Fergus

Fergus

Job management software for plumbers & electricians

4.7/5 (132 Bewertungen)

Fergus Übersicht

Was ist Fergus?

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Fergus includes a status board for users to track business performance and any items requiring attention, including queries raised when problems arise.

Job progress and responsibilities are stored in job cards, with attached notes, files, and photos, and information can be organized into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.

Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling.

Charged and uncharged time can be manually logged on each job, or users can utilize the integrated timer in the Fergus apps for iOS and Android.

Email and text messages can be sent to staff and customers through Fergus, with users able to customize SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.

Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.

Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.

Fergus Übersicht

Preis

Beginnt ab
28,90 AU$/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.


Fergus Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Kanada, Europa, Vereinigtes Königreich, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Fergus Screenshot: The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below.
Fergus Screenshot: The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below. Fergus Screenshot: The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups. Fergus Screenshot: The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app. Fergus Screenshot: GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day. Fergus Screenshot: Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods. Fergus Screenshot: Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track. Fergus Screenshot: The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app Fergus Screenshot: The Fergus mobile app on Android Fergus Screenshot: Customers can sign your quotes and estimates for acceptance through the Fergus mobile app Fergus Screenshot: The Job Card on the Fergus mobile app with start/stop timer

Fergus Bewertungen

Fergus Bewertungen

Gesamtbewertung
4.7
/
5 132 Nutzerbewertungen
Ausgezeichnet
90

Sehr gut
41

Durchschnitt
0

Gering
0

Schlecht
1

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.3
Bedienkomfort
4.5
Kundenbetreuung
4.6
99% haben diese Anwendung empfohlen
Wayne B.

We have been using Fergus for almost 12 months now and are very happy with the program.

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable


Mit Google übersetzen
Bob W.

Who let the Dog out

We could not organize our business day to day without Fergus


Mit Google übersetzen
Jonathan L.

Fergus, why wouldn't you?


Mit Google übersetzen
Samuel W.


Mit Google übersetzen
Aaron O.

great business software

this is my total business set up everything runs through fergus also helps that its not stuck to the computer as i had mine crash just loaded up on another computer and carried on business as usual


Mit Google übersetzen
Wayne B.
Mit Google übersetzen

We have been using Fergus for almost 12 months now and are very happy with the program.

Täglich für 6-12 Monate genutzt
Bewertet am 22.3.2018
Quelle der Bewertung: Capterra

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Vorteile

We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Nachteile

The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Bob W.
Branche: Versorgungsunternehmen
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Who let the Dog out

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.11.2019
Quelle der Bewertung: Capterra

We could not organize our business day to day without Fergus

Vorteile

Great technical back up in layman's terms and we feel that we are being listened to.
Your people who answer questions do a great job.
I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Nachteile

There is a lot of information and procedures that are a bit daunting at the start

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Jonathan L.
Branche: Bau
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Fergus, why wouldn't you?

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.10.2018
Quelle der Bewertung: Capterra

Vorteile

Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow.

Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

Nachteile

whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Samuel W.
Branche: Computer-Software
Untern. Größe: 13-50 Mitarbeiter

Nur Sternebewertungen

Weitere für 1-5 Monate genutzt
Bewertet am 6.11.2017
Quelle der Bewertung: GetApp

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Aaron O.
Branche: Elektrische/elektronische Fertigung
Untern. Größe: Selbstständig
Mit Google übersetzen

great business software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 9.11.2019
Quelle der Bewertung: Capterra

this is my total business set up everything runs through fergus also helps that its not stuck to the computer as i had mine crash just loaded up on another computer and carried on business as usual

Vorteile

easy to use and great for customization

Nachteile

cost !!! when i first started using the software it was free for businesses with 1 employee

Mit Google übersetzen

Antwort von Fergus Software

Thanks for the review Aaron! Glad to hear it's working well for you. Regarding the price, we would say (and most of our customers would agree) the return on investment is definitely healthy!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9.6/10
Basierend auf 132 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Fergus Preis

Fergus Preis

Beginnt ab
28,90 AU$/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

Preis-Leistungs-Verhältnis
4.5/5
Basierend auf 132 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Fergus Funktionen

Fergus Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Rechnungsmanagement
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4.3/5
Basierend auf 132 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Zusätzliche Informationen für Fergus

Zusätzliche Informationen für Fergus

Schlüssel-Features von Fergus

  • Automatic notifications
  • Back costing
  • CSV invoice importing
  • Custom payment terms
  • Customer & job notes
  • Customizable email templates
  • Drag-and-drop scheduling
  • File & photo attachments
  • Financial reporting
  • Flexible contact records
  • GPS tracking
  • Integrated calendar
  • Invoice builder
  • Job & customer histories
  • Job assignment
  • Job cards
  • Pricing document builder
  • Purchase orders
  • Push notifications
  • Queries
  • Quotes & estimates
  • SMS integration
  • Scheduling system
  • Status board
  • Team notice board
  • Timesheets
  • User permissions management
  • Variations tracking

Vorteile

  • The centralized status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.

  • Fergus Häufig gestellte Fragen

    Fergus Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Fergus.

    F. Welche Preispläne bietet Fergus an?

    Fergus bietet folgende Kostenpläne an:

    Beginnt ab: 28,90 AU$/Monat

    Preismodell: Kostenlos, Abonnement

    Gratis Testen: Verfügbar

    30-day Free Trial, no credit card required. Free plan available. Timesheet only from: $9.60 per month. Full user from: $28.90 per month.

    F. Was sind die Hauptfunktionen von Fergus?

    Fergus bietet die folgenden Funktionen:

    • Automatic notifications
    • Back costing
    • CSV invoice importing
    • Custom payment terms
    • Customer & job notes
    • Customizable email templates
    • Drag-and-drop scheduling
    • File & photo attachments
    • Financial reporting
    • Flexible contact records
    • GPS tracking
    • Integrated calendar
    • Invoice builder
    • Job & customer histories
    • Job assignment
    • Job cards
    • Pricing document builder
    • Purchase orders
    • Push notifications
    • Queries
    • Quotes & estimates
    • SMS integration
    • Scheduling system
    • Status board
    • Team notice board
    • Timesheets
    • User permissions management
    • Variations tracking

    F. Wer sind die typischen Nutzer von Fergus?

    Fergus hat die folgenden typischen Kunden:

    Freie Mitarbeiter, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Fergus unterstützt?

    Fergus unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Fergus an?

    Fergus hat folgende Preismodelle:

    Kostenlos, Abonnement

    F. Unterstützt Fergus mobile Geräte?

    Fergus unterstützt die folgenden Geräte:

    Android, iPhone, iPad

    F. Mit welchen anderen Applikationen integriert Fergus?

    Fergus kann in folgende Anwendungen integriert werden:

    MYOB Essentials, MYOB Essentials, Xero, Xero

    F. Welche Varianten der Kundenbetreuung bietet Fergus an?

    Fergus bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen