Brilliant Directories

All-in-One-Verzeichnis- und Mitgliederverwaltungssoftware

4,7 /5 (560 Bewertungen) Eine Bewertung verfassen!

Brilliant Directories Übersicht

Was ist Brilliant Directories?

Brilliant Directories ist eine cloudbasierte Verzeichnissoftware, mit der Nutzer Verzeichniswebsites mithilfe von integrierten Themen erstellen können, mit Tools zur Lead-Generierung, Mitgliederverwaltung, Zahlungsabwicklung und mehr. Das System ist für Online-Mitgliedergemeinschaften und -verbände aller Größen konzipiert und ist über Abonnement oder einmalige Zahlung verfügbar.

Brilliant Directories enthält anpassbare Themen, mit denen Nutzer individuelle Websites unabhängig von ihrer Erfahrung erstellen können. Firmenlogo und Bilder können hochgeladen werden, und Nutzer können das Layout, die Farben und die Schriftart von Sites steuern. Entwicklertools sind ebenfalls enthalten, sodass eine erweiterte Website-Anpassung, Widget-Bearbeitung und nutzerdefinierte Themenerstellung ermöglicht werden. Integrierte Suchmodule ermöglichen Website-Besuchern die Suche nach Inhalten und Mitgliedern nach Kategorie, Standort, Schlüsselwort oder anderen Kriterien, wobei die Dropdown-Menüs angepasst werden können.

Mehrere Mitgliedschaftspakete können erstellt werden, mit kostenlosen und bezahlten Stufen und Unterstützung für monatliche, halbjährliche und jährliche Abrechnungen. Mehr als 40 Mitgliederzugriffsbeschränkungen und Berechtigungen ermöglichen es Nutzern, die Vorteile jeder Mitgliedschaftsebene zu steuern. Mitgliedsorganisationen, Transaktions- und E-Mail-Verläufe sowie andere Informationen können angezeigt und verfolgt werden. Aus CSV-Dateien lassen sich Mitglieder importieren, geokodieren und in Kategorien einordnen. Die Felder von Mitgliederformularen können angepasst werden. Das integrierte Zahlungssystem ermöglicht es Nutzern, Einmalzahlungen zu verarbeiten und Abonnements mit automatisierten, wiederkehrenden Zahlungen und Tools zur Verwaltung von Rückerstattungen, ausstehenden Salden und mehr zu verkaufen.

Mit den E-Mail-Marketing-Tools in Brilliant Directories können Nutzer geplante E-Mail-Kampagnen und Newsletter verwalten, mit mehr als 50 anpassbaren E-Mail-Vorlagen, die Konto-Upgrades, Bestätigungen, Begrüßungs-E-Mails, vergessene Kennwörter und vieles mehr abdecken. Website-Besucher können Newsletter abonnieren, und Nutzer können Mitglieder- und Kontaktlisten segmentieren, um Marketing-E-Mails dem Zielpublikum anzupassen.

Brilliant Directories Übersicht

Kosten

Beginnt ab
95,00 $/Monat

Preisoptionen

Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

Brilliant Directories Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Australien, Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Brilliant Directories Screenshot:
Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot: Brilliant Directories Screenshot:

Brilliant Directories Bewertungen

Brilliant Directories Bewertungen

Gesamtbewertung
4,7
/
5
Ausgezeichnet
417

Sehr gut
126

Durchschnitt
13

Gering
3

Schlecht
1

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,6
Bedienkomfort
4,5
Kundenbetreuung
4,8
97% haben diese Anwendung empfohlen
Mitchell D.

Wow, does this have lots of features...

Love it


Mit Google übersetzen
Nick B.

Love it for two big reasons!

Loving it and loved the service. Super quick and responsive service.


Mit Google übersetzen
Joey G.

Bait & Switch Tactics

I have been trying to do business and have faith in this company for around 4 years and they continue to over promise and under deliver. I somewhat blame myself for allowing myself to be sucked in over and over again. I have put my best foot forward and have purchased 3 full license plans as well as Executive Coaching and the other "Never Offered Before" services over the years and always end up frustrated. I have focused my efforts on trying to build out one directly properly before trying another. My first full license plan was purchased at a significantly higher price than today's prices. I'm amazed how often they run "Last Chance Offer" specials and again I partially blame myself for allowing to be sucked into it.

I recently paid for a platform upgrade because I was told for my site to be fully mobile responsive (even though it was advertised as such), that I needed to spend money which I agreed to. One of my stipulations and actually the main reason for the upgrade is that local businesses would have click to call functionality from the directory. It seems to me that would be a no-brainer functionality. After the migration, I tested the click to call functionality and it was working fine. I have dated emails with them where I discuss the feature working and not working before. Everything was working fine until I noticed about a week ago that it wasn't working again. I notified their customer service and I am being told it is an added feature and I can contract someone from their marketplace. After several back and forth emails, I have had enough of their tactics.

This company has a model of sell an out of the box directory and start your online directory tomorrow. They leave out that you will require additional things and they are perfectly willing to sell it to you. They don't stand behind their product and I have sent an email requesting a full refund of every dime I have paid them unless they make it right. I have only asked for what I have paid for and nothing more. I am certain I am not alone in my treatment.

I have tried to work it out with them to no avail. All I asked was for a feature that was working, was the reason for my upgrade in the first place is restored.


Mit Google übersetzen
Derrick B.

Great company overall. Would highly recommend!


Mit Google übersetzen
Steve C.

These guys are truly passionate about letting normal people own productive and customisable...

I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.


Mit Google übersetzen
Mitchell D.
Branche: Öffentlichkeitsarbeit und Kommunikation
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Wow, does this have lots of features...

Täglich für 1-5 Monate genutzt
Bewertet am 30.9.2019
Quelle der Bewertung: Capterra

Love it

Vorteile

But they are sort of the Feature Creep situation where by adding all things -- and they have a program where if we help design a new feature we can get a royalty....

Nachteile

Sort of complicate -- could have a better series for onboarding -- like here's a series or 12 Videos to watch -- like 10 minute videos.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nick B.
Branche: Professionelles Training & Coaching
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Love it for two big reasons!

Wöchentlich für 1-5 Monate genutzt
Bewertet am 13.5.2020
Quelle der Bewertung: Capterra

Loving it and loved the service. Super quick and responsive service.

Vorteile

There were two reasons I bought Brilliant Directories within hours of discovering it!

Firstly, the software itself was far better than any other directory I had found by far (including the horrible experience of trying to build one on Wordpress with ListingPro).

Secondly, the service. [SENSITIVE CONTENT HIDDEN]called me within minutes of my inquiry and patiently walked me through the platform. She was super clear and very helpful and I "walked" away with 3 licenses!

Nachteile

Nothing yet - I am still building it but it's clear to me that is is excellent.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Joey G.
Branche: Marketing & Werbung
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch

Bait & Switch Tactics

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 1.3.2017
Quelle der Bewertung: Capterra

I have been trying to do business and have faith in this company for around 4 years and they continue to over promise and under deliver. I somewhat blame myself for allowing myself to be sucked in over and over again. I have put my best foot forward and have purchased 3 full license plans as well as Executive Coaching and the other "Never Offered Before" services over the years and always end up frustrated. I have focused my efforts on trying to build out one directly properly before trying another. My first full license plan was purchased at a significantly higher price than today's prices. I'm amazed how often they run "Last Chance Offer" specials and again I partially blame myself for allowing to be sucked into it.

I recently paid for a platform upgrade because I was told for my site to be fully mobile responsive (even though it was advertised as such), that I needed to spend money which I agreed to. One of my stipulations and actually the main reason for the upgrade is that local businesses would have click to call functionality from the directory. It seems to me that would be a no-brainer functionality. After the migration, I tested the click to call functionality and it was working fine. I have dated emails with them where I discuss the feature working and not working before. Everything was working fine until I noticed about a week ago that it wasn't working again. I notified their customer service and I am being told it is an added feature and I can contract someone from their marketplace. After several back and forth emails, I have had enough of their tactics.

This company has a model of sell an out of the box directory and start your online directory tomorrow. They leave out that you will require additional things and they are perfectly willing to sell it to you. They don't stand behind their product and I have sent an email requesting a full refund of every dime I have paid them unless they make it right. I have only asked for what I have paid for and nothing more. I am certain I am not alone in my treatment.

I have tried to work it out with them to no avail. All I asked was for a feature that was working, was the reason for my upgrade in the first place is restored.

Vorteile

It's a great idea

Nachteile

The customer service is atrocious

Übersetzen auf: Deutsch

Antwort von Brilliant Directories

Hi Joey,
I'd first like to thank you for your feedback. We take all of our reviews to heart and use them to help us improve our services. I'm so sorry you feel misled - that was never our intention.
All of us here at Brilliant Directories strive to provide the best customer support possible and we want all of our users to succeed. This is why we guarantee 1 business day response times, provide an educational community marketing group on LinkedIn, actively participate in our community forums, and host weekly webinars to allow users seeking help to call in live with questions.
While we do offer premium add-ons in addition to our flagship software, they are not necessary to get a profitable directory website up and running. Additionally, because Brilliant Directories websites are built on the Bootstrap framework, all websites are mobile responsive immediately from launch.
We are deeply sorry for any inconvenience. We have reached out to you in the hopes of remedying this situation.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Derrick B.
Branche: Marketing & Werbung
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch

Great company overall. Would highly recommend!

Weitere für 6-12 Monate genutzt
Bewertet am 29.6.2020
Quelle der Bewertung: Capterra

Vorteile

Very intuitive software
Great customer service

Nachteile

lots of moving parts to learn if you're not experienced.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Steve C.
Übersetzen auf: Deutsch

These guys are truly passionate about letting normal people own productive and customisable websites

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 24.7.2018
Quelle der Bewertung: Capterra

I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

Vorteile

My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years of hard work.
I am so glad that after some research, I found this great company who ticked all the boxes of my requirements.
First, I wanted to be able to customise all the site pages. Not just the design features. I needed to be able to create new customised pages, in order to allow me to develop my original concept. As well, I wanted this flexibility to be able to keep the website relevant as time went by.
Secondly, I wanted to have a support team which is expert and dedicated to this site. The main clincher is that the support is included for free with the package you buy, and not charged separately for every minor issue one will invariably encounter along the way. The exception to this is when you need to do some major changes which will affect the whole system. The job you require is quoted by select programmers, who do a great job.
The forte of brilliant directories is their amazing documentation, video tutorials and the Webinar Wednesdays. Go through these and you can learn how to manage your site inside and out. They hold nothing back. Cannot thank them enough.

Nachteile

Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra.
The learning curve increases the more different your concept varies from the templates. There are so many possibilities with this software, that you can never really master it all, especially if you have no coding knowledge like myself.
However, considering the low entry fee, and that most businesses are covered by the templates, then the chance of any major software customisation you might need are minimal. Anyway, to their credit, they are constantly updating the basic structure with new functions and this is decreasing the need of customisation.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9,1/10
Basierend auf 560 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Brilliant Directories Preis

Brilliant Directories Preis

Beginnt ab
95,00 $/Monat
Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,6/5
Basierend auf 560 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Brilliant Directories Funktionen

Brilliant Directories Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Angebotsmanagement
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Daten-Import / -Export
Dokumentenmanagement
Elektronische Zahlungen
Erinnerungen
Integration in die Buchhaltung
Integration von Dritten
Inventarverwaltung
Kalenderverwaltung
Kundendatenbank
Rechnungsmanagement
Suchfunktion
Funktionen
4,6/5
Basierend auf 560 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Brilliant Directories Häufig gestellte Fragen

Brilliant Directories Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Brilliant Directories.

F. Welche Preispläne bietet Brilliant Directories an?

Brilliant Directories bietet folgende Kostenpläne an:

Beginnt ab: 95,00 $/Monat

Preismodell: Einmalige Lizenz, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Brilliant Directories?

Wir haben keine Informationen über die Funktionen von Brilliant Directories

F. Wer sind die typischen Nutzer von Brilliant Directories?

Brilliant Directories hat die folgenden typischen Kunden:

Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Brilliant Directories unterstützt?

Brilliant Directories unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Brilliant Directories an?

Brilliant Directories hat folgende Preismodelle:

Einmalige Lizenz, Abonnement

F. Unterstützt Brilliant Directories mobile Geräte?

Brilliant Directories unterstützt die folgenden Geräte:

iPhone, iPad

F. Mit welchen anderen Applikationen integriert Brilliant Directories?

Brilliant Directories kann in folgende Anwendungen integriert werden:

Authorize.net, Google Maps, PayPal, Stripe

F. Welche Varianten der Kundenbetreuung bietet Brilliant Directories an?

Brilliant Directories bietet folgende Optionen für Kundensupport:

Online-Support, Häufig gestellte Fragen, Video-Anleitungen, Wissensdatenbank, Forum