Über Cogran
Cogran ist eine Registrierungs- und Liga-Management-Suite für die Verwaltung von Parks und Naherholungsgebieten, Mitgliederorganisationen, Camps, Museen, Sportligen und anderen registrierungs- und reservierungsgesteuerten Organisationen. Die Plattform bietet Tools zum Verwalten von Online-Registrierung, E-Mails und SMS sowie Marketing, Berichterstattung, Terminplanung, Anlagenreservierungen, Check-ins, Teambuilding, Sportplanung und mehr.
Die Reservierungsverwaltungsfunktionen von Cogran ermöglichen die Vermietung von Einrichtungen mit einem Verfügbarkeitskalender und leistungsstarken Preisoptionen. Einrichtungen können Zimmer vermieten und Standorte verwalten, Sommer- oder ganzjährige Camps durchführen, Schwimmbadregistrierungen nach Zeitangaben vornehmen und vieles mehr. Cogran bietet ebenso Tools für Drop-in- und regelmäßige Programme für Kinderbetreuungsdienste sowie Anmeldungen für Online-Bildungskurse. Cogran umfasst die Verwaltung von Eltern-Kind-Zimmern und verfügt über einen integrierten Kalender, in dem alle Reservierungen, wie zugewiesene Plätze für Programme, vermietete Räume und Sportspiele/-übungen, in einer realen 360-Grad-Gantt-Diagrammanzeige mit detaillierten Reservierungsdaten angezeigt werden.
Cograns Programmmanagement ist umfassend und ermöglicht die Erstellung eines Programms und die Möglichkeit, es bei Sitzungen oder zu bestimmten Jahreszeiten und Anlässen mehrmals anzubieten. Ticket-Events, wiederkehrende Praktiken und Mitglieder-Drop-ins werden alle von den umfassenden Funktionen von Cogran verwaltet. Zu den Programmlisten von Cogran gehören: Name, Beschreibung, Preis, Standort, Kursleiter, Zeit, Datum, Datum der Registrierung offen/geschlossen, Rabatte, Einzahlungs- und Ratenzahlungen, Frühbucherrabatte, Verzugsgebühren und Sitzungsdetails.
Cogran löst betriebliche Herausforderungen, denen sich Sportvereine gegenübersehen. Cogran wickelt die Registrierung von Spielern und Coaches ab; bildet Ligen und Teams; Terminplanung und Bewertung; Community-Kommunikation sowie Finanzkontrollen. Dies erfordert Zeit, Fachwissen und Schulung. Die wunderschön integrierte moderne webbasierte Lösung von Cogran macht Freiwillige zu sofortigen Experten.
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GymMaster
EZFacility
Neon CRM
Eventbrite
Nutzerbewertungen
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- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cogran is one of the best camp/registration softwares out there!
Bewertet am 10.2.2023
Vorteile
The customer service has been absolutely top notch. The onboarding process was great, the team did a lot to get us up and running and went above and beyond. Every time we’ve had a question or suggestion the team listened and did their best to implement any changes as they were possible. Customer service is very knowledgeable and has always been very quick to respond to any questions or issues. We’ve found the system to be very customizable.The system itself has been fairly easy to learn, both from the admin side as well as the customer side.It has been easy for customers to register and I love that it’s easy to register multiple people and is a fairly short process for the customer.We have primarily used the system for our camps. I love that it’s easy to sign up for a membership and we can easily offer discounts for memberships, scholarships, and a variety of other options.There are excellent rosters and attendance sheet options. There’s a function that allows us to print the weeks’ worth of rosters/attendance for multiple camps in just a few minutes and this is such a huge time saver! There’s also a huge variety of reports and charts that help us track different sets of data.We’ve also used the site for ticket sales and rentals and both went very smoothly and were easy to navigate. I could see us using the site to help with other programs we offer.
Nachteile
None that I can think of! I've truly loved all aspects of this software and it's been such a huge improvment and time saver.
Antwort von Cogran Systems
Thank you so much for your kind words! It means so much to us at Cogran!
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Broadway Bound's Involvement With Cogran
Bewertet am 13.8.2024
Very professional, straightforward, no issues whatsoever. Amazing communication and availability....
Very professional, straightforward, no issues whatsoever. Amazing communication and availability. Highly recommend this service to any looking to organize their program.
Vorteile
I was over the moon with their personalized customer service and genuine care for the communities they serve. [sensitive content hidden]in particular were rockstars and we couldn't have done this season without them!
Nachteile
Some of the set up was hard to get over, but the admins were amazingly helpful in getting over the first hard weeks before getting the hang of the system!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Good Sales Pitch, Terrible User Interface
Bewertet am 30.9.2020
The sales side (one person) was great. She really sold us. She was also very available in training...
The sales side (one person) was great. She really sold us. She was also very available in training us on the system. But the system is cumbersome and not intuitive at all.
After spending two weeks setting up our class registration, the link we put in our email blast was a dead end. They quickly suggested another link, also a dead end. We did not email through Cogran -- we couldn't figure out how to import our data. We planned to do that on another day. But after the failed class registration launch, we switched back to Eventbrite (registration was set up in hours not weeks) -- not an all-in-one solution, but at least our students can register for classes.
We called them immediately and told them that the product did not work for us, and requested a refund. It has been a month and they have not returned calls, emails....or our money.
Vorteile
Nothing about the product worked for us.
The one-person sales team was responsive, until we asked for our money back.
Nachteile
Failed link, customers couldn't reach our site: It took us two weeks to set up our class registration for fall classes. When it was ready to launch, the link that we put into our email blast did not work. Cogran quickly responded and suggested a different web address. This one also did not work.
Cumbersome back end interface: It took way too much time to set up class registration. It was very cumbersome. Lots of back and forth within the site. We were able to set up our classes in a few hours on another event platform. We spent two weeks setting up classes in Cogran, which our customers weren't even able to reach.
No easy dashboard or calendar: We weren't able to see all of our classes in one easy place. If that feature is available, it is very well hidden. The "snapshot" page they directed us to was not an easy overview of classes.
In Betracht gezogene Alternativen
Neon CRMWarum Cogran gewählt wurde
We wanted a more comprehensive system that created a database for us.Zuvor genutzte Software
EventbriteGründe für den Wechsel zu Cogran
PriceAntwort von Cogran Systems
Bummer! This customer unfortunately sent out an incorrect link via Mailchimp when she was ready to launch. What a shame, but unfortunately outside of our ability to manage! We checked the email she sent, and let her know that the link was not for her Cogran site. Multiple team members instantly contacted her to help. It's true that customizing Cogran for camps, classes, drop-ins, and single-click volunteer assignment is more complex than Eventbrite. Her Cogran was set up to her specific requirements, which took only two weeks. We absolutely wish her the best, and if she hadn't sent out the incorrect link on her launch day, we are sure she'd be as happy as our other clients with how Cogran runs registration, day of class, and back office functions! Finally, Nancy specifically requested a refund by check, and our records show this refund was completed promptly! Getting a new system started can be a heavy lift, so we are here to help--and to refund even when it wasn't a Cogran issue.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Wonderful customer service!
Bewertet am 16.12.2022
It been a great learning experience. Customer service, for me has been a huge help. Always willing...
It been a great learning experience. Customer service, for me has been a huge help. Always willing to try most suggestions for improvement.
Vorteile
The adaptability to our organization, which took many months preparing data migration, program set up, membership and facility set up to implementation. We're still making adjustments and improvements to better serve our customers and staff.
Nachteile
Training in how to use the software was difficult for me. For someone who learns faster with a "hands-on" training, trying to do it remotely from videos was hard to follow. Some of the demonstrations moved along too fast to understand.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cogran is the Perfect Software for Classes, Events and Camps
Bewertet am 19.10.2023
The business problems we were having was efficiency, accuracy and time management. I love that it...
The business problems we were having was efficiency, accuracy and time management. I love that it is user friendly- automated registration, payment collection and camp/class management tools makes it worth it. Cogran is like having another person on staff who is a detailed and super-efficient. I have a lot on my plate to juggle, so learning a new software was something I was hesitant about. The software is intuitive and pretty easy to follow. Cogran set us up super-fast and the one-on-one training is golden. I know there is so much more the software can do . Our Cogran representative is great about showing us how to get more out of the software.
Vorteile
We are a slim staff and Cogran software is like having added people to manage camp and class registration from soup to nuts. Before Cogran, we used excel to manage our camps and class registrations. It was labor intensive and open to human error. Collecting payments from parents was another challenge. This is now automated with Cogran. I have been able to add more camps and classes. I was anxious about making the change, worried that I had to be an IT expert. I was blown away at how fast it was for Cogran to get us set up. I am grateful for the expertise of Cogran's team in taking the time to show me how to navigate the software.
Nachteile
I am a visual person and would like to see instruction videos ie., how to set up class, what is the diffence between camp and class and how to set up each. There are some steps I don't do often and a video would be helpful to review.
Antwort von Cogran Systems
Thank you so much for the kind words! We will send you over some direct links to the instructional videos on our helpdesk site, too!
Cogran Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Cogran.F. Welche Preispläne bietet Cogran an?
Cogran bietet folgende Kostenpläne an:
- Ab: 899,00 $/Jahr
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Cogran?
Cogran hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Cogran unterstützt?
Cogran unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Cogran mobile Geräte?
Cogran unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Cogran?
Cogran kann in folgende Anwendungen integriert werden:
SendGrid, Stripe
F. Welche Varianten der Kundenbetreuung bietet Cogran an?
Cogran bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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