UpKeep

4,6 (1.330)
Eine Bewertung schreiben
Mobile computergestützte Wartungsverwaltungssoftware

Über UpKeep

UpKeep ist ein cloudbasiertes CMMS (computergestütztes Wartungsmanagementsystem), das für den Einsatz auf mobilen Geräten konzipiert wurde und für eine Vielzahl von Branchen geeignet ist, darunter Fertigung, Bau, Vertrieb, Lagerhaltung, Versorgung, Hotels, Restaurants, Lebensmittelverarbeitung, Kirchen, Bildung, und mehr. Das System ermöglicht es Benutzern, Wartungsplanung und Arbeitsaufträge von unterwegs zu verwalten, und enthält Tools für Arbeitsauftragserstellung, Priorisierung, Signaturerfassung, Bildannotation, Asset-Datenimport, Barcode-Scan, Bestandsverwaltung, Chat und Zusammenarbeit, Rechnungserstellung und mehr.

Mit UpKeep können Benutzer benutzerdefinierte Arbeitsaufträge für mehrere Zwecke erstellen, z. B. zum Erstellen von Checklisten und Messwerten und unter Zuhilfenahme von Vorlagen und Formularelementen. Dateien, Bilder und Teile können Aufgaben hinzugefügt werden, und Benutzer können Arbeitsaufträge entsprechend ihrer Dringlichkeit priorisieren. Arbeitsaufträge und Rechnungen können im PDF-Format erstellt und per E-Mail gesendet oder gedruckt werden. Asset-Daten können aus vorhandenen Datensätzen in UpKeep importiert werden, und Barcodes, die Teilen oder Assets zugeordnet sind, können gescannt werden, um sie zu Arbeitsaufträgen hinzuzufügen. Benutzer können wiederkehrende Zeitpläne für die vorbeugende Wartung erstellen und einzelne Teile für bestimmte Arbeitsaufträge reservieren oder planen. Das Inventar kann nach Standort verwaltet werden, und die Teilhistorie-Verfolgung ermöglicht Benutzern zu sehen, wo jedes Teil verwendet wurde.

UpKeep sendet den Benutzern automatisch Push-Benachrichtigungen und Warnungen in Echtzeit, um sie über Aufgabenaktualisierungen oder Probleme mit Geräten zu informieren. Sensoren können integriert werden, um die Anlagenüberwachung in Echtzeit zu ermöglichen, und Benutzer können Auslöser erstellen, um automatisch Wartungsaufforderungen zu generieren, wenn bestimmte Bedingungen erreicht werden. Mehr als 50 verschiedene Sensortypen werden unterstützt, und Benutzer können sich detaillierte Berichte von Sensordaten wie Feuchtigkeit, Neigung, Temperatur und mehr anzeigen lassen. UpKeep ermöglicht Benutzern auch die Zusammenarbeit mit Echtzeit-In-App-Chats, um Probleme zu besprechen oder um Updates zu teilen. Außerdem können sie Berichte über abgeschlossene Aufgaben, Ausgaben und wiederkehrende Probleme erstellen.


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Du bist nicht sicher, ob UpKeep das Richtige ist? Mit einer beliebten Alternative vergleichen

UpKeep

4,6 (1.330)
VS.

Startpreis

45,00 $
Monat
119,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

185
17

Integrationen

24
1

Bedienkomfort

4,6 (1.330)
3,8 (133)

Preis-Leistungs-Verhältnis

4,6 (1.330)
4,1 (133)

Kundenservice

4,7 (1.330)
4,3 (133)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,6 /5
(1.330)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,7/5

Hast du UpKeep bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 1.330 Bewertungen
Daniel
Daniel
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

UpKeep keeps track of in-service problems

Bewertet am 12.8.2023

Initially, we will use Maintenance for a short period of time, however, we can already observe...

Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Vorteile

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Nachteile

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Antwort von UpKeep Technologies

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Ryan
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Its a Keeper as long as you are keeping UP on it.

Bewertet am 28.1.2020

Very positive experience so far. They have answered all my questions sufficiently and in a very...

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.

Vorteile

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.

Nachteile

I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly

In Betracht gezogene Alternativen

Asana

Gründe für den Wechsel zu UpKeep

My boss was already familiar with this platform

Antwort von UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Nolan
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Work orders works well on mobile app.

Bewertet am 28.12.2023

We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300...

We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300 units, 165 of them needing regular preventative maintenance. From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. We began using Upkeep prior to the preventative maintenance module roll out they use now, and right away we found that recurring work orders were not populating correctly, most notably re-using work order numbers (which should be unique), and not populating at the correct time. This was mostly solved when the PM roll out took place in 2022, but the amount of labor time on our end to correct this recurring work order problem was excessive to say the least. Tech support was very limited, in that they were only able to train in how to use the new module. It didn’t help that when they migrated away from recurring work orders to PM, the functionality ceased on all our existing work orders. Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. The PM module still took over a year to establish a working capability, with many bugs found and long delays for fixes. The work order function still worked very well, especially for the technicians using the mobile app. Aside from always requiring an internet connection. It took some time, but we were able to manipulate the software to sort work orders correctly. Purchase orders and parts brought around a host of new problems. The first, and most noteworthy, is that our accounting department, who only required viewing of PO’s that are in the system, required an administrator’s license. This took one of the very expensive licenses away from a technician for a user that didn’t need full unfettered access. In addition, there were no custom security variations that wouldn’t require a full license to simply view purchase order data. Regarding purchasing, inventory control and cost appropriations, it is important to note that to change the pricing of an individual item in Upkeep, one must update the part in their parts/inventory module. There is no function in a working PO that allows for updating of current price. This has two problems. First, as prices fluctuate from vendor to vendor and day to day, an updated last cost is very important. Second, when updating the price in Upkeep’s Parts module, the cost would update all work and purchase orders from the past, thereby adjusting overall costs of every PO, some of which were not due, and making them no longer match invoices to be paid. This also brings up a purchasing question that if costs are not available to be averaged, then a buyer cannot accurately predict and anticipate cost increases and make bottom line dollar saving decisions. Among these issues with parts and POs was the fact that vendor assignments are a secondary thought, taking a distant 6th position to “PO Title”, “Description”, and “Category” among other less important references. These problems truly spoke of a company and designers that had never used a proper purchase order or items/parts inventory control system. These concerns were not rectified by the time we changed software in August 2023. I don’t want to sound completely disparaged by Upkeep. Like I said before, the work order mobile app is very easy to use, and the learning curve is very shallow. Tech support always left something to be desired as well as we were presented with “workarounds” rather than solutions on a regular basis. Our annual “check-in” was with our original salesman, who was more interested in the analytics of how we paid our bill than how the software worked. When said salesman left the company, it took nearly three months to get a new account representative. When we upgraded this year to another company (which will not be named) we got all the features of Upkeep and so much more, for half the price. I wish all the best to Upkeep and all their employees, but I would not recommend this software.

Vorteile

Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust.

Nachteile

Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system.

Jessica
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Extremely Helpful. Easy to Use!

Bewertet am 12.4.2021

Amazing experience thus far. We are starting with the professional plan and are planning to...

Amazing experience thus far. We are starting with the professional plan and are planning to graduate to the professional plan once our team has a full grasp of the program.

Vorteile

Ease of use was our priority at our company and our expectations were exceeded.

Nachteile

The gap in tool availability between the professional and business plan can be a make or break decision. We are a small company with a lot of internal value and sometimes the bigger package is too much but the 2nd best package carries too little.

In Betracht gezogene Alternativen

eMaint CMMS und Fiix

Warum UpKeep gewählt wurde

Legacy outdated program, needed to switch.

Gründe für den Wechsel zu UpKeep

UpKeep has the best ease of use overall and has just enough tools to not be overwhelmed but to get the job done.
Jim
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Cloud Based Database

Bewertet am 20.4.2021

The Technicians like the cell phone app, we now have a paperless system.

Once you have your...

The Technicians like the cell phone app, we now have a paperless system.

Once you have your preventive maintenance setup the software does the work for you.

Vorteile

This software is very easy to use and because our Technicians can access their workorders on the go they are more effective and efficient.

Having a maintenance request link on our intranet is much better than the process we were using before.

Nachteile

You have to pay a $1,000 to $1,500 training fee up front even if you do not want or need it.

In Betracht gezogene Alternativen

Hippo CMMS und Fiix

Warum UpKeep gewählt wurde

Cell phone access for the Technicians. Easier maintenance request process.

Gründe für den Wechsel zu UpKeep

Initial cost prior to training cost software design
5 von 1.330 Bewertungen angezeigt Alle Bewertungen

UpKeep Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über UpKeep.

UpKeep bietet folgende Kostenpläne an:

  • Ab: 45,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

UpKeep hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

UpKeep unterstützt die folgenden Sprachen:

Chinesisch, Englisch, Französisch, Spanisch

UpKeep unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

UpKeep kann in folgende Anwendungen integriert werden:

Azuga Fleet, ClearBlade, Coupa, Linxup, Looker, Microsoft Azure, Microsoft Excel, Microsoft Power BI, Microsoft Teams, Mingo Smart Factory, Motive, Okta, One Step GPS, OneLogin, Procore, QuickBooks, Samsara, Slack, Tableau, Titan GPS, Workato, Xero, Zapier, Zendesk Suite

UpKeep bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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