Epos Now Funktionen, Bewertungen & Alternativen

Epos Now

Secure electronic point of sale (POS) system

4.2/5 (193 Bewertungen)

Epos Now Übersicht

Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.

In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.

Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.

Preis

Beginnt ab
$39/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Epos Now Bewertungen

Gesamtbewertung
4.2/5
79% Positive Bewertungen
137
Ausgezeichnet
16
Sehr gut
11
Durchschnitt
7
Gering
22
Schlecht
Mit Google übersetzen

Modifiable POS System that is easy to use, quick update availability, and economically friendly

Täglich für 6-12 Monate genutzt
Bewertet am 24.2.2017
Quelle der Bewertung: SoftwareAdvice

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

Vorteile

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

Nachteile

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Good system, but the true shining star is one of their employees.

Täglich für 6-12 Monate genutzt
Bewertet am 7.7.2017
Quelle der Bewertung: SoftwareAdvice

Vorteile

We purchased your POS systems for both of our shops earlier this spring. We were upgrading our Gettysburg shop and opening a new location in Charleston, South Carolina. On the day before our opening, we installed the Bixelon barcode printer, and the plan was to print all of our labels that day so we'd be able to open and take sales the next day, April 1.

When we tested the labels we'd printed, we found that none of them would scan, which was a major problem for us opening the next day. One of the Customer Support had been working with us already through weeks of a difficult installation in our Gettysburg shop, and when we realized the issue with the labels not scanning, he had already gone home for the day. It was a Friday night, and we were in a panic. Thankfully, a lady working your call line was able to reach out, and that customer support went above and beyond the call of duty, working with us for literally hours, ultimately discovering a bug within Google Chrome that was causing the issue. He then quickly fixed the problem, allowing us to print labels for all of our hundreds of hats and to open on time the next morning, with our system fully operational.

Since then, continued to be quickly responsive to any issues we have encountered. We have been meaning to write this letter for some time now, but opening a new shop has been all consuming. We are ever so grateful to the customer support and feel that he is a true asset to your company. He is patient, personable, and calm, and a fine representative of your business. If he were our employee, he'd most certainly be first in line for a promotion.

Verteilung der Bewertung

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Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

EPOs Back Office set up from the begining .

Täglich für 1-5 Monate genutzt
Bewertet am 23.9.2017
Quelle der Bewertung: SoftwareAdvice

Vorteile

On Wednesday 20th September 2017 I was having some problems trying to log in to the back Office on our EPOs till.
I phoned the support line in the morning & was connected to a 1st line support Agent.
I explained the problem & it was agreed that she would phone me back at 4pm to help resolve the problem.
We have recently changed company names over & there had been a mix up about which account etc. was still active ( our fault ).
she phoned at 4pm prompt then kindly spent the next 2 hours or so helping me re install EPOs back office again as the one we had been using was now locked.
I explained to her that I needed to get the new programme running as we opened again at 9am on the 20th & we needed the system up & running.
Just to summarize as it would take to long to explain she was exceptional in the very cool, calm & professional manner in which she helped me resolve this issue. I was getting a little stressed as this was put on me last minute but she explained the process step by step in a very friendly & understanding manner.
Anything she wasn't sure about in the process she asked for advice from her team & at one point she kindly got another member of her team to help also.
Its vary rare when you deal with telephone help lines that everything you ask for happens but I can honestly say that she went above & beyond to help me which was really appreciated & I was able to set up the new Back Office system in time for us to be able to trade again in the next morning.
she is a prime example of how to get a good end result for both parties in & limited time scale in very difficult & testing situation.
She is an asset to your team & I hope she receives the recognition she deserves.

Verteilung der Bewertung

Bedienkomfort
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Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Best Epos system on the market

Weitere für 1-5 Monate genutzt
Bewertet am 29.11.2018
Quelle der Bewertung: SoftwareAdvice

If your looking for a new Epos system that does exactly what it says on the box and some, makes your life much simpler and keeps your staff and customers very happy with how easy the system
Is to operate then I suggest you pick up the phone and call Eposnow - and tick one more of those to-do boxes - sorted And finally to name names credit where credits due - Olly mate your awesome - thankyou soo much for all your help with the tech stuff and your programming and knowledge of the system is awesome, so a personal thankyou goes out to you especially but also all the other members of the time from start to finish - well done guys

Vorteile

Straight forward to use with logical operating system integrates with other systems easily and seemlessly - the team at Eposnow offer second to none support with full programming and setup assistance on and off site - they set it all up remotely for me and when the day of changeover came it’s was literally 5mins and the old out of date system was out and my brand new all singing all dancing Eposnow system was up and taking money ! - the after support has been awesome not that there has been any issues but a few small tweaks here and there - my chefs love it seperate printers for each course clear easy to understand tickets, it also allows me to use the tab function to use as my hotel rooms and bill transfers happen easily. Back office is easy to navigate and gives me real time information, my specials are set up and are simple to amend each day - I can’t fault it

Nachteile

Extreme hostility was experienced but not from these guys - it was from my old Epos solution company when I told them I was leaving - telling me I’d made a huge mistake and I won’t get any support or help - this was the exact reason I left them and went to the guys at Eposnow - I won’t mention names but if they, as I do keep an eye on the competition, and they read this they need to take a good long look at the guys at Eposnow and how they really look after their customers - they might learn something.

Antwort von James

Hello Steve.

Thank you for leaving a review of Eposnow. We are really pleased to hear that the transition to ourselves has gone well and we are really excited to work with you and your business in the future.

I will make sure Olly gets to see your review, he is a really great asset to us at Eposnow.

Kind Regards

James

Verteilung der Bewertung

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Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

I've been using EposNow for 2 years, I would greatly recommend!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.2.2018
Quelle der Bewertung: SoftwareAdvice

I literally do not know what I would do without EposNow, I would recommend them to anyone and have done in the past! We had a problem with our cashdrawer and it was replaced the following day. I've recently got very involved with going deeper into stock levels and master products and am very impressed with everything I can do!

Vorteile

Insights into sales, stock, customer loyalty all on dashboard and easy to read.
There is so much I can do in the back office, I'm still learning new things 2 years on and am still very impressed with what I am able to do!
Support are brilliant, always very friendly and helpful.
There is a feature vote where you can submit any suggestions for the system and users vote on features they would like to see.
The apps that integrate are very useful and there is something for everything you could think of!
I can access the back office from anywhere, I love this, it means I can work from home and keep up to date with sales.

Nachteile

Support do take a while to answer your call, although I have only noticed this recently.
Their stationary (till rolls etc can seem a little pricey) but you aren't bound to buy from them.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Epos Now Preis

Beginnt ab
$39/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

30-day free trial, no credit card required.
Standard: $39/month ($24/month for each additional register)
Premium: $69/month ($45/month for each additional register)
Enterprise: To receive a custom quote, contact Epos Now directly.

Epos Now Funktionen

  • API
  • Aktivitäts-Dashboard
  • Berichterstattung und Statistik
  • Integration von Dritten
  • Kundendatenbank

  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Elektronische Zahlungen
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für Epos Now

Schlüssel-Features von Epos Now

  • Activity dashboard
  • Appointment management
  • Authentication & security
  • Barcode scanning
  • Booking management
  • Customer account profiles
  • Customer database
  • Customer loyalty program
  • Customizable dashboard
  • Customizable receipts
  • Data visualization
  • Discount management
  • Employee management
  • Employee performance reporting
  • Employee time clock
  • Gift card system
  • Inventory control
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoices
  • Layaway management
  • Ordering automation
  • POS
  • Payroll management
  • Permission management
  • Product catalog
  • Promotions management
  • Purchasing management
  • Real time reporting
  • Retail inventory management
  • Returns management
  • Role-based permissions
  • Sales reporting
  • Sales tracking
  • Stock management
  • Third party integration
  • Time & attendance tracking
  • Touch screen
  • Tracking features
  • eCommerce management

Vorteile

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.

  • Epos Now Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Epos Now.

    F. Welche Preispläne bietet Epos Now an?

    Epos Now bietet folgende Kostenpläne an:

    Beginnt ab: $39/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    30-day free trial, no credit card required.
    Standard: $39/month ($24/month for each additional register)
    Premium: $69/month ($45/month for each additional register)
    Enterprise: To receive a custom quote, contact Epos Now directly.

    F. Was sind die Hauptfunktionen von Epos Now?

    Epos Now bietet die folgenden Funktionen:

    • Activity dashboard
    • Appointment management
    • Authentication & security
    • Barcode scanning
    • Booking management
    • Customer account profiles
    • Customer database
    • Customer loyalty program
    • Customizable dashboard
    • Customizable receipts
    • Data visualization
    • Discount management
    • Employee management
    • Employee performance reporting
    • Employee time clock
    • Gift card system
    • Inventory control
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoices
    • Layaway management
    • Ordering automation
    • POS
    • Payroll management
    • Permission management
    • Product catalog
    • Promotions management
    • Purchasing management
    • Real time reporting
    • Retail inventory management
    • Returns management
    • Role-based permissions
    • Sales reporting
    • Sales tracking
    • Stock management
    • Third party integration
    • Time & attendance tracking
    • Touch screen
    • Tracking features
    • eCommerce management

    F. Wer sind die typischen Nutzer von Epos Now?

    Epos Now hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Epos Now unterstützt?

    Epos Now unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Epos Now an?

    Epos Now hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Epos Now mobile Geräte?

    Epos Now unterstützt die folgenden Geräte:

    Android, iPhone, iPad

    F. Mit welchen anderen Applikationen integriert Epos Now?

    Epos Now kann in folgende Anwendungen integriert werden:

    Cyfe, Deputy, Findmyshift, LeadMaster, Mailchimp, Recipe Costing Software, Retently, VisitorTrack, Welcome Anywhere, Xero

    F. Welche Varianten der Kundenbetreuung bietet Epos Now an?

    Epos Now bietet folgende Optionen für Kundensupport:

    Online-Support, Telefon-Support