innRoad
Komplette Hotelmanagementlösung mit uneingeschränktem Cloud-Zugriff
4,5 /5 (196 Bewertungen) Eine Bewertung schreibeninnRoad Übersicht
Was ist innRoad?
innRoad ist ein cloudbasiertes All-in-one-Immobilienmanagement-System, das speziell dafür entwickelt wurde, die Effizienz zu verbessern und den Umsatz unabhängiger Hoteliers zu steigern. innRoad verspricht einen Zugriff zu jederzeit über mehrere Standorte, sichert Daten mit Verschlüsselung und bietet PCI-konforme Kreditkartenverarbeitung. Hausverwalter und Personal können dann wichtige Hotelvorgänge zentral verwalten, einschließlich des Ein- und Auscheckens von Gästen, der Bearbeitung von Reservierungen aller Art, der Zuweisung von Zimmern und der Verfolgung von Gästeanfragen. Zimmerwartungsaufgaben und Housekeeping-Aufgaben können protokolliert werden, während der Abrechnungsprozess vollständig automatisiert wird.
innRoad rationalisiert und erweitert auch das Marketing des Hotelgeschäfts, indem Reservierungen von Online-Reisebüros automatisch akzeptiert werden. Eine provisionsfreie, mobile Buchungs-Engine verbindet sich direkt mit dem PMS des Hotels, um die globale Marktsichtbarkeit zu verbessern. Darüber hinaus legt innRoad Wert auf Berichterstattungsfunktionen, dank anpassbarer Optionen für Housekeeping, Konten, Nachtprüfungen, Händlertransaktionen, Hauptbuchsalden und mehr. Hunderte von Datenfeldern können gefiltert werden, um jedes zur jeweiligen Immobilie zu konfigurieren, und geben Hotelmanagern eine aktuelle Momentaufnahme der Geschäftsleistung.
innRoad Übersicht
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innRoad Funktionen
Medien
innRoad Bewertungen
innRoad Bewertungen
Customer Service Is The BEST!!!
It was an easy transition from our previous pms. Customer support is excellent.
Love this Product!
Innroad has been very responsive to the needs of the user. As a user if the product was not able to perform a particular function i was able to submit it as an possible future upgrade to be reviewed. The last update that was done handled several of the additional functions I wanted to see in the software. My experience has been great and I have had very little issues.
I am very happy with my choice
I could not be happier. I am very glad I chose innRoad.
inroad software review
Overall the new software is an improvement over the previous, and ever-changing version. Many more user-friendly features have been added that make it more natural for the average computer user (who, like me, may not spend gobs of time sitting at a desk with a computer) to use. I think the biggest issue I have with the new software is that the color scheme makes little sense. This has not been an improvement. The previous version was simpler for the mind to comprehend, in terms of what the colors meant. For instance, when, on the tape chart, a guest checked out, on the old system one could clearly and logically understand that the "grayed out" color meant guest had departed. Now, the colors actually get brighter and more colorful at check-out, and the association with activity, at least for this 59 year-old, is lost. But I will say the customer support is fantastic. InnRoad has always been easy to access and helpful, and that is why after 7 years with our two Inns we have not changed.
Once great PM solution with a great customer service
InnRoad needed a alot of training for our staff to be able to be used with its full capability for the beginners who are not familiar with multiple channel management softwares. Customer care representatives are responsive and smart at solving the problems we have faces so far.
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Customer Service Is The BEST!!!
Vorteile
The system was really easy to learn and easy to train. I love the immediate customer support response. I can email an issue over and I usually get a call right away. I am very happy with the choice we made.
Nachteile
We did have some hiccups in the beginning but we worked them out. There are some more detailed reports I'd like to be able to get and maybe speed it up some but I know they are still working on it. Overall great for our property.
Love this Product!
Innroad has been very responsive to the needs of the user. As a user if the product was not able to perform a particular function i was able to submit it as an possible future upgrade to be reviewed. The last update that was done handled several of the additional functions I wanted to see in the software. My experience has been great and I have had very little issues.
Vorteile
Innroad was great with the set-up. They worked closely with me to make sure they set the product up correctly right from the beginning. The data transfer went smoothly as well. I like that if I want to make changes to the initial set up it is very user friendly for me to make changes myself. The visual is excellent to see the status of our hotel at a glance.
Nachteile
There is always something more that you want from a software just because every business is unique. I find that Innroad does look for solutions to these problems. The only function the system cannot perform for me at this time is to allow a guest to not only book a room online but to be able to book other rental equipment that has a limited supply. The software assumes that other rental equipment has an unlimited supply.
I am very happy with my choice
I could not be happier. I am very glad I chose innRoad.
Vorteile
I chose innRoad because it seemed easy to use with lots of features and they offered customer service via telephone. Every time I have called (only a few times since we started a couple of months ago) I received excellent service with all of my questions answered and issues resolved. This is so different from the last company I used. I have not used the software long enough to make a complete evaluation, but so far, so good. I am looking forward to a great 2021 season with innRoad!
Nachteile
Although the software seemed very easy to use and intuitive, I am still getting used to it. I'm still in the learning phase so things seem complicated but with great customer support, I am moving along quickly. We are closed for the season so it's really slow but a great time to learn.
inroad software review
Overall the new software is an improvement over the previous, and ever-changing version. Many more user-friendly features have been added that make it more natural for the average computer user (who, like me, may not spend gobs of time sitting at a desk with a computer) to use. I think the biggest issue I have with the new software is that the color scheme makes little sense. This has not been an improvement. The previous version was simpler for the mind to comprehend, in terms of what the colors meant. For instance, when, on the tape chart, a guest checked out, on the old system one could clearly and logically understand that the "grayed out" color meant guest had departed. Now, the colors actually get brighter and more colorful at check-out, and the association with activity, at least for this 59 year-old, is lost. But I will say the customer support is fantastic. InnRoad has always been easy to access and helpful, and that is why after 7 years with our two Inns we have not changed.
Vorteile
Ease of use, now, with things like being able to "right click", and being able to check out multiple rooms at one time, etc..
Nachteile
I mentioned previously I do not like the color scheme. It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room".
Also, and this is the most important issue I have, is that at least HALF the time I go onto inroad, no matter which browser I am using, I am not permitted to scroll in the tape chart. It is very frustrating. I have called for help and as always inroad personnel have been very helpful, but it keeps happening over and over again.
Once great PM solution with a great customer service
InnRoad needed a alot of training for our staff to be able to be used with its full capability for the beginners who are not familiar with multiple channel management softwares. Customer care representatives are responsive and smart at solving the problems we have faces so far.
Vorteile
Customer service representatives are pretty familiar with each module of Innroad as if they are a real user of the platform so that they can understand our problems and figure out solutions about the side effects along with the major aspects of the problem that our officials counter. OTA integrations works flowlessly and the updates we have pushed are reflected to all the integrated platforms without delay.
Nachteile
If you are familiar with the multiple channel management programs like me it is easy to understand the workflow of the platform however for the inexperienced staff we needed a alot of training to get them used to use the platform with all capabilities. I needed to eaither assist them manually or direct them to the customer care representatives which is not good for a successful product like Innroad.
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innRoad Preis
innRoad Preis
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innRoad Funktionen
innRoad Funktionen
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innRoad Häufig gestellte Fragen
innRoad Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über innRoad.
F. Welche Preispläne bietet innRoad an?
innRoad bietet folgende Kostenpläne an:
Beginnt ab: 200,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von innRoad?
Wir haben keine Informationen über die Funktionen von innRoad
F. Wer sind die typischen Nutzer von innRoad?
innRoad hat die folgenden typischen Kunden:
Kleine Unternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von innRoad unterstützt?
innRoad unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt innRoad mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte innRoad unterstützt
F. Mit welchen anderen Applikationen integriert innRoad?
Wir haben keine Informationen darüber, welche Integrationen innRoad hat
F. Welche Varianten der Kundenbetreuung bietet innRoad an?
innRoad bietet folgende Optionen für Kundensupport:
Online-Support, Telefon-Support
It was an easy transition from our previous pms. Customer support is excellent.