Databox

We have set up our dashboard within one day using Google sheets and the dashboard contains more than 5k data the visualization was very perfect.

Overall, a great tool for tracking and building boards on high-level metrics.

Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not reliable. We'd often show up for a client meeting, only to find out that the system had gone down a few minutes before. There was one point where it was down for nearly 3 weeks in a row. Their support took several hours to respond. Their response typically was, "Our developers fixed this, please try again." When we went to check, it would still have the same issues. We had dozens upon dozens of support tickets. They ended up assigning an account manager to us. While the account manager was friendly, their job was simply to check their uptime... Most emails were, "It still isn't working, I'll recheck with the developers." Toward the end of our contract, we reached out to ask for a credit due to the downtime. They responded by saying they have no flexibility and don't offer credits or refunds. It is so bizarre to me that a company would have a platform with so much downtime but will not reimburse you for the time their solution is unavailable. We ended up switching to Google Data Studio and hiring someone on UpWork to recreate the reports.

It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull in custom data. You also can display your report in a variety of different graphical styles.

Once a report is created the viewer of the report can filter each graph by a specific date range.

Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.