Über ComplianceQuest

ComplianceQuest ist eine modulare, Cloud-basierte EQMS-Plattform (Social Enterprise Quality Management), die von Grund für den Einsatz mit der Salesforce.com-Plattform aufgebaut wurde. Die Software hilft Herstellern und Zulieferern dabei, ihre Qualitäts- und Compliance-Ziele zu erreichen, indem sie alle relevanten Prozesse unternehmensweit und global aufgestellte Versorgungsnetze einbinden.

Zu den zehn Modulen von ComplianceQuest gehören das CAPA-Management, das Audit-Management, das Änderungsmanagement, das Beschwerdemanagement, das Dokumentenmanagement, das Geräte-Management, das Incident-Management, das Inspektionsmanagement, das Non-Compliance-Management und das Lieferantenmanagement.

Mit konfigurierbaren Workflows, Objektdesign und Benutzeroberflächen-Design passt sich ComplianceQuest an die Anforderungen von 5 bis 10.000 Nutzern an – von multinationalen Fortune-500-Unternehmen mit mehreren Abteilungen bis hin zu Organisationen mit nur einem Standort. Die Plattform ist mobil und unterstützt 18 verschiedene Sprachen.

ComplianceQuest kann in vorhandene Unternehmensanwendungen integriert werden und wird regelmäßig durch neue Funktionen, Services und Bestimmungen erweitert.

Preisoptionen ab:

30,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Bereitstellung

  • Cloudbasiert
  • On-Premise (vor Ort)

Erhältlich in diesen Ländern

Australien, Bahrain, Belgien, Brasilien, China und 32 weitere

Unterstützte Sprachen

Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch und 21 weitere

Preisoptionen ab:

30,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

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Videos zu ComplianceQuest
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Videos zu ComplianceQuest
Videos zu ComplianceQuest
Videos zu ComplianceQuest
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Funktionen

Gesamtzahl der Funktionen von ComplianceQuest: 86

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anforderungsmanagement
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Arbeitssicherheits-Management
  • Archivierung & Aufbewahrung
  • Audit Trail
  • Aufgabenmanagement
  • Aufgabenplanung
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Beschwerdemanagement
  • Betriebliches Gesundheitsmanagement
  • Compliance Management
  • Corrective and Preventive Action (CAPA)
  • Datei-Verwaltung
  • Daten-Import / -Export
  • Datenvisualisierung
  • Design-Management
  • Document Automation
  • Dokumentenmanagement
  • Dokumentenprüfung
  • Dokumentenspeicher
  • Dokumentkodierung & -kontrolle
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Elektronische Unterschrift
  • Erinnerungen
  • Fall-Management
  • Feedback-Management
  • Formularverwaltung
  • Fortschrittsverfolgung
  • Geräte-Management
  • ISO-Standard-Management
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Kalenderverwaltung
  • Kommentare / Notizen
  • Kommunikationsmanagement
  • Konfigurierbarer Workflow
  • Kontrolle des Genehmigungsprozesses
  • Kundenreklamations-Tracking
  • Lieferanten-Management
  • LieferantenQualitätskontrolle
  • Lifecycle-Management
  • Meilensteinverfolgung
  • Nachverfolgung von Nicht-Einhaltungen
  • OSHA-Protokollierung
  • Priorisierung
  • Problem-Nachverfolgung
  • Produktdatenmanagement
  • Projektmanagement
  • Qualitätskontrolle
  • Qualitätssicherung
  • Risikoanalyse
  • Risikobewertung
  • Risikomanagement
  • Rollen-basierte Genehmigung
  • Routing
  • Self-Service Portal
  • Social Media-Überwachung
  • Statusverfolgung
  • Störfallmanagement
  • Trainingsmanagement
  • Unfalluntersuchung
  • Ursachenanalyse
  • Verfolgen von Fehlern
  • Versionskontrolle
  • Verwaltung von Trainings-Aufzeichnungen
  • Veränderungsmanagement
  • Volltextsuche
  • Vorfall-Berichterstattung
  • Warnungen/Eskalation
  • Werkzeuge zur Zusammenarbeit
  • Wirtschaftsprüfung-Management
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen
  • Überwachung

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Nutzerbewertungen

Gesamtbewertung

4,7 /5
(89)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,7/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,6/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 89 Bewertungen
Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

Bewertet am 24.5.2018

We went through a very detailed selection process when we decided to replace our other Quality...

We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together.

CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them.

Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

Vorteile

System Integrations with other systems
Customization
Configurable
User Automation
CQ helped us pull in our historical data from 5 other systems. So now we have one system of record.
Everyone is very knowledgeable
Support was very fast
Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Nachteile

From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Compliance Quest has it all

Bewertet am 6.3.2023

CQ support is great and usually very quick to answer and resolve our issues (most of them user and...

CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform.

Vorteile

This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning.

Nachteile

There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth.

Theresa
Gesamtbewertung
  • Branche: Metallabbau
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Compliance Quest Review

Bewertet am 19.10.2023

I like the program. Just wish that we were set up better and had more people interested in using it.

I like the program. Just wish that we were set up better and had more people interested in using it.

Vorteile

I like the ease of editing and upload and auto version control. The sign offs are very easy as well.

Nachteile

We are in an old version and I don't think we are set up well so there are a lot of errors and user functionality is lacking.

Antwort von ComplianceQuest

Thank you for your valuable feedback on ComplianceQuest. We're pleased to hear that you appreciate the ease of editing, uploading, and version control.

We're sorry to learn about the challenges you're facing in the older version. We're confident that you'll find significant improvements in our latest version. Your feedback is instrumental in guiding our continuous improvement efforts.

Lisa
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams

Bewertet am 14.9.2020

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled...

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000+ SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.

Vorteile

CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Nachteile

Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

In Betracht gezogene Alternativen

SmartSolve
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product, support, and people to work with!

Bewertet am 18.4.2019

Vorteile

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.

CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Nachteile

Since it's built on Salesforce platform and web based, more clicks will be necessary.

5 von 89 Bewertungen angezeigt Alle Bewertungen

ComplianceQuest Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ComplianceQuest.

ComplianceQuest bietet folgende Kostenpläne an:

  • Ab: 30,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

ComplianceQuest hat die folgenden typischen Kunden:

2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

ComplianceQuest unterstützt die folgenden Sprachen:

Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch

ComplianceQuest unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

ComplianceQuest kann in folgende Anwendungen integriert werden:

1CRM, Accounting ASAP, NetSuite, Oracle CRM On Demand, Professional Services Cloud, Rootstock Manufacturing ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud

ComplianceQuest bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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