--- description: Ausführliche Erfahrungsberichte zu Canny mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Canny mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.de/software/108461/canny Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/108461/canny?page=2) > Mit Canny können die Produktteams Nutzerfeedback und Funktionsanfragen erfassen und organisieren, um die Bedürfnisse der Kunden besser zu verstehen und die Produkt-Roadmap zu priorisieren. > > Bewertung: **4.6/5** von 75 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 75 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Canny - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - CRM - Chat / Messaging - Discussions/Forums - Einmalige Anmeldung - Etikettierung - Feedback-Management - Ideation - Ideen-Rangliste - Ideenmanagement - Innovation Management - Kommentare / Notizen - Kundensegmentierung - Kundenspezifisches Branding - Material-Rechnung - Multichannel-Datenerfassung - Priorisierung - Produkt-Lebenszyklus-Management - Produkt-Roadmaps ## Integrationen (15 insgesamt) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Review Management Software](https://www.getapp.de/directory/575/feedback-and-reviews-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.getapp.de/directory/575/feedback-and-reviews-management/software) - [Ideenmanagement Software](https://www.getapp.de/directory/588/idea-management/software) - [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software) - [Projektmanagement Tools für gemeinnützige Organisationen](https://www.getapp.de/directory/2875/project-management-software-for-nonprofits/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) ## Alternativen 1. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1749 reviews) 2. [Zoho CRM](https://www.getapp.de/software/9908/zoho-crm) — 4.3/5 (6959 reviews) 3. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3397 reviews) 4. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1708 reviews) 5. [Intercom](https://www.getapp.de/software/91379/intercom) — 4.5/5 (1130 reviews) ## Nutzerbewertungen ### "Our Canny board is not just our product roadmap, it's our guiding compass." — 5.0/5 > **Katherine** | *15. Mai 2020* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly. With Canny, product building is no longer just a one-sided internal practice. It's become a collective effort that involves both the product maker as well as the users. By making our product map public, it allows us to engage and interact with our users transparently. It shows that we care about what our users want. And that helps build customer loyalty. I also love the team behind Canny. They are always very responsive. Canny's founders are incredibly dedicated in building a product that makes tangible, positive impact for businesses. > > **Nachteile**: Nothing that I can think of for now. I look forward to seeing more great features shipped by the Canny team\! > > Before using Canny, we manually collected and organized customer feedback in a spreadsheet which was time-consuming and laborious. Canny completely changed the game for us. It has automated the process of feedback collection which saved us a great deal of time and effort. Our Canny board is not just our product roadmap, but it's our company's guiding compass. As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards. ----- ### "Good product\!" — 4.0/5 > **Bekki** | *16. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that > > **Nachteile**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3. Februar 2020* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: UI seems nice, shame about the rest (see the cons section) > > **Nachteile**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Canny makes it easy" — 5.0/5 > **Verifizierter Rezensent** | *20. Dezember 2025* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It makes it really easy to listen to customer feedback and requests without having all the noise of email. > > **Nachteile**: I wish there were more integration options and AI capabilities to summarize the most requested features. > > Pretty happy with Canny on every company I've worked on. Skipping emails + customer interviews is a huge plus for productivity. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6. Juni 2025* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Nachteile**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/108461/canny?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/108461/canny) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten