-Software](https://www.getapp.de/directory/593/contact-center/software) - [Inside-Sales-Software](https://www.getapp.de/directory/761/inside-sales/software) ## Alternativen 1. [Readymode](https://www.getapp.de/software/107701/xencall) — 4.6/5 (142 reviews) 2. [Convoso](https://www.getapp.de/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) 3. [DialedIn CCaaS](https://www.getapp.de/software/104279/chasedata) — 4.8/5 (324 reviews) 4. [Kixie PowerCall](https://www.getapp.de/software/104961/kixie) — 4.6/5 (294 reviews) 5. [Five9](https://www.getapp.de/software/91276/five9) — 4.2/5 (481 reviews) ## Nutzerbewertungen ### "Great for speed dialing" — 5.0/5 > **Anderson** | *21. November 2018* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great to call masive customers at once, and campaings can be assigned to my eployees to make sure they get as productive as possible. > > **Nachteile**: Some times get stuck when many lead are assigned. ----- ### "Very Robust Call Center Software. We Tried Lots of Call Center Platforms, and CallTools Won\!" — 5.0/5 > **Joseph** | *8. November 2020* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: "Reliability" and "Ease of Use" for our sales agents is paramount. This is one of the easiest and user friendly call center software we have ever used. Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software. Another thing I will mention is it is loaded with features that allow us to easily customize every single campaign, and lead management is just a simple download and upload away. > > **Nachteile**: You must put some time in learning the backend of actually setting everything up. They do have great tutorial videos, and technical support will help you every step of the way, but there is a learning curve. So, not sure if it is a con, but that is the only thing I can think that I could write here. > > Overall, we love it and we will never shop again for alternative software because we are happy with the software, and we are happy with customer support, and our agents are happy that they have an easy to use yet robust calling platform to use daily. ----- ### "Great platforms elevated requirements." — 3.0/5 > **Alex** | *29. August 2020* | Bau | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: The ease of use and CRM are very well built and have a ton of options that you can customize depending on what you want for your company. It's amazing that you can create your own script for your agents and that you can handle reports, calls, campaing management all in one. > > **Nachteile**: The support team did not answer the requests correctly. Also they don't have mobile apps to access the CRM, so you're stuck with a website use only and it does not work cross-platform (linux-ChromeOS devices). > > I had a pretty much neutral experience with CallTools. They did not resolve an issue that I had with my agents, they could not use the CRMs dialer within the website and we had to download an external software for them to be able to take and receive calls. This made us leave the use of the app as we found a cross-platform one that could be used not only y MAC/PC but also Android/iOS devices. ----- ### "If you make a high volume of calls, you need this" — 5.0/5 > **Tad** | *28. März 2024* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's extremely customizable, it integrates with our crm, it allows you to collect data for coaching, so many reasons. > > **Nachteile**: I have a team of brilliant tech guys who set this up. If you don't have help getting it set up, it's aggressively complex. ----- ### "Dials fast but not my favorite dialer" — 4.0/5 > **Martin** | *24. Oktober 2022* | Immobilien | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: You are able to reach a lot of people with your dialing sessions. This moves very quickly. > > **Nachteile**: The only feature I do not like on Calltools is the interface. I think it could be a bit simplified. I would rather spend my time calling then looking at tutorials. > > I have used it twice and have always gone back to mojo. It’s my go to dialer and it was easier to learn and master. But calltools is a very fast dialer. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/105001/calltools?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/105001/calltools) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten