EZChildTrack

I was most pleased with how easy the software is to learn & the support you receive. The "help" tab is a great resource with easy instructions and instructional videos. I was able to learn from the "help" page many times over the last year. I was also VERY happy I could speak to a rep to double check my work.
The staff is extremely helpful & patient!

I do not have any cons for the software. I have not run into any actions/features I would change.

I run a program at 9 school sites, but am myself based at a central office. The best part about EZ ChildTrack is how it enables me to manage those 9 sites from literally anywhere. It enables me to keep tabs on live attendance at sites, incident reports as they are written, and monitor parent check-in/-out remotely if needed.

What prompted me to write this review, though, is an emergency situation we encountered yesterday. We had to evacuate a site due to a weather-related power outage. I was able to immediately send an email blast using EZ ChildTrack to families from our central office. The site's internet was down. But from their backup cell phone (mobile data), the staff were able to pull up the EZ ChildTrack Fire Drill report for students in attendance. That report has the parent names and phone numbers conveniently displayed for the children in attendance. While I was supporting with parent phone calls from our central office, the fire alarm went off and I had to evacuate the building myself! I was also able to pull up the fire drill report on my iPhone. Just by clicking on the numbers, my phone called directly to those numbers. We were able to seamlessly and without interruption (despite the weather's best efforts) contact all parents quickly and get parents on their way. Emergency preparedness is crucial and the ease of use component of EZ ChildTrack makes me feel that our sites (and our central office) are prepared to respond quickly and ensure students' safety.

The only drawback was our employee's level of technological competence when rolling out the product. We found that staff did not have the comfort level with general computer tasks (logging in, using an iPad, supporting parent questions because they didn't understand the process themselves). But over time, this is an obstacle we have been able to resolve. And this isn't a fault of EZ ChildTrack but of our users' pre-existing skill level.

Ease of use, report features, automatic posting of online payments

Can't charge different registration fees, can't search by address