Whip Around
Über Whip Around
Einfach zu bedienende Software für Flottenmanager. Sorge für Compliance durch die Verwaltung der täglichen Fahrzeuginspektionsberichte, verfolge Schäden mit Fotos und erfasse genaue Kilometerstände über die App.
Passe digitale Formulare für jede Ressource an, erstelle, plane und verfolge nutzungsbasierte Wartungsaufgaben und automatisierte Warnungen für Fahrer oder Mechaniker. Erstelle und verwalte Arbeitsaufträge für interne oder externe Werkstätten mit Berichterstattung, Analyse und individuellem Serviceverlauf für mehr Sicherheit und Effizienz sowie einem höheren Wiederverkaufswert.
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- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Review of Whip Around
Bewertet am 25.7.2022
Vorteile
Easy for drivers, like all the options and custimizations
Nachteile
Integration and eventually required a contract
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing tool for remotely managing fleet and driver staff
Bewertet am 20.5.2019
Overall, Whip-Around is a great product and a very effective tool.
Overall, Whip-Around is a great product and a very effective tool.
Vorteile
I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries.
Nachteile
The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Terrible End to a Decent Product
Bewertet am 11.8.2023
We used Whip Around for 2+ years to good effect even though it was a bit expensive for our smaller...
We used Whip Around for 2+ years to good effect even though it was a bit expensive for our smaller company. They recently doubled our price and charged us for 2 months due to a convoluted cancellation process that is not well laid out in their Terms of Use.
Vorteile
Simple to Build Forms and track Assets. Fairly Customizable.
Nachteile
Limitations on some forms. Fees doubled over a weekend. Cancellation process leaves much to be desired. There are better alternatives for cheaper now.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
People actually helping people -
Bewertet am 29.3.2019
My interactions with the Whip Around crew has been great. They are actually people - can you...
My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with.
The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often.
Implementing and using Whip Around has been a very positive experience for us.
Vorteile
I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit).
Nachteile
There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups.
Antwort von Whip Around
Hi Dan!
Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
$450 ROI within the first WEEK!
Bewertet am 22.3.2019
I look forward to on boarding our entire fleet, and further reducing operational and maintenance...
I look forward to on boarding our entire fleet, and further reducing operational and maintenance costs. It's only been a week, but I can see the benefit clearly and highly recommend the software. It's such an affordable subscription - what do you have to lose?
Vorteile
With Whip Around, our Office Manager was able to get a heads up regarding upcoming repairs that needed to be made BEFORE it was too late. This resulted in some research and some strategic purchasing that is projected to save us at least $450/annually going forward.
The customer service team is amazing! That little chat bot at the bottom of your home screen responds in real time, and is actually useful - they were able to put trucks that were out of service on hold within minutes of me asking.
Nachteile
I wish it was more than just maintenance! The dashboard is modern and well designed, and I really wish we could do more with Whip Around than just maintenance related issues. Time to expand team ;)
Antwort von Whip Around
Hi Amber!
Thank you so much for your feedback! We are thrilled to hear that our software is saving your business money! Let's get together soon and talk more about what other features you are looking for!
Whip Around Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Whip Around.F. Welche Preispläne bietet Whip Around an?
Whip Around bietet folgende Kostenpläne an:
- Ab: 0,00 $
- Preismodell: Kostenlose Version
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Whip Around?
Whip Around hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Whip Around unterstützt?
Whip Around unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Whip Around mobile Geräte?
Whip Around unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Whip Around?
Whip Around kann in folgende Anwendungen integriert werden:
Geotab, Linxup, Motive, RTA, Samsara, Smartrak, Verizon Connect
F. Welche Varianten der Kundenbetreuung bietet Whip Around an?
Whip Around bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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