Launch27
Online-Buchungssystem für Dienstleister und ihre Kunden
4,7 /5 (202 Bewertungen) Eine Bewertung schreibenLaunch27 Übersicht
Was ist Launch27?
Launch27 ist ein schlankes und dennoch leistungsfähiges Online-Buchungssystem, mit dem potenzielle Kunden deine Hauswirtschaftsdienste von deiner Website aus buchen können. Das gesamte Buchungsmodul lässt sich an deine bestehende Hauswirtschafts-Website anpassen und in nur wenigen Sekunden integrieren, wodurch Kunden von Anfang bis Ende ein nahtloses Einkaufserlebnis geboten wird. Launch27 verfügt auch über einen integrierten Kalender, mit dem du anstehende Jobs und Termine anzeigen kannst. Die integrierten Analysefunktionen bieten die Feinabstimmung deiner Reinigungsdienste mit zahlreichen Add-Ons für herausragende Konversionsraten.
– Installation auf jeder Webseite in Sekundenschnelle.
– Individuelle Anpassung der Farben, Schriftarten, Layouts, Preise und mehr.
– Individuelle Preisstaffelung für verschiedene geografische Bereiche.
– Automatische Synchronisation mit dem Kalender.
– Sicherer Online-Zahlungseingang.
– Für Einzel- oder wiederkehrende Buchungen.
– Leistungsstarke Analysen zur Online-Fortschrittsverfolgung.
Warum andere Reinigungsunternehmen von Launch27 überzeugt sind: Im Handumdrehen entfällt die Notwendigkeit, Angebote persönlich oder über das Telefon abzugeben. Es ist auch ein einfacher, nutzerfreundlicher Prozess für deine Kunden, sodass deine Konversionsraten weiter steigen und du deine Tage freier gestalten kannst. Das bedeutet, dass dir mehr Zeit für die Reinigung von Unterkünften/Unternehmen und für den Ausbau deines Unternehmens zur Verfügung steht und gleichzeitig ein gutes Einkommen erzielst.
Es freut dich sicher auch zu wissen, dass Launch27 sehr genau auf unsere fantastischen Benutzer hört und wir auf der Grundlage deines Feedbacks ständig Aktualisierungen vornehmen. Das Unternehmen ist zu 100 % den Kunden verpflichtet und das Team ist stolz darauf, ein zuverlässiger Partner für dein Unternehmen zu sein. Das bedeutet, dass immer jemand da ist, um dir zu helfen.
Launch27 Übersicht
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Launch27 Funktionen
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Launch27 Bewertungen
Launch27 Bewertungen
From where I'm sitting, no other software offers what L27 does for the same price.
I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades.
Might be better for another industry
Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro.
From love to hate
I am writing here as, sitting in our office for more than 1h30 with 3 colleagues, we have nothing to do but stare at a blank screen.
Launch27 has been offline since 730 PM yesterday. Before that, 4 other times L27 was offline at the start of the working day for at least 30 minutes, with some kind of maintenance.
Friday the 18th of September, we had almost 4 hours of downtime in the middle of the afternoon.
This adds up to the fact that we cannot do our accounting anymore because of the recent .csv export changes, and that our booking form (when it will be up, lol) will have some uneditable text in english (we operate in a french speaking country).
We are really desperate and losing time and energy with support making us feel like all this effort is worth much more than the monthly price of the tool.
Launch 27 takes many functions from many platforms and combines them into one.
Time savings, efficiency, having everything in a central location but also cloud based so I can access anywhere. I am able to automate so many tasks, which makes it so that I can spend more time working on growth, or just having more free time in general.
All-in-One! Seamless Execution
Launch27 continues to help us grow at a rapid pace all while providing an exceptional customer experience! I highly recommend!
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From where I'm sitting, no other software offers what L27 does for the same price.
Vorteile
There isn't one or even a set of features that I would say I like best about L27.
L27 has allowed me to grow a business of this sort in a much shorter time than would have been possible otherwise because of nearly all the features that are included.
Despite its shortcomings, no other software available is going to allow you to do what you can with L27 at this price point.
If i had to pick a few, the payment system is fantastic. Automatic holds and charges for customer cards is very convenient.
The email notifications work very well to give customers plenty of warning about their upcoming booking and to let them know automatically if there's an issue with their payment method.
The metric screen is decent. I'm glad it has that, though I think there are a few ways it could be improved.
Nachteile
1. L27 is geared more toward service businesses that operate using independent contractors. We use employees so there are certain features that would be nice to have.
2. Inability to add customer reviews/feedback manually. It has to be done with the emailed customer surveys that come with L27 which isn't great.
3. The scheduling screens have improved but are still very difficult to use when you exceed about 10 bookings per day. Scheduling at this point is going to be difficult, regardless. I do think there are certain tools that would help.
Might be better for another industry
Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro.
Vorteile
I liked the support, the story of the founder, the concept and idea for the software. I tried this concurrently with housecall pro.
Nachteile
The setup is incredibly complicated. Even though there is great support it’s much like computer programming.
From love to hate
I am writing here as, sitting in our office for more than 1h30 with 3 colleagues, we have nothing to do but stare at a blank screen.
Launch27 has been offline since 730 PM yesterday. Before that, 4 other times L27 was offline at the start of the working day for at least 30 minutes, with some kind of maintenance.
Friday the 18th of September, we had almost 4 hours of downtime in the middle of the afternoon.
This adds up to the fact that we cannot do our accounting anymore because of the recent .csv export changes, and that our booking form (when it will be up, lol) will have some uneditable text in english (we operate in a french speaking country).
We are really desperate and losing time and energy with support making us feel like all this effort is worth much more than the monthly price of the tool.
Vorteile
Initial willingness of team to accept feedback and improve software
Nachteile
Terrible SLA, unhelpful customer support, development going the wrong direction

Launch 27 takes many functions from many platforms and combines them into one.
Time savings, efficiency, having everything in a central location but also cloud based so I can access anywhere. I am able to automate so many tasks, which makes it so that I can spend more time working on growth, or just having more free time in general.
Vorteile
The thing I like the most is that this software is meant for specific industries, so it has the built-in functions tailored for those industries. And, if the software is missing something and the community requests it, then there is a clear "feature request" process that the company follows.
When using the Launch 27 platform, I can imagine how many other spreadsheets and tools I would need to tie together to make business operations flow the same if I were to not be using Launch 27. It would be a lot. Launch 27 has the CRM, payment processor, scheduling, booking, etc. all in one platform which really helps save a lot of time. It also helps with the training and transition of new managers who may be using the platform as well. Although learning the ins and outs of Launch 27 to it's fullest extent can definitely take a long time and there is a lot of trial and error, I am confident that it takes less time than it would to learn the sum of a bunch of separate platforms.
Nachteile
Broadly speaking, this is how I would describe what I like the least. From the top level, many companies do run their operations generally in a similar fashion. However, once you get down to more specifics, a lot of businesses run things differently. When building functions, Launch 27 has to choose which route to go, what to focus more on, what features to implement first, etc. So, sometimes the functions that would work best for my business may not come soon because the functions of other businesses are in higher demand. I would absolutely love to have Launch 27 be the one and only platform I use to manage all of the daily operations, and I do use it for 90%+ of operations, but there are still some area's where I have to resort to google docs and 3rd party apps to handle certain features. And note: the features I am talking about are related directly to things that Launch 27 could have implemented into the system (I'm not talking about things like advertising or email campaigns, etc.). For example, I do still calculate payroll on excel sheets because Launch27 does not calculate pay amounts in the same way and level of detail that we have set up as a company. The hourly and percentage functions are limited, and they don't have the ability to split pay between two people when they are both on percentage pay and cleaning the same home. For that reason alone, I run payroll on a spreadsheet.
Lastly, employees always seem to have problems with the app.*hit text limit*
All-in-One! Seamless Execution
Launch27 continues to help us grow at a rapid pace all while providing an exceptional customer experience! I highly recommend!
Vorteile
Online booking features are second to none! Online payments and automated emails/texts really make for an impressive efficient process! L27 delivers a self-serve model where the customer is in control! Our customers enjoy ease of use, booking online, rescheduling or cancelling, if necessary. They also love using the email feedback loop! We love it, too!
Nachteile
All customer support is handled through web chat and email. Occasionally, someone will call you if you are dealing with a difficult issue.
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Launch27 Preis
Launch27 Preis
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Launch27 Funktionen
Launch27 Funktionen
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Kategorien
Kategorien
Launch27 Häufig gestellte Fragen
Launch27 Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Launch27.
F. Welche Preispläne bietet Launch27 an?
Launch27 bietet folgende Kostenpläne an:
Beginnt ab: 59,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Launch27?
Wir haben keine Informationen über die Funktionen von Launch27
F. Wer sind die typischen Nutzer von Launch27?
Launch27 hat die folgenden typischen Kunden:
Kleine Unternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von Launch27 unterstützt?
Launch27 unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Launch27 mobile Geräte?
Launch27 unterstützt die folgenden Geräte:
Android, iPhone
F. Mit welchen anderen Applikationen integriert Launch27?
Launch27 kann in folgende Anwendungen integriert werden:
Google Analytics, Google Calendar, Quality Driven Software, QuickBooks Online Advanced, Retently, Stripe, Twilio, Zapier
F. Welche Varianten der Kundenbetreuung bietet Launch27 an?
Launch27 bietet folgende Optionen für Kundensupport:
Telefon-Support, Online-Support, Häufig gestellte Fragen, Wissensdatenbank
I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades.