Über innRoad

innRoad ist ein cloudbasiertes All-in-one-Immobilienmanagement-System, das speziell dafür entwickelt wurde, die Effizienz zu verbessern und den Umsatz unabhängiger Hoteliers zu steigern. innRoad verspricht einen Zugriff zu jederzeit über mehrere Standorte, sichert Daten mit Verschlüsselung und bietet PCI-konforme Kreditkartenverarbeitung. Hausverwalter und Personal können dann wichtige Hotelvorgänge zentral verwalten, einschließlich des Ein- und Auscheckens von Gästen, der Bearbeitung von Reservierungen aller Art, der Zuweisung von Zimmern und der Verfolgung von Gästeanfragen. Zimmerwartungsaufgaben und Housekeeping-Aufgaben können protokolliert werden, während der Abrechnungsprozess vollständig automatisiert wird.

innRoad rationalisiert und erweitert auch das Marketing des Hotelgeschäfts, indem Reservierungen von Online-Reisebüros automatisch akzeptiert werden. Eine provisionsfreie, mobile Buchungs-Engine verbindet sich direkt mit dem PMS des Hotels, um die globale Marktsichtbarkeit zu verbessern. Darüber hinaus legt innRoad Wert auf Berichterstattungsfunktionen, dank anpassbarer Optionen für Housekeeping, Konten, Nachtprüfungen, Händlertransaktionen, Hauptbuchsalden und mehr. Hunderte von Datenfeldern können gefiltert werden, um jedes zur jeweiligen Immobilie zu konfigurieren, und geben Hotelmanagern eine aktuelle Momentaufnahme der Geschäftsleistung.

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu innRoad

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Erhältlich in diesen Ländern

Kanada, Schweiz, Costa Rica, Dominikanische Republik, Vereinigtes Königreich , Puerto Rico, Schweden, El Salvador, Turks- und Caicosinseln, Trinidad und Tobago, Vereinigte Staaten, Amerikanische Jungferninseln

Unterstützte Sprachen

Englisch

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu innRoad

Bilder

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Funktionen

Gesamtzahl der Funktionen von innRoad: 56

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Benutzer-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Daten-Import / -Export
  • Datensynchronisation
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • E-Mail-Vorlagen
  • Einzelne Immobilie
  • Ertragsmanagement
  • Front Desk Management
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Gruppenreservierungen
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalenderverwaltung
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundenhistorie
  • Kundenspezifisches Branding
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mehrere Standorte
  • Mehrere Währungen
  • Mehrsprachig
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Preis-/Margenmanagement
  • Rabattmanagement
  • Raten-Management
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Suchen / filtern
  • Treueprogramm
  • Verfügbarkeit-Management
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Wartungsplanung
  • Zahlungsabwicklung
  • Zimmerbuchung

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WebRezPro

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(221)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,6/5

Hast du innRoad bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 221 Bewertungen
Michael
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Saves Time and Money

Bewertet am 19.10.2016

Inn Road Software is simple to navigate and to learn. Although I did not start with Inn Road...

Inn Road Software is simple to navigate and to learn. Although I did not start with Inn Road software integration from the beginning, it has proved to be useful in operations for the small 39 room hotel I operate. To make a long story short, I started as the GM last year in 2015; without training from my predecessor. I've not experienced such a cloud based software before, rather my strong suite was with another brand in a POS/Hospitality software. Being tossed into a new software, well. . . I only had my knowledge of computers and my wit to figure out applications being hindered and harbored in the technological era.

After a month and a half, I've caught onto how the system operates. It wasn't too difficult to adapt to the generalities of how Inn Road Operates. In most areas I prefer the ease of Inn Road. Not only because I caught on fast in the areas needed to manage the hotel and all the reservation types that come wit it, but it allowed for me and others to correct ourselves prior to saving our mistakes. To explain, required information needs to be filled out prior to advancing and saving anything. It may seem archaic in regards to applications or forms have always required fields to be filled in before proceeding, but I've never had this luxury with the original operating system I've used. This has been beneficial and is a great regarding the software because it no longer requires many reports to be printed and trying to find the origin of the mistake to make corrections from the beginning.

Overall, Inn Road has and continues to save time, which in return saves money, and sanity. I've always appreciated the cliché phrase "Work smarter, not harder." In my opinion, Inn Road's software allows me to accomplish this objective.

Vorteile

Employee Mistakes are easy to find and correct. Simple enough to remember the corrective action once experienced. For example, how to change a room using parking lot.

It has a question mark in the upper right that allows you to search for tips and read up on the features.

The customer service has never let me down. If I have a question I either call in or email, depending on my time constraints. They've been great with their help and responses to my staff and myself. If it is something that they are unable to manage or correct from their stand point, then it is passed to the IT department to investigate.

Inn Road takes care of Credit Card processing during the Audit process. We just have to run the reports and post everything from the day officially. Other than that, it is a simple print of the reports.

Nachteile

There are features I miss that an older software I used had; like having a DO NOT RENT LIST for trouble guests.

The software is still learning and I consider it a Beta Phase until they've incorporated many features that people are requesting to see with the software.

Lock night audit periods!! The system allows you to proceed without completing this feature, which is a blessing and a curse; not sure if it is a pro or a con at this point.

Timothy
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Problem Solvers Period

Bewertet am 8.2.2021

We are looking forward to a continued relationship with InnRoad; their customer service could not...

We are looking forward to a continued relationship with InnRoad; their customer service could not be stronger. The software is straight-forward and easy to train on, but in a saturated markety, the customer service certainly stands out as superb.

Vorteile

I manage the hotel and hospitality departments of a golf resort, and our biggest issue when looking for a "21st century" property management system was our variance of taxable items (we charge for green fees that have no taxes in our packages, in the room rate). The implementation staff went above and beyond, with multiple help sessions, to ensure we would have that capability before we signed on with them. In a market of very comparable products, InnRoad staff certainly cares about there customers and end result.

Nachteile

The hardest part of switching over our property management system to InnRoad was the added features of online integration. Lot's of options, it was hard to tell what we should prioritize first, but in the end the extended features certainly help!

In Betracht gezogene Alternativen

Cloudbeds
Kelly
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

inroad software review

Bewertet am 14.12.2016

Overall the new software is an improvement over the previous, and ever-changing version. Many more...

Overall the new software is an improvement over the previous, and ever-changing version. Many more user-friendly features have been added that make it more natural for the average computer user (who, like me, may not spend gobs of time sitting at a desk with a computer) to use. I think the biggest issue I have with the new software is that the color scheme makes little sense. This has not been an improvement. The previous version was simpler for the mind to comprehend, in terms of what the colors meant. For instance, when, on the tape chart, a guest checked out, on the old system one could clearly and logically understand that the "grayed out" color meant guest had departed. Now, the colors actually get brighter and more colorful at check-out, and the association with activity, at least for this 59 year-old, is lost. But I will say the customer support is fantastic. InnRoad has always been easy to access and helpful, and that is why after 7 years with our two Inns we have not changed.

Vorteile

Ease of use, now, with things like being able to "right click", and being able to check out multiple rooms at one time, etc..

Nachteile

I mentioned previously I do not like the color scheme. It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room".
Also, and this is the most important issue I have, is that at least HALF the time I go onto inroad, no matter which browser I am using, I am not permitted to scroll in the tape chart. It is very frustrating. I have called for help and as always inroad personnel have been very helpful, but it keeps happening over and over again.

Sarah
Gesamtbewertung
  • Branche: Glücksspiel & Casinos
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Definitely choose Innroads when user support matters

Bewertet am 11.12.2017

The reason I did not rate the price / value was I'm a Reservation Agent and unaware of the rate...

The reason I did not rate the price / value was I'm a Reservation Agent and unaware of the rate paid, definitely not because I think it unfair. I do however feel like with the customer support they offer 24/7 being superior than any I've dealt with I wouldn't even enter price in to my decision equation. It's like having great car insurance, price is irrelevant if excellent support is available when you need it.

Vorteile

Ease of use, tutorials available, articles/how to guides just by searching a related term/word even if generalized. Hands down best customer support agents who don't stop if they aren't able to answer a question, instead they take it to a specialized team who proceeds with the inquiry/issue. They've followed up via email and phone every time I brought things to them. (I'm the squeaky wheel & utilize customer support a lot!) When responding to a feature availability inquiry the response has always been thorough and/or if feature was not currently an option they've taken it to a design team who has implemented it when possible. Their customer support has made reservation life so much more efficient.

Nachteile

A few quirky things about the program are puzzling, but not deal breakers. I was an opera user before and miss the feature of having everything about a person and all charges and history be available on one screen in pop ups ~ it was like all my sticky notes right where I could see them with the guest in front of me.

Dave
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for our property! We're a smaller boutique hotel with 11 guest rooms currently. We're...

Bewertet am 5.5.2018

We've been using InnRoad for almost three years now. We've used three PMS/reservation systems over...

We've been using InnRoad for almost three years now. We've used three PMS/reservation systems over the last 12 years and this is by far the best we've used. As you work with them they will help you to build a better marketing presence and to optimize your mix of direct bookings on your site versus relying on third party reservation systems with high commission costs

Vorteile

Reliable and comprehensive reservation system for your own website and to automate and integrate connections to take reservations from third party reservation systems. Haven't encountered any over/under booking issues. We were able to set up packages and bundles to implement different rate structures and strategies (room only, bed & breakfast etc). Customer support is quite capable and impressive given the large number of smaller businesses they're serving and supporting.

Nachteile

User interfaces cram a lot of capability onto each screen by using small and somewhat cryptic graphical icons with limited or in some cases, no text. In the long run, this is a good thing, because it facilitates powerful quick navigation.. but, in the early going it adds to the learning curve to remember what the icons mean. But this is a MINOR issue and can be overcome fairly quickly.

5 von 221 Bewertungen angezeigt Alle Bewertungen

innRoad Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über innRoad.

innRoad bietet folgende Kostenpläne an:

  • Gratis Testen: Verfügbar

innRoad hat die folgenden typischen Kunden:

2-10, 11-50, 51-200, 201-500

innRoad unterstützt die folgenden Sprachen:

Englisch

innRoad unterstützt die folgenden Geräte:

Wir haben keine Informationen darüber, welche Integrationen innRoad hat

innRoad bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Telefon-Support, 24/7 Live-Support, Chat

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