eHopper Funktionen, Bewertungen & Alternativen

eHopper

Free POS software for small retail & consumer businesses

4.2/5 (40 Bewertungen)

eHopper Übersicht

eHopper is a cloud-based point of sale (POS) software for small retail and consumer service providing businesses. The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .

Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.

eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch, Spanisch

eHopper Bewertungen

Gesamtbewertung
4.2/5
78% Positive Bewertungen
19
Ausgezeichnet
12
Sehr gut
7
Durchschnitt
0
Gering
2
Schlecht
Mit Google übersetzen

eHopper customer experience

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 24.8.2018
Quelle der Bewertung: Capterra

For the most part, the service fills our need at this time.

Vorteile

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Nachteile

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Antwort von eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10
Mit Google übersetzen

Online Shopping Made Easy

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.10.2018
Quelle der Bewertung: Capterra

Vorteile

I’m glad we were recommended eHopper, which helps me train the newly hires how to use it in a smooth manner. This program connects customers online orders to our store. Our customer department can access the inventory of their orders in one system. Software is simple to use and not complicated to manage online.

Nachteile

The features are great but needless to say, the price is quite expensive. It would be ideal if they could lower their price so they accommodate more customers who have a strict budget.

Antwort von eHopper

We have been working hard on our point of sale/online ordering integrations. It's wonderful to hear you are enjoying it's ease-of-use.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Great for large-scale events!

Weitere für 1-5 Monate genutzt
Bewertet am 26.8.2018
Quelle der Bewertung: Capterra

My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.

Vorteile

What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.

Nachteile

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Great Service, Limited Functionality

Täglich für 6-12 Monate genutzt
Bewertet am 27.8.2018
Quelle der Bewertung: Capterra

Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Vorteile

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Nachteile

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Antwort von eHopper

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to support@ehopper.com.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

6.0/10
Mit Google übersetzen

You Get What You Pay For

Täglich für 6-12 Monate genutzt
Bewertet am 11.10.2018
Quelle der Bewertung: SoftwareAdvice

Overall eHopper gets the job done. For paying nothing for a POS that is functional most of the time, you cannot beat that. Main gripe would be the crashing of the POS every now and then can be stressful. There is a way to reboot easy enough, but it does get taxing if it happens multiple times in a day.

Vorteile

- Free to use (for one location, great for very small businesses)
- Manual sales
- Prompt customer service
- Ability to splits taxes and whatnot

Nachteile

- Issues with connectivity
- Certain functionality issues
(ie. Split payment process tedious, no support for gift cards, difficulty reprinting hard copies for certain type of returns, etc.)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10

eHopper Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Freemium
Abonnement
Preis-Leistungs-Verhältnis

Essential Package: Free
Freedom Package: $39.99/register/month

eHopper Funktionen

  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Echtzeit-Daten
  • Inventarverwaltung
  • Kreditkartenbearbeitung
  • Kundenbindungsprogramm
  • Kundendatenbank
  • Kundenhistorie
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Rabattmanagement
  • Suchfunktion
  • Verkaufsberichterstattung
  • Verkaufspunkt POS

  • API
  • Aktivitäts-Dashboard
  • Automatische Erinnerungen
  • Geschenkkarten-System
  • Kundenspezifisches Branding

Zusätzliche Informationen für eHopper

Schlüssel-Features von eHopper

  • Custom pricing options
  • Customer profiles
  • Delivery
  • Low stock notifications
  • Loyalty program
  • Receipt management
  • Restaurant POS
  • Retail management
  • Returns management
  • Sales reporting
  • Sales tax management
  • Scheduling
  • Split payments
  • Tip management
  • Transaction history
  • User access controls

Vorteile

• eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.

• The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.

• The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.

• Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.

• The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.

eHopper Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über eHopper.

F. Welche Preispläne bietet eHopper an?

eHopper bietet folgende Kostenpläne an:

Preismodell: Freemium, Abonnement

Kostenlose Testversion: Verfügbar

Essential Package: Free
Freedom Package: $39.99/register/month

F. Was sind die Hauptfunktionen von eHopper?

eHopper bietet die folgenden Funktionen:

  • Custom pricing options
  • Customer profiles
  • Delivery
  • Low stock notifications
  • Loyalty program
  • Receipt management
  • Restaurant POS
  • Retail management
  • Returns management
  • Sales reporting
  • Sales tax management
  • Scheduling
  • Split payments
  • Tip management
  • Transaction history
  • User access controls

F. Wer sind die typischen Nutzer von eHopper?

eHopper hat die folgenden typischen Kunden:

Kleine Unternehmen

F: Welche Sprachen werden von eHopper unterstützt?

eHopper unterstützt die folgenden Sprachen:

Englisch, Spanisch

F. Welche Preispläne bietet eHopper an?

eHopper hat folgende Preismodelle:

Freemium, Abonnement

F. Unterstützt eHopper mobile Geräte?

eHopper unterstützt die folgenden Geräte:

Android, iPad

F. Mit welchen anderen Applikationen integriert eHopper?

eHopper kann in folgende Anwendungen integriert werden:

QuickBooks, QuickBooks Online

F. Welche Varianten der Kundenbetreuung bietet eHopper an?

eHopper bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen