HoneyBook

Kundenmanagement für Freiberufler und KMU

4,8 /5 (308 Bewertungen) Eine Bewertung schreiben

HoneyBook Übersicht

Was ist HoneyBook?

HoneyBook ist eine cloudbasierte CRM-Lösung für kleine Unternehmen und Freiberufler, die Nutzern bei der Verwaltung von Geschäftsprozessen von der Beratung bis zur Abrechnung hilft. Die Plattform ermöglicht es Nutzern, Projekte zu verwalten, Kunden zu buchen, Rechnungen zu versenden, Online-Verträge zu unterzeichnen und Zahlungen zu verwalten.

HoneyBook bietet Aufgabenmanagementfunktionen, mit denen Nutzer verschiedene Phasen eines Projekts anzeigen und verfolgen können. Nutzer können ihre Rechnungen, Verträge und andere Dokumente an einem Ort speichern. Sie können auch mit automatisierten Terminanforderungen und Follow-ups über nutzerdefinierte Vorlagen und Benachrichtigungen auf Kunden reagieren.

Um den Nutzern den Überblick über ihre Arbeitslast zu ermöglichen, können mit HoneyBook Aufgabenerinnerungen erstellt werden, und automatisierte Zahlungserinnerungen können basierend auf Projektzahlungsfristen gesendet werden. HoneyBook ermöglicht sichere Online-Zahlungen innerhalb des Systems und Verträge können digital unterzeichnet werden. Die Lösung bietet Nutzern außerdem die erforderlichen Tools, um Reservierungen, Zahlungspläne und Leads automatisch zu verfolgen. HoneyBook kann in Tools von Drittanbietern wie Calendly, QuickBooks, Zapier, Google Kalender, Gmail und mehr integriert werden, um nahtlose Workflows und Datensynchronisation zu erstellen.

HoneyBook Übersicht

Kosten

Beginnt ab
40,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

HoneyBook Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada
Unterstützte Sprachen
Englisch

Medien

Videos zu HoneyBook Videos zu HoneyBook HoneyBook Screenshot: HoneyBook Screenshot: HoneyBook Screenshot: HoneyBook Screenshot: HoneyBook Screenshot: HoneyBook Screenshot: HoneyBook Screenshot:

HoneyBook Bewertungen

HoneyBook Bewertungen

Gesamtbewertung
4,8
/
5
Ausgezeichnet
275

Sehr gut
25

Durchschnitt
5

Gering
0

Schlecht
3

Preis-Leistungs-Verhältnis
4,7
Funktionen
4,6
Bedienkomfort
4,7
Kundenbetreuung
4,8
97% haben diese Anwendung empfohlen
Christina S.

The Best Client Management Resource-- goes beyond normal software

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.


Mit Google übersetzen
Alyssa P.

Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook!

Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.


Mit Google übersetzen
Paige E.

Not User Friendly - Difficult Learning Curve


Mit Google übersetzen
Janelle M.

Organize My Squirrel Brain


Mit Google übersetzen
Sarah G.

Definitely a game changer!


Mit Google übersetzen
Christina S.
Branche: Rechtsberatung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

The Best Client Management Resource-- goes beyond normal software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.9.2019
Quelle der Bewertung: Capterra

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Vorteile

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Nachteile

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Übersetzen auf: Deutsch

Antwort von HoneyBook

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Alyssa P.
Branche: Design
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Täglich für 1-5 Monate genutzt
Bewertet am 1.9.2020
Quelle der Bewertung: Capterra

Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook!

Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.

Vorteile

Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.

Nachteile

The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook.

Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too.

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM.

Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Paige E.
Branche: Fotografie
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Not User Friendly - Difficult Learning Curve

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 7.6.2018
Quelle der Bewertung: Capterra

Vorteile

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Nachteile

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Janelle M.
Branche: Verbraucherdienste
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Organize My Squirrel Brain

Täglich für 6-12 Monate genutzt
Bewertet am 9.8.2020
Quelle der Bewertung: Capterra

Vorteile

Everyone kept telling me, "Honeybook is great, but there's a learning curve." So I was a little intimidated. They were wrong, I could jump in face first and start using it exclusively immediately. Even in the middle of a terrible time for my little business, I will pull all the strings I can find to be able to afford Honeybook. It's easy for me, easy for my clients and keeps me focused. It saves me time and energy and thats the most important thing!

Nachteile

The only thing I'm having issues with right now is making a brochure. It probably user error, but I wish it there more extensive editing capabilities within the brochure making operation. I will play around with it some more though.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Sarah G.
Branche: Fotografie
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Definitely a game changer!

Täglich für 1-5 Monate genutzt
Bewertet am 1.10.2020
Quelle der Bewertung: Capterra

Vorteile

I love how organized I feel using this product - I can see at a glance where I am in the process with all of my clients and it is amazing to pull up all the correspondence with each client in one place. It has made a world of difference and I am beyond happy with it!

Nachteile

The thing I like least is the limitation when building templates for contracts, proposals, questionnaires, etc. - I am in the business of photography and delivering beautiful images is what sets my soul on fire! I wish I could add some of my images into some of my documents and have full control over the size and their location in the document. The way it is set up right now is a square crop on any image which can only be left, center, and right page. Dubsado has the leg up on Honeybook in that regard but otherwise I am totally happy with Honeybook.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
9,5/10
Basierend auf 308 Benutzerbewertungen
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HoneyBook Preis

HoneyBook Preis

Beginnt ab
40,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,7/5
Basierend auf 308 Benutzerbewertungen
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HoneyBook Funktionen

HoneyBook Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Compliance Management
Daten-Import / -Export
Echtzeit-Daten
Elektronische Zahlungen
Finanzanalyse
Integration in die Buchhaltung
Integration von Dritten
Kostenverfolgung
Mehrere Währungen
Rechnungsführung
Rechnungsmanagement
Rechnungsverarbeitung
Workflow-Management
Funktionen
4,6/5
Basierend auf 308 Benutzerbewertungen
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Kategorien

HoneyBook Häufig gestellte Fragen

HoneyBook Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über HoneyBook.

F. Welche Preispläne bietet HoneyBook an?

HoneyBook bietet folgende Kostenpläne an:

Beginnt ab: 40,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von HoneyBook?

Wir haben keine Informationen über die Funktionen von HoneyBook

F. Wer sind die typischen Nutzer von HoneyBook?

HoneyBook hat die folgenden typischen Kunden:

Kleine Unternehmen, Freie Mitarbeiter

F: Welche Sprachen werden von HoneyBook unterstützt?

HoneyBook unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet HoneyBook an?

HoneyBook hat folgende Preismodelle:

Abonnement

F. Unterstützt HoneyBook mobile Geräte?

HoneyBook unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert HoneyBook?

HoneyBook kann in folgende Anwendungen integriert werden:

ActiveCampaign, Basecamp, Emma, FreshBooks, Mailchimp, Shopify, Wave, Wordpress, Wrike, Xero

F. Welche Varianten der Kundenbetreuung bietet HoneyBook an?

HoneyBook bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support, Wissensdatenbank, Video-Anleitungen