
Über Infoplus
Infoplus ist ein Cloud-basiertes Inventur- und Lagermanagement-System, das Tools für die Verwaltung von Kunden, Aufträgen, Lagerbestand, Lieferanten, Versand und mehr bietet
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great software with great support
Bewertet am 15.5.2022
We use Infoplus as our WMS for our order fulfillment company. When we started, we had very little...
We use Infoplus as our WMS for our order fulfillment company. When we started, we had very little idea how to use the system, and although there was good training on it, We needed a re-training once the business picked up and we were actually applying the info to real-life scenarios. I had a hard time with the support initially, as the system was more complex than I anticipated. Joel and Carter were my point people for training, and their deep knowledge of the system made it doable for us. In recent months, the entire support team really upgraded. Infoplus as a company are prioritizing useful feature rollouts much more regularly than I had seen in the past, and again, the support team is on target. They respond with the right help and follow up like clockwork. We are looking forward to introducing major features in our own company, and I feel confident in Infoplus to help it work right.
Vorteile
Easily, the best part of the software is how robust it is. It has almost endless capabilities to run your warehouse the way you need it to work. We were looking for software that can handle multiple clients (LOBs) and their respective needs re order fulfillment, postage, packaging, etc., and Infoplus fit the bill almost entirely.
Nachteile
The biggest challenge for us was ease of use. The interface is not like anything we have used before, and it took quite a while to understand the intricacies of it. Errors needed a real deep dive to figure out. I think the documentation is undergoing important improvements, and that will help. I would love to see a new interface that allows greater customization for what is on the screen, and more custom automations.
Antwort von Infoplus
Thank you for your review, Michael! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!
- Branche: Einzelhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Value Software for your operation
Bewertet am 23.3.2023
Vorteile
The product is relatively easy to use and also get implemented. For instance we implemented at the start of 2020 had a very tight timeline & then with Covid restrictions on travel and the overall impact on businesses we were able to get set up in a new location within 45 days with very little support.
Nachteile
Reporting functions would be nice to have a standard pack of reports that are generally adopted in most fulfillment, distribution center settings. While most reports can be created with relative ease, having prebuilt standard reports with the ability to customize or as you can currently add your own reporting would be a major + to the product.
Antwort von Infoplus
Hi Timothy,
Thank you for the review! We completely agree with you and have plans to not only have canned reports available in the future, but we're integrating some very cool BI and analytics tools to take reporting to the next level. Keep an eye on our product update emails over the coming months / year to stay on top of it. Thanks again for the feedback!
- Branche: Lagerung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
eCommerce Fulfillment Perspecitve
Bewertet am 15.2.2023
The main parts of our system that we are solving are order and inventory management. The warehouse...
The main parts of our system that we are solving are order and inventory management. The warehouse layout is built in the system for storage, and Infoplus allows order batching and wave picking to increase our order throughput.
Vorteile
Infoplus is a good-looking software with a solid core set of features. The table management and navigation are simple to use, allowing for easy filtering to the information needed. The Javascript features on many functions help us customize the product to our needs and let us build out our business rules and make custom reports easily.
Nachteile
Even though Infoplus has a lot of features, they are missing some depth for scalability. The software seems like it was built for companies with a couple lines of business since the tools and modules do not scale well in their current state. Infoplus also does not allow for backend database access, say like an Oracle database, so doing functions with a lot of records is much slower, which is another issue of scalability.
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
InfoPlus Review
Bewertet am 23.3.2023
Our inventory accuracy has been managed better since switching to InfoPlus. The ability to set...
Our inventory accuracy has been managed better since switching to InfoPlus. The ability to set tables for exactly what data you require is amazing.
Vorteile
InfoPlus is like a giant spreadsheet. Once you learn to navigate you can manipulate the data to provide almost any report needed.
Nachteile
There are features such as add an item to an order. Or delete an item from an order that would be amazing functions to have, but are currently not available.
Antwort von Infoplus
Hi Kristen,
Thanks for your feedback! You'll be happy to know that you can absolutely add or remove items from orders in our system :) As long as the order is not yet processed, you can edit any order and manipulate the line items. There is also an action menu option for editing line items that can be done via a pop up window so you don't have to go in and edit the order. Hope this helps and please feel free to reach out to support if you're not able to figure it out :) Thank you!
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Great for inventory management, with good performance for shipping
Bewertet am 28.3.2023
Vorteile
* Inventory management: The software gives you the option to configure inventory reports on a wide variety of criteria (as opposed to other programs that either direct you to use 1 UOM). This customization allows managers to obtain exactly the numbers that are needed for inventory control and reconciliation purposes.
Nachteile
* The ordering system is flexible to a wide variety of inputs, but the system would be better if it customized orders depending on the retailer. While I understand that this would be impossible for every retailer, it would be helpful if it included major companies like Amazon or Walmart, so that orders could be broken down by retailer.
Antwort von Infoplus
Hi Juan,
Thank you for your feedback! in regards to customizing orders by retailer, I would recommend looking into "order sources" that serves that purpose. It allows you to filter for certain "sources" while also defaulting packing slips, email templates that correspond to that retailer. Hope this helps!
Infoplus Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Infoplus.F. Welche Preispläne bietet Infoplus an?
Infoplus bietet folgende Kostenpläne an:
- Ab: 795,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Infoplus?
Infoplus hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Infoplus unterstützt?
Infoplus unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Infoplus mobile Geräte?
Infoplus unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Infoplus?
Infoplus kann in folgende Anwendungen integriert werden:
Adobe Commerce, BigCommerce, Braintree, ChannelAdvisor, Cratejoy, EasyPost, Ecwid, Extensiv Integration Manager, Foxy, Magento Marketplace, Nexternal, Online Auction System, Open Cart, OpenCart, PayPal, PrestaShop, Quickbooks Online, SPS Commerce, ShipStation, Shopify, Shopify Plus, Squarespace, UltraCart, VLC PrintNode Integration, Volusion, WooCommerce, authorize.net, eHub
F. Welche Varianten der Kundenbetreuung bietet Infoplus an?
Infoplus bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat
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