--- description: Ausführliche Erfahrungsberichte zu RoomKeyPMS mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche RoomKeyPMS mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.de/software/106449/roomkeypms Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/106449/roomkeypms?page=2) > Biete deinen Gästen ein besseres Erlebnis, steigere den Umsatz und senke die Kosten dank eines Property-Management-Systems mit der Unterstützung eines nordamerikanischen Expertenteams. > > Bewertung: **4.4/5** von 90 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 90 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RoomKeyPMS - **Region**: Vancouver, Kanada - **Gegründet**: 1978 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch, Französisch - **Verfügbare Länder**: Australien, Kanada, Mexiko, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Angebotsmanagement - Anpassbare Vorlagen - Aufgabenmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Catering-Management - Daten-Import / -Export - Datensynchronisation - Einzelne Immobilie - Ertragsmanagement - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management - Haushaltungsmanagement ## Integrationen (26 insgesamt) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... und 11 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.getapp.de/directory/81/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.de/directory/81/hospitality-property-management/software) - [Hotelverwaltungssoftware](https://www.getapp.de/directory/592/hotel-management/software) - [Motel-Software](https://www.getapp.de/directory/3655/motel/software) ## Alternativen 1. [eZee Absolute](https://www.getapp.de/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.getapp.de/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [ResNexus](https://www.getapp.de/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 4. [Hotelogix](https://www.getapp.de/software/90944/hotelogix) — 4.4/5 (251 reviews) 5. [Little Hotelier](https://www.getapp.de/software/105201/little-hotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Excellent system for our mid sized property" — 5.0/5 > **Bill** | *2. Februar 2024* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors. In the four years that I've been working with their sales support staff, I've developed a level of trust to just turn them loose when I have another vendor that needs their help, no need for me to be the middleman. The support system is literally the best I've ever been around in my 33 years in the hospitality business. I can't give them enough kudos for how they respond to issues and get the problem solved and frankly, most of the time it has been user error on our part. > > **Nachteile**: I have not encountered any that we haven't been able to solve. ----- ### "Roomkey Customer Service" — 5.0/5 > **KIyah** | *9. Dezember 2022* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Room key software is reasonably simple to learn excellent and fast software. > > **Nachteile**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something. > > Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise. ----- ### "udating" — 3.0/5 > **Paul** | *15. Juli 2009* > > **Vorteile**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Nachteile**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Excellent Tech Agent- \[sensitive content hidden\]" — 5.0/5 > **Gina** | *12. Juni 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support\! \[sensitive content hidden\] is great asset to your team. Due to the fact that he knows your system and can easily fix an issues when prompt to. You should promote him, but he needs to be our tech agent forever..... > > **Nachteile**: Takes to long to load and you cannot put a reservation in for more than 3 months without it glitching > > My experience is always fantastic because of your agent \[sensitive content hidden\], always there to complete any errors or support needed ----- ### "Customer service" — 5.0/5 > **may** | *2. August 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We are an independent boutique hotel that has been using Roomkey PMS since 2014. This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive. > > **Nachteile**: Would be nice if the system can work on Apple computers and Ipads ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/106449/roomkeypms?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/106449/roomkeypms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten