People

Vorteile

That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue.

Nachteile

The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business.

Vorteile

The cost and scale-ability was our immediate reason for shortlisting People HR. It was very important the employees could correct their own data. We like the mobile app for the team so that employee can upload expenses on the go or book a holiday at any time. As the Administrator I find the software very user friendly and bulk uploads save me many hours of work. When we first uploaded our data it was a really simple process. I use this for 3 companies with different account levels and it works perfectly for each company.

Nachteile

I would like to be able to use the recruiter tools and the performance management but the permanent cost to upgrade outweigh the time they can save me when operating a small company.

Vorteile

Features such as logbooks, case logs, tasks are very customisable and make it easy to create a full logging system.

Nachteile

People released a completely unmonitored, unmanageable and unrestricted company wide chat application via their app. They said it was to "allow communication" during COVID, despite nearly every company having their own chat applications already (much better ones such as Slack, Teams, Hangouts... so on). They are unengaged when it comes to support, or trying to understand a businesses use case of their software and do not wish to entertain the idea that you might do things a little differently.

If you want your staff to have unrestricted, company wide access, to message whoever they want, whatever they want, then you should use this software.

Vorteile

The features are very good - wide range and very good value for money

Nachteile

Very little really . The only criticism is that some of the administrative features are accessed direct from employee records instead of in background settings like you would expect. An example of this is adding a new document - you have to open an employee record, and go to the add documents - and you are then given an option to create a new template. This is not very intuitive. There is an excellent logbooks facility in which you can create custom logbooks for every conceivable record you might want - this also was accessed from an employees record but they have just moved this to its own section in admin settings. They need to do the same for the other areas as well.

Vorteile

Flexibility, ease of use and captures all that we need and very good price compared to competitors

Nachteile

just minor things - letter templates could be easier to use but better than previous systems used.