Tokeet

The interface is very easy to use and easy to navigate compared to others who haven't moved on from the last century. Tokeet are very responsive to the needs of their users and ask us for our opinions and suggestions all the time which shows their commitment to customer satisfaction. Really hope that they keep the small community feel even though they are rapidly expanding.

The app is developing so fast that I feel as though I am being left behind a bit and not using all of the functionality. More training videos would help. Some topic specific webinars wouldn't go amiss either. The Live Chat can vary between really quick and responsive to very slow and long winded as you wait for an answer that is trickled out over a couple of hours. More staff seem to have improved this recently though.

They answer fast to any question and they help you solve problems fast and easy

There are some features missing. Like new things about airbnb promotions and some connections with booking. But you get used to it.

Tokeet does one thing well (not great) that is calendar synchronization.

The other pro would be that the pricing is flat and reasonable for what it is, an online calendar that syncs.

The API works consistently and if you go into this assuming that you are just paying for a calendar sync functionality and you can make everything else work with your own code, this could be a good choice.

Customer support is completely useless. Any question that they can't answer copying and pasting from their help documents gets sent to a secondary tier of customer support. In nearly a year of use none of the many questions I've made that have been sent to this secondary tier of support have been answered.

Nothing else besides the calendar works reliably.
Once a booking is made you can't change the price in the system, it always defaults to the price you set when first creating the inquiry.
Data feeds are a mess, with some of them being totally useless because of the bugs. The data feed help documents are plain wrong. I've found many mistakes in them.
Reports cant handle reservations that go in between months. So if a reservation is from the 27/08 till 4/09 when you look at September those few days figure unoccupied and August shows up with something like 110%. All of the reports are broke, I will avoid further examples.
Its not coded in UTF-8 so anything besides the English alphabet breaks their chat features.
The clocks think the first hour of the day is 24:00 rather than 00:00. (I am not making this up)
The mobile app takes a year to load even in an IphoneX or a pixel 2. There are other issues with the app.
No bug fixing, none. They said they were going to post an update with bug fixes every Wednesday. It lasted a whole 2 weeks before they missed one.
One of the shadier things they do is they don't allow anyone to comment on their blog so you cant see any kind of discussion around their software.
Avoid unless you are very hands on and like to code.

Brings together reservation information from multiple platforms into a central dashboard. Allows a business to manage multiple short term rentals on multiple platforms from a single interface. Also enables a business to book reservations directly

Doesn't fully integrate with VRBO. Requires an agent level subscription to integration with Pricelabs, regardless of the number of units.