SimplyBook.me Übersicht

Was ist SimplyBook.me?

SimplyBook.me ist ein Online-Terminbuchungssystem für kleine bis mittlere Unternehmen in allen Dienstleistungsbranchen. Die Lösung richtet sich an alle Dienstleistungsunternehmen, die Buchungen zu bestimmten Zeitpunkten akzeptieren, darunter Schönheitssalons, Spas, Fitnessstudios, medizinische Kliniken, Haustierservices, Restaurants, Universitäten, Kinderbetreuer, Finanzberater, Berater und mehr. Darüber hinaus wird eine erstklassige Unternehmenslösung geboten, bei der Unternehmen Online-Buchungen für jeden ihrer Filialen anbieten und einen Überblick über jedes Geschäft auf hohem Niveau behalten können.

Die Software bietet Tools zum Erstellen benutzerdefinierter Online-Buchungsseiten und ermöglicht Unternehmen die Annahme von Terminen über diese Tools, ihre Website und ihre Facebook-Seite. Es gibt keine Begrenzung für die Anzahl der Client-Dienste, die ein Unternehmen über SimplyBook.me anbieten kann. Es gibt auch keine Begrenzung für die Anzahl der Mitarbeiter oder Kunden, die im System gespeichert werden können. SimplyBook.me kann auf bestimmte geschäftliche Anforderungen zugeschnitten werden. Die Zugriffsstufen für Mitarbeiter sind vollständig konfigurierbar. Administratoren können bestimmen, auf welche Informationen die einzelnen Mitglieder zugreifen können.

Zusätzlich zu den grundlegenden Funktionen ermöglicht SimplyBook.me Unternehmen, Zahlungen online zu akzeptieren, Berichte über den Umsatz und Website-Traffic zu generieren, zusätzliche Informationen von Kunden bei der Buchung anzufordern, Werbeaktionen zu starten, Produkte bei der Buchung zu verkaufen, Mitgliedschaften und Klassen zu verwalten und vieles mehr. Das System sendet automatisch E-Mail- oder SMS-Terminerinnerungen an Kunden, um No-Shows zu reduzieren. Unternehmen können mit SimplyBook.me Empfehlungsprogramme starten und Überprüfungsanfragen per E-Mail an Kunden senden – Funktionen, die bei der Kundengewinnung und -bindung helfen.

SimplyBook.me Übersicht

Preis

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

SimplyBook.me Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Chinesisch (vereinfacht), Niederländisch, Englisch, Französisch, Deutsch und 7 weitere , Japanisch, Koreanisch, Portugiesisch, Russisch, Spanisch, Taiwanisch, Türkisch

Screenshots

SimplyBook.me Screenshot:
SimplyBook.me Screenshot: SimplyBook.me Screenshot: SimplyBook.me Screenshot: SimplyBook.me Screenshot: SimplyBook.me Screenshot: Upcoming bookings SimplyBook.me Screenshot: Change booking SimplyBook.me Screenshot: Booking status SimplyBook.me Screenshot: Filter bookings

SimplyBook.me Bewertungen

SimplyBook.me Bewertungen

Gesamtbewertung
4.6
/
5 718 Nutzerbewertungen
Ausgezeichnet
479

Sehr gut
191

Durchschnitt
31

Gering
10

Schlecht
7

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.4
Bedienkomfort
4.4
Kundenbetreuung
4.6
93% haben diese Anwendung empfohlen
Robert T.

"Years ahead of it's time thanks to an ingenious underlying database design."

Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system.

Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above.

Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."


Mit Google übersetzen
Toni L.

Time Saving!!!

Extremely useful to my business haven't had the need to contact customer services yet although I believe we did at the beginning to help with set up and they were helpful.


Mit Google übersetzen
Glen A.

SimplyBook Immediately improved efficiency and performance

Exceptional Addition to our service offerings at Limerick City College. We had always been taking bookings the manual way which was relatively cumbersome and resulted in huge inefficiencies. Then we initially researched which online platforms were available and could easily be integrated with our existing website. This was when we discovered SimplyBook.me

Genuinely, SimplyBook has made an immediate impact on our business efficiency and performance.

An exceptional amount for a small price.


Mit Google übersetzen
Verifizierter Rezensent

Very wide set of features with a great pricing model but poor API support.

The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.


Mit Google übersetzen
Mikaelah G.

SO EASY!

We were having trouble limiting CrossFit class sizes with our previous software. We would run into too many people showing up for class leading to not enough space, equipment, trainers, etc. With SimplyBook we see a lot less of those problems.


Mit Google übersetzen
Robert T.
Branche: Unterhaltung
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

"Years ahead of it's time thanks to an ingenious underlying database design."

Täglich für 1-5 Monate genutzt
Bewertet am 12.4.2019
Quelle der Bewertung: Capterra

Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system.

Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above.

Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."

Vorteile

SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST!

Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)

Nachteile

"Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet!

"Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines.

"Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)

Mit Google übersetzen

Antwort von SimplyBook.me

Dear Robert,

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward.

All the best
The SimplyBook.me team

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Toni L.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: Selbstständig
Mit Google übersetzen

Time Saving!!!

Täglich für 6-12 Monate genutzt
Bewertet am 17.1.2020
Quelle der Bewertung: Capterra

Extremely useful to my business haven't had the need to contact customer services yet although I believe we did at the beginning to help with set up and they were helpful.

Vorteile

For me this software has done away with the endless backwards and forwards negotiating diaries for clients sessions depending on either parties availability. It has allowed my class attendees and clients the freedom of booking themselves on as and when they see fit. The ease of cancellation and blocking time out is extremely helpful as clients don't need to contact me but I still get a notification that they have had to cancel for whatever reason.

Nachteile

I'm not very savvy when it comes to software and always require guidance from another to help make any changes necessary on the software. I personally don't think it's idiot proof but then maybe that says something about me! I also get a moment of panic when you get the notification the you need to subscribe when you know you're on a rolling monthly payment and for a few hours you don't see any new bookings unless to look at the calendar page.

Mit Google übersetzen

Antwort von SimplyBook.me

Dear Toni,

Thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly!

All the best
The SimplyBook.me team

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 9.0/10

Glen A.
Branche: Hochschulbildung
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

SimplyBook Immediately improved efficiency and performance

Täglich für 1-5 Monate genutzt
Bewertet am 1.12.2019
Quelle der Bewertung: Capterra

Exceptional Addition to our service offerings at Limerick City College. We had always been taking bookings the manual way which was relatively cumbersome and resulted in huge inefficiencies. Then we initially researched which online platforms were available and could easily be integrated with our existing website. This was when we discovered SimplyBook.me

Genuinely, SimplyBook has made an immediate impact on our business efficiency and performance.

An exceptional amount for a small price.

Vorteile

The trial was exceptional and allowed us to setup all the services and platform to tailor it to our needs. It was the professional and efficient support SimplyBook provided that also made our decision to purchase a subscription very easy.

It is an amazing platform which transformed our booking and office administration within the first week of its implementation and that it can easily be integrated with Paypal made receiving payments hassle-free.

Limerick City College would not hesitate in recommending any service providing business to use SimplyBook.me you receive:
- Exceptional Support
- Online Payments
- Website Integration
- Multiple Services
- Calendars
- E-mail notifications

Nachteile

It was very difficult to find anything to dislike or even comment on as it is a very user friendly and well supported software.

Mit Google übersetzen

Antwort von SimplyBook.me

Dear Glen,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it.

All the best
The SimplyBook.me team

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Very wide set of features with a great pricing model but poor API support.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 2.12.2018
Quelle der Bewertung: Capterra

The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.

Vorteile

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it.

The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

Nachteile

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for.

Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc.

It looks like their feature set is growing but the API capacity is not.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Mikaelah G.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

SO EASY!

Täglich für 6-12 Monate genutzt
Bewertet am 24.10.2019
Quelle der Bewertung: Capterra

We were having trouble limiting CrossFit class sizes with our previous software. We would run into too many people showing up for class leading to not enough space, equipment, trainers, etc. With SimplyBook we see a lot less of those problems.

Vorteile

I absolutely love using SimplyBook! It is so incredibly easy to use, it makes our gym so much smoother. It is such a great way to see who is attending classes, reserving their spot online, and organizing our class schedule. Due to limited space we tend to keep classes at a 16 Person maximum and SimplyBook allows to put those restrictions on the bookings. Another great feature of SimplyBook is it sends reminders out to clients before their appointment to help cut back on no shows.

Nachteile

As a user, it can be frustrating signing in every time you book an appointment, but other than that it's an amazing product!

Mit Google übersetzen

Antwort von SimplyBook.me

Dear Mikaelah,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it.

That's a good point regarding the sign-in by clients. We will discuss it here whether we can add like a "Remember me" box so that clients can tick that and then they will me remembered when they will book the next time.

All the best
The SimplyBook.me team

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9/10
Basierend auf 718 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

SimplyBook.me Preis

SimplyBook.me Preis

Beginnt ab
N/A
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.5/5
Basierend auf 718 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

SimplyBook.me Funktionen

SimplyBook.me Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Rechnungsmanagement
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4.4/5
Basierend auf 718 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

SimplyBook.me Häufig gestellte Fragen

SimplyBook.me Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über SimplyBook.me.

F. Welche Preispläne bietet SimplyBook.me an?

SimplyBook.me bietet folgende Kostenpläne an:

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von SimplyBook.me?

Wir haben keine Informationen über die Funktionen von SimplyBook.me

F. Wer sind die typischen Nutzer von SimplyBook.me?

SimplyBook.me hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von SimplyBook.me unterstützt?

SimplyBook.me unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Niederländisch, Englisch, Französisch, Deutsch, Japanisch, Koreanisch, Portugiesisch, Russisch, Spanisch, Taiwanisch, Türkisch

F. Welche Preispläne bietet SimplyBook.me an?

SimplyBook.me hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt SimplyBook.me mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte SimplyBook.me unterstützt

F. Mit welchen anderen Applikationen integriert SimplyBook.me?

SimplyBook.me kann in folgende Anwendungen integriert werden:

Authorize.net, Google Analytics, Joomla, LeadsBridge, PayPal, QuickMail.io, SITE123, Stripe, Telogis Fleet, Wordpress

F. Welche Varianten der Kundenbetreuung bietet SimplyBook.me an?

SimplyBook.me bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen