Easy InnKeeping

Lösung zur Immobilienverwaltung für unabhängige Hotels

4,3 /5 (49 Bewertungen) Eine Bewertung schreiben

Easy InnKeeping Übersicht

Was ist Easy InnKeeping?

Easy InnKeeping ist eine Hotelreservierungssoftware, die kleinen und mittleren Hotels, Motels und Eigentumswohnungen eine zentrale Plattform bietet, auf der Reservierungen erfasst, Zahlungen verarbeitet und Gäste nachverfolgt werden können. Mit einem Echtzeit-Reservierungssystem, integriertem POS (Point of Sale), CMS (Content-Management-System) und einer mehrsprachigen Oberfläche stellt Easy InnKeeping eine einfache Reservierungslösung für Hotels bereit.

Easy InnKeeping wurde entwickelt, um Online-Buchungen aus mehreren Quellen zu verwalten und zentralisiert Buchungsinformationen aus folgenden Quellen: Reservierungsdesk des Nutzers, Callcenter, Website und Online-Reisebüros wie Expedia und Booking.com. Mit dem monatlichen Verfügbarkeitskalender von Easy InnKeeping können die Nutzer mehrere Zimmer auswählen, Zimmer für bestimmte Datumsbereiche sperren und den Zimmerstatus aktualisieren. Easy InnKeeping aktualisiert Verfügbarkeitsoptionen automatisch auf allen Buchungsplattformen. Dadurch muss die Verfügbarkeit von Zimmern nicht mehr manuell aktualisiert werden.

Mit den integrierten CMS- und Website-Bearbeitungstools von Easy InnKeeping können Nutzer mobilfreundliche Buchungsseiten und Websites erstellen, um ihre Immobilie zu bewerben, Gruppenbuchungen zu verwalten und Touren und Annehmlichkeiten zu verkaufen. Easy InnKeeping ermöglicht auch stündliche Buchungen für Konferenzräume und Spa-Services. Da die Websites und Buchungsseiten von Easy InnKeeping für Tablets und Smartphones optimiert sind, haben Nutzer die Flexibilität, Reservierungen unterwegs zu erfassen und zu verwalten.

Easy InnKeeping bietet Nutzern die Tools zur Analyse und Sicherung ihrer Daten. Mit Nutzerzugriffssteuerungen und einem nutzerdefinierten Berichtsassistenten ermöglicht Easy InnKeeping die Verwaltung von Nutzerzugriffsebenen. Zudem erhalten Nutzer einen umsetzbaren Einblick in die Geschäftsleistung. Nutzer können Gästebeziehungen auch mit personalisierten und automatisierten E-Mails verwalten. Durch die Integration mit Expedia, Booking.com und PayPal ermöglicht Easy InnKeeping den Nutzern die Verwaltung von Marketingaktivitäten und der Zahlungsabwicklung.

Easy InnKeeping Übersicht

Kosten

Beginnt ab
39,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Easy InnKeeping Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Mexiko
Unterstützte Sprachen
Englisch

Medien

Manage reservations with room charts
Automate online bookings for conference rooms, spa services & other hourly rentals
Generate nightly audit reports
Set up user access levels based on different employee logins
Generate marketing letters through E-Connect
Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor
Track, measure & gain valuable insight using 50 predefined reports
Videos zu Easy InnKeeping Easy InnKeeping Screenshot: Manage reservations with room charts Easy InnKeeping Screenshot: Automate online bookings for conference rooms, spa services & other hourly rentals Easy InnKeeping Screenshot: Generate nightly audit reports Easy InnKeeping Screenshot: Set up user access levels based on different employee logins Easy InnKeeping Screenshot: Generate marketing letters through E-Connect Easy InnKeeping Screenshot: Create mobile-friendly booking pages and websites with Easy InnKeeping's integrated CMS & website editor Easy InnKeeping Screenshot: Track, measure & gain valuable insight using 50 predefined reports

Easy InnKeeping Bewertungen

Easy InnKeeping Bewertungen

Gesamtbewertung
4,3
/
5
Ausgezeichnet
25

Sehr gut
17

Durchschnitt
5

Gering
1

Schlecht
1

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,3
Bedienkomfort
4,2
Kundenbetreuung
4,3
86% haben diese Anwendung empfohlen
Diane A.

An exceptional business tool for the small innkeeper or B&B owner


Mit Google übersetzen
Barry H.

it makes managing a number of condos much easier

it makes keeping reservations alot easier to keep track of.


Mit Google übersetzen
Conrad M.

As a standalone it's pretty good BUT if you connect to Expedia, beware!

I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.


Mit Google übersetzen
Paula A.

Great Software for Running Your Guest Lodging/Vacation Rental Business

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!


Mit Google übersetzen
Stephen E.

Great reservation system for the Mirabelle Bed and Breakfast

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!


Mit Google übersetzen
Diane A.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

An exceptional business tool for the small innkeeper or B&B owner

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 10.4.2018
Quelle der Bewertung: Capterra

Vorteile

The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

Nachteile

Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Barry H.
Branche: Immobilien
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

it makes managing a number of condos much easier

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.8.2017
Quelle der Bewertung: Capterra

it makes keeping reservations alot easier to keep track of.

Vorteile

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Nachteile

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

Übersetzen auf: Deutsch

Antwort von GraceSoft

Dear Barry,

Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available!

Thank you for choosing Easy InnKeeping

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Conrad M.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

As a standalone it's pretty good BUT if you connect to Expedia, beware!

Bewertet am 1.10.2015
Quelle der Bewertung: Capterra

I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

Übersetzen auf: Deutsch

Antwort von GraceSoft

Hello Matt,

It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future.

Team EIK

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Paula A.
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great Software for Running Your Guest Lodging/Vacation Rental Business

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.11.2016
Quelle der Bewertung: Capterra

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

Vorteile

Visual view of bookings across units by month.

Nachteile

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Stephen E.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great reservation system for the Mirabelle Bed and Breakfast

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.11.2016
Quelle der Bewertung: Capterra

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!

Vorteile

Ability to enter reservation via cell phones, iPads, etc. while away from our B and B

Nachteile

Capturing customer data into excel to perform analysis on my own ... but I have not discussed this
with customer service.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8,6/10
Basierend auf 49 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Easy InnKeeping Preis

Easy InnKeeping Preis

Beginnt ab
39,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,2/5
Basierend auf 49 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Easy InnKeeping Funktionen

Easy InnKeeping Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Elektronische Zahlungen
Integration von Dritten
Inventarverwaltung
Kalenderverwaltung
Kanalmanagement
Kreditkartenbearbeitung
Online-Buchungsintegration
Preismanagement
Rabattmanagement
Rechnungsmanagement
Reservierung-Management
Reservierungs-Management
Verfügbarkeit-Management
Zimmerbuchung
Funktionen
4,3/5
Basierend auf 49 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Easy InnKeeping Häufig gestellte Fragen

Easy InnKeeping Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Easy InnKeeping.

F. Welche Preispläne bietet Easy InnKeeping an?

Easy InnKeeping bietet folgende Kostenpläne an:

Beginnt ab: 39,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Easy InnKeeping?

Wir haben keine Informationen über die Funktionen von Easy InnKeeping

F. Wer sind die typischen Nutzer von Easy InnKeeping?

Easy InnKeeping hat die folgenden typischen Kunden:

Kleine Unternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von Easy InnKeeping unterstützt?

Easy InnKeeping unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Easy InnKeeping an?

Easy InnKeeping hat folgende Preismodelle:

Abonnement

F. Unterstützt Easy InnKeeping mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Easy InnKeeping unterstützt

F. Mit welchen anderen Applikationen integriert Easy InnKeeping?

Easy InnKeeping kann in folgende Anwendungen integriert werden:

Authorize.net, Google Analytics, PayPal, QuickBooks Online

F. Welche Varianten der Kundenbetreuung bietet Easy InnKeeping an?

Easy InnKeeping bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support, Häufig gestellte Fragen