Glew

eCommerce-Analysetool für Online-Verkäufer

4,4 /5 (46 Bewertungen) Eine Bewertung schreiben

Glew Übersicht

Was ist Glew?

Glew ist ein Multichannel-eCommerce-Analysetool für Geschäfte, die auf WooCommerce, Shopify und Magento gehostet werden. Es bietet Kundeninformationen, Warenanalysen und Leistungsberichte für Online-Händler und digitale Agenturen. Nutzer können alle Plattformen miteinander verbinden, die ihr Unternehmen an einem Ort betreiben, und Daten extrahieren, umwandeln und laden (ETL), um eine nahtlose kanalübergreifende Berichterstattung zu ermöglichen, und mithilfe von Datenvisualisierungen, automatisierten Berichten, Warnmeldungen und mehr umsetzbare Informationen zu erhalten.

Glew bietet über 30 Integrationen für eCommerce, POS, Marketing und Werbung, Inventarmanagement, Versand, Abonnements, ERP und mehr. Glew kann Daten aus all diesen Quellen extrahieren und in intelligenten Data Warehouses speichern, für eine genaue Berichterstattung umwandeln und umsetzbare Erkenntnisse liefern, die den Nutzern helfen, ihr Geschäft auszubauen. Mit fortschrittlichen Analysen für Leistung, Kunden, Produkte, Marketingkanäle und mehr bietet Glew einen verbesserten Zugriff auf Daten, sodass Nutzer intelligentere Entscheidungen für ihr Geschäft treffen können.

Glew Übersicht

Kosten

Beginnt ab
199,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Glew Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Medien

Performance analytics
Top products
Product segments
Discount analytics
Facebook ad analytics
Glew Screenshot: Performance analytics Glew Screenshot: Top products Glew Screenshot: Product segments Glew Screenshot: Discount analytics Glew Screenshot: Facebook ad analytics

Glew Bewertungen

Glew Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
33

Sehr gut
6

Durchschnitt
3

Gering
0

Schlecht
4

Preis-Leistungs-Verhältnis
4,1
Funktionen
4,2
Bedienkomfort
4,3
Kundenbetreuung
4,2
85% haben diese Anwendung empfohlen
Jonathan j S.

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.


Mit Google übersetzen
Nathan B.

Exactly what we needed

For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before I found Glew, I used Google Analytics and a custom purchasing dashboard in Magento. neither of which suited our needs very well.
I have experienced a few issues with Glew and the data veracity and consistent accuracy thereof, but the support team is generally pretty responsive and helpful. Naturally, the more complex the problem, the longer it takes to resolve. The one pain point of Glew is the occasional instability and inaccuracy of data aggregation. Unless I notice sales data that's obviously wrong or new SKUs that are missing, it's highly likely it will fly under the radar, which concerns me. I wish an error code was thrown or a flag raised if data is not aggregating correctly.
Glew was exactly what our company needed and alleviated a few high priority pain points. Everyone in our company receives the daily snapshot, which is an awesome feature. When it comes to sales and purchasing, I cannot think of one question that arose and was unable to be answered by Glew or exportable data from Glew. I, quite literally, use Glew multiple times every single day. Couldn't live without


Mit Google übersetzen
Jamie S.

Not meant for small businesses or startups

During the time we used Glew, it was exceptional insight into our business without having to do too much digging across multiple applications. It gave us some valuable suggestions to allow us to focus on the right items in our store and reposition our brand.


Mit Google übersetzen
Gary M.

Scam Company With Bait & Switch Approach

One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts.

Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .


Mit Google übersetzen
Caroline F.

Fantastic CRM & BI Tool

We are solving CRM, customer data, product data and inventory data insights and issues with Glew.


Mit Google übersetzen
Jonathan j S.
Branche: Sportartikel
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

Täglich für 6-12 Monate genutzt
Bewertet am 16.10.2019
Quelle der Bewertung: Capterra

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans.

This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

Vorteile

Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report.

I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly.

What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business.

This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

Nachteile

Like all aggregator data platforms, not everything is supported or can provide all things to all users.

That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us.

It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis.

This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nathan B.
Branche: Einzelhandel
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Exactly what we needed

Täglich für 6-12 Monate genutzt
Bewertet am 14.2.2020
Quelle der Bewertung: Capterra

For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before I found Glew, I used Google Analytics and a custom purchasing dashboard in Magento. neither of which suited our needs very well.
I have experienced a few issues with Glew and the data veracity and consistent accuracy thereof, but the support team is generally pretty responsive and helpful. Naturally, the more complex the problem, the longer it takes to resolve. The one pain point of Glew is the occasional instability and inaccuracy of data aggregation. Unless I notice sales data that's obviously wrong or new SKUs that are missing, it's highly likely it will fly under the radar, which concerns me. I wish an error code was thrown or a flag raised if data is not aggregating correctly.
Glew was exactly what our company needed and alleviated a few high priority pain points. Everyone in our company receives the daily snapshot, which is an awesome feature. When it comes to sales and purchasing, I cannot think of one question that arose and was unable to be answered by Glew or exportable data from Glew. I, quite literally, use Glew multiple times every single day. Couldn't live without

Vorteile

- Glew provides much of the data that we were unable to export from Magento in an easily accessible way.
- Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights.
- Bespoke reports can be set to be delivered to your inbox at a specific time.
- The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.

Nachteile

- every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team.
- it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Jamie S.
Branche: Einzelhandel
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Not meant for small businesses or startups

Täglich für 1-5 Monate genutzt
Bewertet am 17.9.2020
Quelle der Bewertung: Capterra

During the time we used Glew, it was exceptional insight into our business without having to do too much digging across multiple applications. It gave us some valuable suggestions to allow us to focus on the right items in our store and reposition our brand.

Vorteile

Glew has amazing analytics that tell you a few insights that are hard to get anywhere else unless you have a financial analysis on staff. Some things I find incredible are the analytics that actually allow you to see suggestions on different items to offer customers as a bundle deal. You can also see quite easily which items don't bring you enough profit to make it worth advertising and keep focused on only the most profitable items in your store.

Nachteile

This application is incredible but way too much for any business not bringing in at the very least $50k per year. If you bring in less than this, utilize whatever free tools you can find until then. For medium-larger businesses, this tool seems practically essential.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 5.0/10

Gary M.
Branche: E-Learning
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Scam Company With Bait & Switch Approach

Weitere für 6-12 Monate genutzt
Bewertet am 21.2.2020
Quelle der Bewertung: Capterra

One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts.

Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .

Vorteile

Didn't do anything we needed it for and what it was promised to do.

Nachteile

They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

Übersetzen auf: Deutsch

Antwort von Glew

Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Caroline F.
Branche: Einzelhandel
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Fantastic CRM & BI Tool

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.2.2020
Quelle der Bewertung: Capterra

We are solving CRM, customer data, product data and inventory data insights and issues with Glew.

Vorteile

Integrating all of the data is very simple and easy through custom API calls. Sync your accounts, hit sync and data is there in 24-28 hours.

Nachteile

If you use Enterprise, you really need a skilled team to develop dashboards who know SQL, Python and R.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
9,2/10
Basierend auf 46 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Glew Preis

Glew Preis

Beginnt ab
199,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,1/5
Basierend auf 46 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Glew Funktionen

Glew Funktionen

API
Ad-hoc-Berichterstattung
Aktivitäts-Dashboard
Anpassbare Berichterstellung
Berichterstattung und Statistik
Business Intelligence
Dashboard-Erstellung
Daten-Import / -Export
Datenfilterung
Datenvisualisierung
Diagramm-Erstellung
Echtzeit-Analytik
Echtzeit-Daten
Integration von Dritten
Mehrfache Datenquellen
Prädiktive Analytik
Trend-Analysen
Visuelle Analytik
Werkzeuge zur Zusammenarbeit
Überwachung
Funktionen
4,2/5
Basierend auf 46 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Glew Häufig gestellte Fragen

Glew Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Glew.

F. Welche Preispläne bietet Glew an?

Glew bietet folgende Kostenpläne an:

Beginnt ab: 199,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Glew?

Wir haben keine Informationen über die Funktionen von Glew

F. Wer sind die typischen Nutzer von Glew?

Glew hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von Glew unterstützt?

Glew unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Glew an?

Glew hat folgende Preismodelle:

Abonnement

F. Unterstützt Glew mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Glew unterstützt

F. Mit welchen anderen Applikationen integriert Glew?

Glew kann in folgende Anwendungen integriert werden:

BigCommerce, Emma, Engagement Cloud, Mailchimp, Marketo Engage, Pardot, Peoplevox, Shopify, Twitter, Xero

F. Welche Varianten der Kundenbetreuung bietet Glew an?

Glew bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support