ChartMogul

ChartMogul

Reporting & analytics for subscription businesses

4.6/5 (26 Bewertungen)

ChartMogul Übersicht

ChartMogul is a real-time reporting and analytics solution for subscription businesses who use Stripe, PayPal, Chargify, Braintree, or Recurly. With ChartMogul, key performance indicators (KPIs) and business metrics are automatically calculated, allowing users to automate performance reporting for their business.

ChartMogul offers a range of built-in metrics which fall into three main categories: management and investor metrics; sales, marketing, and customer success metrics; and finance metrics. Users can track monthly recurring revenue (MRR), average sale price (ASP), customer lifetime value (CLV), average revenue per account (ARPA), annual run rate (ARR), MRR movement, customer, revenue, and quantity churn rates, customer growth, gross and net cash flow, non-recurring revenue, refunds, failed payments, and more. Metrics can also be analyzed based on other factors, with the ability to break down by geographic location, lead source, customer cohorts, different subscription plan types, and more, with built-in options including MRR by marketing channel, retention cohort analysis, churn rate by net promoter score (NPS), and retention rate per sales rep. Users can apply data filters and custom metrics to answer their specific business questions.

ChartMogul is suitable for subscription businesses of all shapes and sizes, with pricing based on the number of active subscriptions, and tailored solutions available for high volume businesses.

Preis

Beginnt ab
100,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Englisch

ChartMogul Bewertungen

Gesamtbewertung
4.6/5
92% Positive Bewertungen
18
Ausgezeichnet
6
Sehr gut
1
Durchschnitt
1
Gering
0
Schlecht
Johnny P.
Mit Google übersetzen

Simple Interface, Value Packed Data, and Incredible Support

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.12.2018
Quelle der Bewertung: Capterra

They are a great team to work with. The software is simple and effective. It's a little on the pricy side, but I keep coming renewing because it's worth it.

Vorteile

1) I'm in Chartmogul on a daily basis. It's really simple to view metrics like new MRR, churn, and expansion for the week.

2) The flexibility to edit, merge, and connect subscriptions is a huge part of why we chose Chartmogul. As much as we'd like for every deal/subscription to fit the standard mold, a lot of our customers have unique plans with us and the ability to help the system interpret what's going on with the subscription is great.

3) We've changed billing systems in the past and been able to transition Chartmogul to work with both tools. The flexibility to work with both systems helped us keep all the billing history in tact which was a huge win for us.

4) I came to Chartmogul for the basics (new mrr, expansion, churn, etc.) But I love the ability to track trial conversions, cohort analysis, LTV, and cash flow.

Nachteile

I'd love to get a daily digest email with all the revenue movement for the day. Right now you can get email alerts for updates to individual plans, but there isn't an option to schedule a single email with all the changes for the day.

It's not a huge deal because I'm in Chartmogul most days, but it would be a great addition that would help us keep our team up to date.

Lastly, I'd love the ability to add users and assign them to specific segments. I'd like to give our CSMs access to their accounts only (so they can see rev movement and overall performance of their accounts).

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Thibaut D.
Mit Google übersetzen

Excellent software to keep track of key business metrics

Täglich für 6-12 Monate genutzt
Bewertet am 15.12.2017
Quelle der Bewertung: Capterra

Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Vorteile

ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate.
Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do.
The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period.
The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.

Nachteile

Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Guy H.
Mit Google übersetzen

Has all the metrics you need, and only what you need

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 23.12.2018
Quelle der Bewertung: Capterra

We've been using CM for over 3 years to track our metrics, and we love it. Simple to use, has just what we need, very responsive app. Scratched our itch, and then some.

Vorteile

All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Nachteile

We've had some inconsistencies around the MRR which was hard to resolve, since we are synching from multiple sources. Also, numbers would sometimes change retroactively and it was really hard to figure out why.
So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Ed M.
Mit Google übersetzen

Accurate & Insightful

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 8.6.2017
Quelle der Bewertung: Capterra

Insight into business KPIs.

Vorteile

Having tried various competitors, ChartMogul is the only software that correctly displays our monthly recurring revenue (I think some of the competitors have problems with some customers using coupon codes). However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface. The customer support is speedy yet patient - they're currently helping us migrate our account to new owners.

Nachteile

I have nothing bad to say about ChartMogul, in fact I'm struggling to think of anything at all for the purpose of this review. I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Verifizierter Rezensent
Mit Google übersetzen

ChartMogul is a turn-key way to get immediate insight on your customer billing data

Täglich für 1-5 Monate genutzt
Bewertet am 18.4.2018
Quelle der Bewertung: Capterra

ChartMogul let us get at a ton of metrics on our customers that were still unknown to us with almost zero effort, and because of how easily it integrates with our billing provider, we get ongoing updates on these metrics, again, with no additional work on our part. I can't overstate how much I love this.

Vorteile

If you use one of ChartMogul's native billing data-sources (including Stripe and numerous others), import is an absolute breeze; in our case, we let ChartMogul chew through our data for a while and suddenly we had a dashboard packed with a bunch of insights into our customer billing data that we hadn't ever seen before, except through manual computation on our end. ChartMogul is profoundly easy to use, and with very little effort surfaces a ton of valuable information.

Nachteile

It's still a bit of a production to make sure your data is massaged right if it's not quite formatted the way ChartMogul expects. Many of the analytics naturally depend on whether or not ChartMogul can properly understand your customer data, so that's an important one to get right. That said, they're making lots of strides on the product and I'd expect that this will get sorted out quickly.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

ChartMogul Preis

Beginnt ab
100,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

14-day free trial, no credit card required.

Launch is our freemium plan and caters to businesses with less than $10K MRR. Mogul is $100 per 1,000 paying subscribers per month. We also offer a Volume plan for high-volume businesses who serve more than 10,000 customers per month. For more info, visit https://chartmogul.com/pricing/.

ChartMogul Funktionen

  • API
  • Datenfilterung
  • Datenvisualisierung
  • Echtzeit-Analytik
  • Echtzeit-Berichterstattung
  • Integration von Dritten

  • Ad-hoc-Berichterstattung
  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Berichterstattung und Statistik
  • Business Intelligence
  • Dashboard-Erstellung
  • Daten-Import / -Export
  • Diagramm-Erstellung
  • Drag-and-Drop-Oberfläche
  • Echtzeit-Daten
  • Trend-Analysen
  • Visuelle Analytik
  • Werkzeuge zur Zusammenarbeit
  • Überwachung

Zusätzliche Informationen für ChartMogul

Schlüssel-Features von ChartMogul

  • API access
  • Billing integrations
  • Cash flow analysis
  • Churn rate analysis
  • Cohort analysis
  • Consolidated customer database
  • Custom list creation
  • Custom segments
  • Customer profiles
  • Data analysis
  • Data filtering
  • Data visualization
  • Geo mapping
  • Key performance indicators (KPI)
  • MRR (monthly recurring revenue) breakdowns
  • MRR movement analysis
  • Performance metrics
  • Segmentation
  • Subscription histories
  • Trend indicators

Vorteile

  • Key metrics are automatically calculated in real time, enabling users to automate their reporting.

  • Management and investor metrics include average sale price (ASP), monthly recurring revenue (MRR), customer lifetime value (CLV), customer, revenue, and quantity churn rates, customer growth, and more.

  • Sales, marketing, and customer success metrics include MRR by marketing channel, retention cohort analysis, churn rate by net promoter score (NPS), and retention rate by sales rep.

  • Finance metrics include non-recurring revenue, gross and net cash flow, failed payments, refunds, and more.

  • Metrics can be broken down by country, lead source, plan type, customer cohorts, and more.

  • ChartMogul Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über ChartMogul.

    F. Welche Preispläne bietet ChartMogul an?

    ChartMogul bietet folgende Kostenpläne an:

    Beginnt ab: 100,00 $/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    14-day free trial, no credit card required.

    Launch is our freemium plan and caters to businesses with less than $10K MRR. Mogul is $100 per 1,000 paying subscribers per month. We also offer a Volume plan for high-volume businesses who serve more than 10,000 customers per month. For more info, visit https://chartmogul.com/pricing/.

    F. Was sind die Hauptfunktionen von ChartMogul?

    ChartMogul bietet die folgenden Funktionen:

    • API access
    • Billing integrations
    • Cash flow analysis
    • Churn rate analysis
    • Cohort analysis
    • Consolidated customer database
    • Custom list creation
    • Custom segments
    • Customer profiles
    • Data analysis
    • Data filtering
    • Data visualization
    • Geo mapping
    • Key performance indicators (KPI)
    • MRR (monthly recurring revenue) breakdowns
    • MRR movement analysis
    • Performance metrics
    • Segmentation
    • Subscription histories
    • Trend indicators

    F. Wer sind die typischen Nutzer von ChartMogul?

    ChartMogul hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von ChartMogul unterstützt?

    ChartMogul unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet ChartMogul an?

    ChartMogul hat folgende Preismodelle:

    Abonnement

    F. Unterstützt ChartMogul mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte ChartMogul unterstützt

    F. Mit welchen anderen Applikationen integriert ChartMogul?

    ChartMogul kann in folgende Anwendungen integriert werden:

    Chargebee, Chargify, ChurnZero, Geckoboard, HubSpot CRM, Klipfolio, LeadsBridge, PayKickstart, Stripe, Zendesk

    F. Welche Varianten der Kundenbetreuung bietet ChartMogul an?

    ChartMogul bietet folgende Optionen für Kundensupport:

    Wissensdatenbank, Online-Support