iGMS

iGMS

Vacation rental software for professional hosts & companies

4.5/5 (105 Bewertungen)

iGMS Übersicht

Are you looking to automate your vacation rental management with a smart automation software?

Boost your productivity and revenue with the first all-in-one Vacation Rental Software, supporting multiple accounts.

HOW DOES iGMS HELP?
Specifically designed for vacation rental hosts, iGMS helps users to handle their day-to-day business activities. Now you can manage all of your Airbnb, HomeAway & Vrbo accounts via one single interface and access all of the advanced features, such as automated messaging, guest reviews, pricing & team management, and much, much more.

iGMS FEATURES:
- Multi-platform synchronization (syncing with third-party platforms e.g. Airbnb, VRBO, HomeAway, Booking.com, Beds24 etc. via iCal)
- Native automated messaging (auto communication at check-in, check- out, etc.)
- Management of multiple accounts (no need to login/logout every time)
- Multi-calendar (keep track of bookings and day-to-day activities)
- Smart pricing automation
- Operational tasks (to-do notes and tasks for each booking)
- Team management (access to support staff for easy coordination)
- Automated reviews (use templates and send reviews on autopilot)
- Financial reports (keep track of your financial operations)
- Cleaning management
- In-app and email notification
- Key management
- Channel manager

TRY FOR FREE
Try iGMS and see how your Vacation Rental business can be instantly automated with our vacation rental software. You’ll be amazed how much time and efforts you can save with our software.

Contact us if you have any questions or would like to schedule a demo: info@airgms.com
https://www.igms.com

Preis

Beginnt ab
20,00 $
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Kanada, Europa, Japan, Lateinamerika, Mittlerer Osten und Afrika, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch, Italienisch, Japanisch, Spanisch

iGMS Bewertungen

Gesamtbewertung
4.5/5
91% Positive Bewertungen
66
Ausgezeichnet
30
Sehr gut
9
Durchschnitt
0
Gering
0
Schlecht
David L.
Mit Google übersetzen

Very good program - needs a little more to be awesome

Täglich für Kostenlose Testversion genutzt
Bewertet am 9.11.2018
Quelle der Bewertung: Capterra

If the above cons are impoved or fixed the program would be perfect. Still a good program and has saved me a lot of time and headache. Grateful for it.

Vorteile

Very easy to use
Nice interface / design
Good support
Automation is great
Reviews and inbox work well and save time
Housekeepers can see all their future cleanings at a glance
Can invite property owners to check their calenders and help with pricing if desired. Has good flexibility of options for invited staff / clients

Nachteile

Clients telling me they can see other peoples listing calendars despite me only giving them access to theirs.

Clients saying they cannot see the pricing of current bookings in their calendars despite the 'financial viewer' button checked.

Clients cannot access an 'entire month' view of their listings to change pricing making it more difficult and frustrating for them

No client notifications of new bookings when they happen

Automatic responses on my end, mark the new bookings and messages as 'read' preventing me from seeing what's new and causes me to have to go through each message on a daily basis to see if they asked any additional questions.

No holiday price increase suggestions in the calenders.

Lack of a designated tab in transaction history showing deductions made by airbnb due to decisions against us.

The program has been a little buggy.

No website creation intergration option I can see

Antwort von AirGMS

Hello David,

Firstly we would like to thank you for taking your time to give such a detailed review. It is only through feedback such as yours that we are able to maintain the quality of our service. We are sorry that you have been experiencing some inconveniences, but please note that we've enhanced the team management system so that clients can set up permissions and restrictions for each user according to their role. The easiest way to access the 'entire month' view would be through a single calendar. When it comes to the notifications, the system notifies not only property managers but also cleaners about new reservation by email, text and via the mobile app. Though incorrect settings could affect the process and we kindly ask you Live chat with any questions or concern, we are always happy to be of help. Thanks for being with us!

Best,
AirGMS Team

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
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Weiterempfehlungsquote

8.0/10
Verified Reviewer
Mit Google übersetzen

Great time saver for Airbnb property managers

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.6.2019
Quelle der Bewertung: Capterra

My biggest problem had been managing multiple Airbnb account which I was solved once I signed up with iGMS (this is their new name if you haven't noticed yet). Instead of juggling between multiple browsers with some in incognito modes, I can now fully log in to just one system.

Vorteile

- Multi-calendar is a huge time saver for us as we can quickly see gaps and react to them.
- Auto-responders and auto-reviews - fantastic tools that let us focus on what is important - taking care of our guests.
- We outsource cleaning and were using another product for that but we couldn't live without the check-in/check-out dashboard.
- Team management allows us to invite some of our property owners and to also outsource our guest communication during the night hours

Nachteile

- I wish some of the elements were designed better. The property editor is hard to use due to some contrast. - Also, some of the icons look very outdated.
- It would be great if transactions could be attached to reservations (I believe Airbnb started to do so), for now, my bookkeeper has to manually reconcile transactions. But at least there is a CSV export which helps a lot.

Antwort von iGMS

"Hello,

We would like to thank you for such detailed feedback. We are proud to hear that our Multi-Calendar and task management tools help your business. We passed your suggestion about transactions to the dev team and now it's the new feature request.

Best,
iGMS Team"

Verteilung der Bewertung

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Weiterempfehlungsquote

10.0/10
Verified Reviewer
Mit Google übersetzen

Promising app overall

Wöchentlich für Kostenlose Testversion genutzt
Bewertet am 15.3.2019
Quelle der Bewertung: Capterra

Troubling at first, but they made it right and I respect them for that. I wish they would have starting things off with a sense of integrity, as I feel for the people that have to go through what I did, but I am glad they corrected their mistakes once a public review was written.

My advice: If you truly want them to honor the free version, don't let them push you into a paid slot. You may have to push back in terms of making those weird and sketchy sales tactics known. Hopefully they correct that behavior immediately. If you manage multiple houses or under 4 listings, give it a try. Lots of value in just simply not having to wait for page load times to navigate multiple message threads. I doubt they even realize what a profound value add that is, its huge.

Vorteile

automation of
- communications
- reviews

** quicker interface for communications then airbnb

they solved some issue where in airbnb direct you have to wait for a page to load to get to the next message, or response, whereas airgms solved that and you do not have to wait for page load times.

Nachteile

There were some rocky moments with the customer service team, they seemed to have some profound hesitation around honoring the free trial and some clear pressure to sign on to a full membership, but with some consistent discerning feedback and by actually writing a review on here, they quickly shifted their approach, honored their agreement and turned the tide towards service a value filled free offering, with option to upgrade.

The upgrade is more expensive then it is worth by far for anyone running a single property and listing each room, as they clearly have it priced by listing based on the idea of each whole home being a listing, so it prices me out of product viability for an upgrade for quite some time as a startup, but the free version for up to 4 listings and the paid version once your running 3-4 whole houses would both be a great value for the dollar.

Antwort von AirGMS

"Hello,

Thank you for your feedback. It's great to know that you found our automation tools helpful. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email support@airgms.com.

Best,
AirGMS Team"

Verteilung der Bewertung

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Weiterempfehlungsquote

8.0/10
Verified Reviewer
Mit Google übersetzen

Positive overall.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 23.4.2018
Quelle der Bewertung: Capterra

Vorteile

I like the calendar view where you can see bookings for multiple listings. I like the new report functionality as well.

Nachteile

listings page is really hard to see with a dialog box for a listing is so huge it's hard to find the one you are looking for. sharing info with cleaners really needs more work to be useful. one should be able to assign a cleaner(or better yet auto assign based on the preference) and communicate with the cleaner with schedule confirmation, cleaning started, finished timestamp and perhaps feedback after a cleaning.

Antwort von AirGMS

Hi,

We highly appreciate your detailed review.
As for cleaners¿ management you are able to assign a cleaner in the system. Also, the cleaner can accept or reject the task. After the task is completed the cleaner marks it as completed and you will get the notification in the system. So, it looks like it should cover the major needs you described in your message. We are always open to hear more ideas on how to improve the product and your thoughts will be sent to our development team for sure. Thanks again for your feedback and improvement ideas!

Best,
AirGMS Team

Verteilung der Bewertung

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Weiterempfehlungsquote

5.0/10
Gina L.
Mit Google übersetzen

I would highly recommend iGMS

Täglich für 6-12 Monate genutzt
Bewertet am 5.7.2019
Quelle der Bewertung: Capterra

Vorteile

It is easier to use than other programs out there. Customer Service during onboarding is amazing.

Nachteile

you have to opt out automation for review whenever there is bad guests. It takes some time to load the app.

Antwort von iGMS

"Hello Gina,

Thank you for the review. We are happy to know you had a smooth onboarding! Kindly note that it's not necessary to disable all review automation if you want to publish a not positive review for a guest. You can just disable review from being published for this guest in the Inbox section. Feel free to reach out to us in Live Chat, and our support agents will provide you with the detailed instruction on how to do so.

Best,
iGMS Team"

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

iGMS Preis

Beginnt ab
20,00 $
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Free: $0 per month per 1-4 properties

Pro: $20 per month, per properties

Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

iGMS Funktionen

  • API
  • Automatische Benachrichtigungen
  • Kalenderverwaltung
  • Online-Buchungsintegration
  • Reservierung-Management
  • Reservierungs-Management
  • Zimmerbuchung

  • Abrechnung & Rechnungsstellung
  • Abrechnungssatz-Management
  • Aktivitäts-Dashboard
  • Berichterstattung und Statistik
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Multichannel-Management
  • Preismanagement
  • Rabattmanagement
  • Rechnungsmanagement
  • Verfügbarkeit-Management

Zusätzliche Informationen für iGMS

Schlüssel-Features von iGMS

  • Airbnb calendar integration
  • Airbnb multi-chat
  • Auto / popup notifications
  • Automated messages
  • Automatic pricing optimization
  • CRM
  • Calendar Management
  • Check-in instructions
  • Cleaning team management
  • Contact management
  • Deep integration with Airbnb
  • External calendars via iCal
  • External calendars via iCal (VRBO, HomeAway)
  • Financial Reporting
  • Front office management
  • Group management
  • Guest experience (GEM)
  • Housekeeping management
  • Maintenance management
  • Manage multiple Airbnb accounts
  • Manage special requests
  • Message Automation
  • Message templates
  • Multi-calendar
  • Multi-calendar dashboard
  • Multi-platform synchronization
  • Multi-property
  • Native integration with Airbnb
  • Online booking
  • Operational tasks
  • Parent and child bookings management
  • Personalized templates
  • Predefined template elements
  • Price changing
  • Property database
  • Reservations management
  • Reviews Automation
  • Routine tasks automation
  • Single inbox
  • Task scheduling
  • Team Management
  • To-do notes
  • Travel agent bookings
  • Vacation rental
  • Vendor management
  • Work order management

Vorteile

  • iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

  • iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

  • Automated guest reviews feature facilitates feedback from your guests.

  • Unlike many other tools, iGMS has everything for co-hosts too - manage your co-hosted listings with no hassle.

  • iGMS enables users to connect multiple profiles, eliminating the need to constantly login and logout.

  • iGMS Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über iGMS.

    F. Welche Preispläne bietet iGMS an?

    iGMS bietet folgende Kostenpläne an:

    Beginnt ab: 20,00 $

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    Free: $0 per month per 1-4 properties

    Pro: $20 per month, per properties

    Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

    F. Was sind die Hauptfunktionen von iGMS?

    iGMS bietet die folgenden Funktionen:

    • Airbnb calendar integration
    • Airbnb multi-chat
    • Auto / popup notifications
    • Automated messages
    • Automatic pricing optimization
    • CRM
    • Calendar Management
    • Check-in instructions
    • Cleaning team management
    • Contact management
    • Deep integration with Airbnb
    • External calendars via iCal
    • External calendars via iCal (VRBO, HomeAway)
    • Financial Reporting
    • Front office management
    • Group management
    • Guest experience (GEM)
    • Housekeeping management
    • Maintenance management
    • Manage multiple Airbnb accounts
    • Manage special requests
    • Message Automation
    • Message templates
    • Multi-calendar
    • Multi-calendar dashboard
    • Multi-platform synchronization
    • Multi-property
    • Native integration with Airbnb
    • Online booking
    • Operational tasks
    • Parent and child bookings management
    • Personalized templates
    • Predefined template elements
    • Price changing
    • Property database
    • Reservations management
    • Reviews Automation
    • Routine tasks automation
    • Single inbox
    • Task scheduling
    • Team Management
    • To-do notes
    • Travel agent bookings
    • Vacation rental
    • Vendor management
    • Work order management

    F. Wer sind die typischen Nutzer von iGMS?

    iGMS hat die folgenden typischen Kunden:

    Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von iGMS unterstützt?

    iGMS unterstützt die folgenden Sprachen:

    Englisch, Italienisch, Japanisch, Spanisch

    F. Welche Preispläne bietet iGMS an?

    iGMS hat folgende Preismodelle:

    Abonnement

    F. Unterstützt iGMS mobile Geräte?

    iGMS unterstützt die folgenden Geräte:

    Android, iPhone, iPad

    F. Mit welchen anderen Applikationen integriert iGMS?

    Wir haben keine Informationen darüber, welche Integrationen iGMS hat

    F. Welche Varianten der Kundenbetreuung bietet iGMS an?

    iGMS bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Online-Support, Telefon-Support