innRoad

innRoad

Komplette Hotelmanagementlösung mit uneingeschränktem Cloud-Zugriff

Über innRoad

innRoad ist ein cloudbasiertes All-in-one-Immobilienmanagement-System, das speziell dafür entwickelt wurde, die Effizienz zu verbessern und den Umsatz unabhängiger Hoteliers zu steigern. innRoad verspricht einen Zugriff zu jederzeit über mehrere Standorte, sichert Daten mit Verschlüsselung und bietet PCI-konforme Kreditkartenverarbeitung. Hausverwalter und Personal können dann wichtige Hotelvorgänge zentral verwalten, einschließlich des Ein- und Auscheckens von Gästen, der Bearbeitung von Reservierungen aller Art, der Zuweisung von Zimmern und der Verfolgung von Gästeanfragen. Zimmerwartungsaufgaben und Housekeeping-Aufgaben können protokolliert werden, während der Abrechnungsprozess vollständig automatisiert wird.

innRoad rationalisiert und erweitert auch das Marketing des Hotelgeschäfts, indem Reservierungen von Online-Reisebüros automatisch akzeptiert werden. Eine provisionsfreie, mobile Buchungs-Engine verbindet sich direkt mit dem PMS des Hotels, um die globale Marktsichtbarkeit zu verbessern. Darüber hinaus legt innRoad Wert auf Berichterstattungsfunktionen, dank anpassbarer Optionen für Housekeeping, Konten, Nachtprüfungen, Händlertransaktionen, Hauptbuchsalden und mehr. Hunderte von Datenfeldern können gefiltert werden, um jedes zur jeweiligen Immobilie zu konfigurieren, und geben Hotelmanagern eine aktuelle Momentaufnahme der Geschäftsleistung.


Bilder

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Startpreis

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Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

57
60

Integrationen

Keine Integrationen gefunden
1

Bedienkomfort

4,4 (223)
4,1 (153)

Preis-Leistungs-Verhältnis

4,4 (223)
3,9 (153)

Kundenservice

4,7 (223)
3,9 (153)

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(223)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,7/5

Hast du innRoad bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 223 Bewertungen
Dave
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for our property! We're a smaller boutique hotel with 11 guest rooms currently. We're...

Bewertet am 5.5.2018

We've been using InnRoad for almost three years now. We've used three PMS/reservation systems over...

We've been using InnRoad for almost three years now. We've used three PMS/reservation systems over the last 12 years and this is by far the best we've used. As you work with them they will help you to build a better marketing presence and to optimize your mix of direct bookings on your site versus relying on third party reservation systems with high commission costs

Vorteile

Reliable and comprehensive reservation system for your own website and to automate and integrate connections to take reservations from third party reservation systems. Haven't encountered any over/under booking issues. We were able to set up packages and bundles to implement different rate structures and strategies (room only, bed & breakfast etc). Customer support is quite capable and impressive given the large number of smaller businesses they're serving and supporting.

Nachteile

User interfaces cram a lot of capability onto each screen by using small and somewhat cryptic graphical icons with limited or in some cases, no text. In the long run, this is a good thing, because it facilitates powerful quick navigation.. but, in the early going it adds to the learning curve to remember what the icons mean. But this is a MINOR issue and can be overcome fairly quickly.

Robert
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy software to use and understand

Bewertet am 12.4.2022

When I first got innroad a few years ago I found the software to be a little slow but over the last...

When I first got innroad a few years ago I found the software to be a little slow but over the last year they have improved that and I have no complaints I find the customer serviced to be very available when I need them and any problems small or large they fix immediately.

Vorteile

The thing I like most about innroad is the software is very easy to understand and easy to train people. The tape chart offers a lot of different things and is very self-explanatory with its color codes and reference guide available at any time.

Nachteile

When I first got innroad a few years ago I found the software to be a little slow but over the last year they have improved that and I have no complaints

Kelly
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

inroad software review

Bewertet am 14.12.2016

Overall the new software is an improvement over the previous, and ever-changing version. Many more...

Overall the new software is an improvement over the previous, and ever-changing version. Many more user-friendly features have been added that make it more natural for the average computer user (who, like me, may not spend gobs of time sitting at a desk with a computer) to use. I think the biggest issue I have with the new software is that the color scheme makes little sense. This has not been an improvement. The previous version was simpler for the mind to comprehend, in terms of what the colors meant. For instance, when, on the tape chart, a guest checked out, on the old system one could clearly and logically understand that the "grayed out" color meant guest had departed. Now, the colors actually get brighter and more colorful at check-out, and the association with activity, at least for this 59 year-old, is lost. But I will say the customer support is fantastic. InnRoad has always been easy to access and helpful, and that is why after 7 years with our two Inns we have not changed.

Vorteile

Ease of use, now, with things like being able to "right click", and being able to check out multiple rooms at one time, etc..

Nachteile

I mentioned previously I do not like the color scheme. It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room".
Also, and this is the most important issue I have, is that at least HALF the time I go onto inroad, no matter which browser I am using, I am not permitted to scroll in the tape chart. It is very frustrating. I have called for help and as always inroad personnel have been very helpful, but it keeps happening over and over again.

Michael
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very comprehensive system with great functionality

Bewertet am 24.1.2018

I am very impressed that I have a full property management system with back office accounting for a...

I am very impressed that I have a full property management system with back office accounting for a monthly fee and no investment. It includes a booking engine and mobile app, allowing me to have a system that compares in many ways to the property management systems of the industry giants.

Vorteile

The system is full of options but easy to use. Training and trainers are thorough and knowledgeable about system and patient throughout the process. They are very fast and can get you up and running quickly. Support is around the clock and case workers are there to assist with guidance. There online tools and tutorials

Nachteile

I signed up too early and should have waited to implement as I opened much later. Very impressive sales experience that took awhile to regain my confidence during implementation. Certain limitations, such as multiple persons in one room are not very well managed. The work around to get two names in one room is not acceptable as it alters the contact/billing information and eliminates the possibility of different prefixes for two individuals and the contact is associated with the payment processing. There are limitations to the marketing sources and sub-sources that need to be corrected, as they were clearly intended for use and were used by the first operators one can see.

Michael
Gesamtbewertung
  • Branche: Gastgewerbe
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Easy to adjust to

Bewertet am 3.12.2015

Vorteile

Although it is frustrating, I like that Inn Road allows one step to be completed at a time and you cannot proceed unless everything is done correctly. Working in a fast pace environment with hospitality a lot of things can be forgotten or overlooked because we multi-task upon multi-tasking. I've done so myself plenty of times, but the program is built to allow things to be done correctly the first time by having all the proper areas filled out. This way it limits the time one could waste backtracking to find a mistake made towards the beginning of the process or even at the beginning of the month.

Nachteile

The thing that I least like about Inn Road is that users can delete/void items that were done on a previous day and it can alter number totals for the MTD. The rule of thumb is to never change anything in the past!! Always do everything in real time and the date coincide with the date that the correction is being made; It is very important. To explain, an associate deleted the first night room charge on a guest that was staying 15 days total. What should have been done was to add a room charge adjustment that coincided with the actual date and type in the date it was correcting in the comment area. What was done was they deleted the posting and added a posting for a discounted percentage, but they changed the date for the posting to be for the first day. I hope this makes sense in text because it was confusing to locate where the issue was at first.

Antwort von innRoad

Hi Michael, I’m sorry you have encountered this. There actually is a quick way to ensure that users cannot void or delete things done on the previous day. I’ve passed along your information to our support team who will be reaching out shortly to assist you.

5 von 223 Bewertungen angezeigt Alle Bewertungen

innRoad Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über innRoad.

innRoad bietet folgende Kostenpläne an:

  • Gratis Testen: Verfügbar

innRoad hat die folgenden typischen Kunden:

2–10, 11–50, 51–200, 201–500

innRoad unterstützt die folgenden Sprachen:

Englisch

innRoad unterstützt die folgenden Geräte:

Wir haben keine Informationen darüber, welche Integrationen innRoad hat

innRoad bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Telefon-Support, 24/7 Live-Support, Chat

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