Gingr

4,6 (204)
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Haustierbetreuung, Pensions-, Zwinger- und Haustiersalon–Business-Software.

Über Gingr

Gingr ist eine Reservierungssoftware für die Betreuung von Haustieren, Haustierpensionen, Trainer, Haustiersalons und bietet Funktionen für Haustiere, Kunden- und Mitarbeiterverwaltung, Marketing sowie POS-Funktionen. Mit dem Ziel, eine umfassende Verwaltungslösung für Haustierservices bereitzustellen, integriert Gingr Reservierungen, Kalender, Kundenprofile, Zahlungsabwicklung, Kundenengagement und mehr.

Durch die Bereitstellung von Tools für die Erstellung einer angepassten Startseite und eines Kundenportals ermöglicht Gingr den Unternehmen, ihren Kunden in Form von Online-Reservierungsformularen die Kontrolle zu geben. Formulare können vollständig personalisiert werden und Kunden können ihre Reservierungsanfragen direkt über das Kundenportal zur Genehmigung innerhalb des Gingr-Systems stellen.

Um die Organisation zu verbessern, erstellt Gingr Kunden- und Tierprofile mit praktischen Informationen, Bildern, Impfdetails, Formularen zu Unfällen/Vorfällen, Reservierungen und Buchungsverlauf. Mit integrierten E-Mail-, Fax- und SMS-Tools können Unternehmen innerhalb des Systems Aktualisierungen und automatische Erinnerungen an ihre Kunden senden und deren gesamte Kommunikation protokollieren. Gingr fungiert auch als POS für die Abwicklung von Kreditkartenzahlungen und umfasst die elektronische Signatur, das automatische Senden von Quittungen und das Scannen von Barcodes für eine einfache Aufzeichnung.

Zur Unterstützung der Mitarbeiterführung bietet Gingr eine integrierte Zeitschaltuhr, Teamkalender, To-Do-Listen, tägliche Checklisten und Provisionsberichte, damit alle Teammitglieder die Aktivitäten vollständig einsehen und ihre Aufgaben verstehen können.


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Du bist nicht sicher, ob Gingr das Richtige ist? Mit einer beliebten Alternative vergleichen

Gingr

4,6 (204)
VS.

Startpreis

95,00 $
Monat
50,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

90
48

Integrationen

7
2

Bedienkomfort

4,5 (204)
4,7 (74)

Preis-Leistungs-Verhältnis

4,5 (204)
4,8 (74)

Kundenservice

4,5 (204)
4,8 (74)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,6 /5
(204)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,5/5

Hast du Gingr bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 204 Bewertungen
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great value for the quality of product

Bewertet am 8.12.2019

Overall an amazing program, makes things so much easier to keep track of and feel good about the...

Overall an amazing program, makes things so much easier to keep track of and feel good about the services you're providing.

Vorteile

So many good thing to say about this program. so easy to keep track of grooming and daycare reservations, payments, inventory, etc .

Nachteile

Some of the financial aspects were a little rough to navigate and sometimes had some glitches. Only place we're having trouble

Antwort von Gingr

Thank you for your gracious review. We are pleased you are finding it easier to track your reservations, payments and inventory.

Our support team can help you resolve any of the financial reporting and/or automation questions or issues you may have. Be sure to reach out to them so they can help!

Congratulations on selecting Gingr, and we are excited to support your continuing success!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An EXCELLENT Decision - Gingr Continue to Impress Me!

Bewertet am 28.11.2018

I love how I can keep a good eye on everything that's happening within our facility from wherever I...

I love how I can keep a good eye on everything that's happening within our facility from wherever I am. With the tools in Gingr we've restructured our daycare rates and packages and have seen an overall increase of 25% in daycare revenues. It's a tighter system than the one we had before, and revenues don't fall through the cracks as with the old system. It's so easy to customize in so many ways. The manner in which they strive to add additional features and make existing ones even more usable continues to impress me. Built in communication tools are everywhere so that all the information is readily available for whoever needs access to it. It's state of the art and they strive to keep it so.

Vorteile

This is so much more than just a reservation and POS system. It's a very comprehensive program that facilitates excellent communication, organization, and streamlines processes. If they haven't thought of it yet, they likely will, as they continue to add features as fast as they can think of and integrate them within the program. I was skeptical at first about tech support being entirely online, and that's proven to work very well. They excel at customer service and have been very responsive to the handful of requests I've made for features. The integrated tip feature has increased employee tips tenfold to the point they're a significant contribution to our employee's paychecks.

Nachteile

The financials took a little getting used to, and their integration with QBO is taking awhile. I understand that though and appreciate their position of wanting to be certain they do it well. I've had experiences with other programs that integrate poorly and leave messes to clean up. It's worth waiting if it's done well. I don't like how their credit card processing rates are set up. They will match existing rates, and if we go out and look for better rates they will match the best we can find. As anyone who's ever gone shopping for credit cards knows, that is such a hassle, and I find it very disingenuous that we have to pretend to shop around in order to be offered better rates. If I'm going to go through that trouble, I will simply switch processors or divert some of my processing in another direction.

Bethany
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Great idea - terrible execution

Bewertet am 2.4.2017

We switched from another software to Gingr and were so excited for their extra features!! It was...

We switched from another software to Gingr and were so excited for their extra features!! It was confusing at first, but we understand with anything new there is a learning curve. However, we quickly realized it's not the learning curve that was hindering us. It's the software itself. The biggest complaint are the financials. I can't even begin to cover how terribly this is set up this is!! And, one of their support team told me that this has been a HUGE complaint from people! Yet it was never fixed!!!! And speaking of their support team, they don't even provide you a phone number to contact them, and if they call you regarding an issue, it comes in from an unknown number. Excuse me, but if I am paying monthly, you'd think I could have the ability to contact a person via phone rather than chatting it out online. Long story short - they made the product pretty, but so difficult to use. And if you're providing a product for a business, you'd better make sure that the financials are easy to understand and accurate. I have money that I don't even know where it went and why it's off. And no one ever got back to me as was promised. I wouldn't even have written this review had they actually seemed to care about our concerns. But instead, they didn't show up to a meeting they set with my employees at a conference. Take care of your customers, please. I hope y'all are able to turn this around because it COULD be a good product. Although we will never switch back even if it is improved.

Antwort von Gingr

Bethany: We regret that Gingr was not the right fit for your business model. While Gingr is highly customizable regarding pricing and pricing rules, we advised you that your highly variable pricing would likely not work well. It is clear this would negatively impact your reports and make things confusing for you. Your pricing model is unique, and that's okay.

Our 100s of successful customers are able to readily run meaningful & accurate financial reports. These successful customers also find our support team to be highly effective in resolving any questions. We deliver the best value in support via live chat and email and online setup support calls.

While we are upfront in that we do not offer phone support, we did call you when you needed a call, yet we haven't heard from you since then (9 mo. Ago). We did personally meet with your manager at PB&D show in Nov. & made changes to the app based on your requests.

Wishing you well in moving forward with your business model.

Barry
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Searching for clients, tip report

Bewertet am 9.1.2019

Fantastic system is great to work with easy to search, everything's in front of you I love how you...

Fantastic system is great to work with easy to search, everything's in front of you I love how you can put employee notes I love how we can put incident reports I love how we can upload pictures I think your is system is awesome overall I give it a big fat 10 hands down the best if I could give you better than a 10 I would please work on the tips.

Vorteile

Ginger is fantastic for searching for clients it's a great system we have now been using it for 2 years we deal with a 150 dogs on a daily basis it always run smoothly it's easy for the customers with check outs to have their cards on file was fantastic they're not fumbling for their card anymore or running outside to get their credit card there's so many good features about Ginger I'm really not sure which ones to touch bases on, I thank you guys for an awesome system. Keep up the great work Thank You for everything.

Nachteile

The one feature I don't like about gingr is the tips we cannot separate tips to each individual I think Ginger should have a drop down Box That has a link with groomers names, and each of the dog trainers so that at the end of the 2 week payroll we don't have to go over all the tips and figure out who gets what? If you go to one of your competitors it's called kennel suite they have that feature that works really well that is the only thing that I'm not happy with on your system other than that it is fantastic. Again thank you very much for everything and have a Happy New Year.

Sue
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We can not say enough good things about Gingr! Best. Decision. Ever.!!!

Bewertet am 27.3.2018

Saved time and money immediately! Their customer service is outstanding! We absolutely LOVE Gingr!

Saved time and money immediately! Their customer service is outstanding! We absolutely LOVE Gingr!

Vorteile

Our favorite part of Gingr is the ease of use along with outstanding customer service! We switched software after 8 years in business and a customer base of over 6000. It was an extremely scary thought since we were using the same software since day one. The prep did not happen in a day by any means but I will say Gingr has it laid out extremely well in a step by step "to-do list" that made it fool proof. Follow all the steps, watch and read the help articles and it will pay off when it comes time to transfer your information over. We were using not only a software that had ZERO customer support but also had limited reports and functions. Our customers LOVE that they can interact with the system, set up reservations and view their account on their own time. Every process in our day to day activities were streamlined saving us time and money immediately. Training our employees was simple and it was fun seeing how excited they were to dig deeper and explore new ways to do tasks. Our incoming phone calls have now been reduced, which was our hope, since the customers can do more on their own such as buying packages and making reservations. Lets talk ink and paper...the savings on this alone makes Gingr more then worth it. Also, the credit card system is outstanding along with the emailed report cards and receipts. I researched different software systems for 2 years and I definitely made the right choice with Gingr! If you are considering switching, look no further!

Nachteile

I know there is usually a down side when switching software. I waited to write this review for 4 days so that I could come up with something that would be helpful to let a new potential client know if considering Gingr. We have now been using Gingr for 2 months and I can not think of one thing that I like least about this software.

5 von 204 Bewertungen angezeigt Alle Bewertungen

Gingr Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Gingr.

Gingr bietet folgende Kostenpläne an:

  • Ab: 95,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Gingr hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Gingr unterstützt die folgenden Sprachen:

Englisch

Gingr unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Gingr kann in folgende Anwendungen integriert werden:

Broadly, CardConnect, IFTTT, Kisi, Meta for Business, Stripe, Zapier

Gingr bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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