HoneyBook

HoneyBook

Client management for freelancers & SMBs

4.8/5 (237 Bewertungen)

HoneyBook Übersicht

Was ist HoneyBook?

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.

HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.

To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.

HoneyBook Übersicht

Preis

Beginnt ab
40,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

$40/month when paid monthly, or $34/month or $400/year when billed annually.


HoneyBook Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Kanada, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

HoneyBook Screenshot:
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HoneyBook Bewertungen

HoneyBook Bewertungen

Gesamtbewertung
4.8
/
5
Ausgezeichnet
208

Sehr gut
21

Durchschnitt
5

Gering
0

Schlecht
3

Preis-Leistungs-Verhältnis
4.7
Funktionen
4.6
Bedienkomfort
4.7
Kundenbetreuung
4.8
97% haben diese Anwendung empfohlen
Christina S.

The Best Client Management Resource-- goes beyond normal software

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.


Mit Google übersetzen
Penny L.

Best choice I made for my business yet

Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!


Mit Google übersetzen
Shelbye G.

The easiest way to get paid fast!

My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!


Mit Google übersetzen
Paige E.

Not User Friendly - Difficult Learning Curve


Mit Google übersetzen
Jennie H.

Honeybook Is Amazing!

I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me.


Mit Google übersetzen
Christina S.
Branche: Rechtsberatung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

The Best Client Management Resource-- goes beyond normal software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.9.2019
Quelle der Bewertung: Capterra

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Vorteile

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Nachteile

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Übersetzen nach: Deutsch

Antwort von HoneyBook

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Penny L.
Branche: Kunst & Handwerk
Untern. Größe: Selbstständig
Übersetzen nach: Deutsch

Best choice I made for my business yet

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.2.2020
Quelle der Bewertung: Capterra

Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!

Vorteile

Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Nachteile

I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Shelbye G.
Branche: Unterhaltung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

The easiest way to get paid fast!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.1.2020
Quelle der Bewertung: Capterra

My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!

Vorteile

1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Nachteile

1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Paige E.
Branche: Fotografie
Übersetzen nach: Deutsch

Not User Friendly - Difficult Learning Curve

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 7.6.2018
Quelle der Bewertung: Capterra

Vorteile

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Nachteile

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jennie H.
Branche: Unterhaltung
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Honeybook Is Amazing!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 30.12.2019
Quelle der Bewertung: Capterra

I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me.

Vorteile

That everything is at my fingertips no matter where I am. I also like that I can track a clients contract, contact info, entire email exchange, invoicing at once. I like the reports and data that I can access easily. I like the ease of seeing the pipeline and where I'm at with my bookings. I like the daily reminders to follow up on my clients.

Nachteile

I would like the ability to look up a clients files by date - the calendar only shows bookings that have a retainer paid. I'd like to search by date and find prospectives. I'd like to search by category - for instance school dances versus weddings versus company parties. And, I'd like to see reports of how many of each type of gig we do each year.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9.5/10
Basierend auf 237 Benutzerbewertungen
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HoneyBook Preis

HoneyBook Preis

Beginnt ab
40,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

$40/month when paid monthly, or $34/month or $400/year when billed annually.

$40/month when paid monthly, or $34/month or $400/year when billed annually.

Preis-Leistungs-Verhältnis
4.7/5
Basierend auf 237 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

HoneyBook Funktionen

HoneyBook Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Compliance Management
Daten-Import / -Export
Echtzeit-Berichterstattung
Echtzeit-Daten
Elektronische Zahlungen
Integration in die Buchhaltung
Integration von Dritten
Kostenverfolgung
Mehrere Währungen
Rechnungsführung
Rechnungsmanagement
Rechnungsverarbeitung
Workflow-Management
Funktionen
4.6/5
Basierend auf 237 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für HoneyBook

Zusätzliche Informationen für HoneyBook

Schlüssel-Features von HoneyBook

  • Invoicing
  • Online Payments
  • Payment Processing

Vorteile

• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.

HoneyBook Häufig gestellte Fragen

HoneyBook Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über HoneyBook.

F. Welche Preispläne bietet HoneyBook an?

HoneyBook bietet folgende Kostenpläne an:

Beginnt ab: 40,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

$40/month when paid monthly, or $34/month or $400/year when billed annually.

F. Was sind die Hauptfunktionen von HoneyBook?

HoneyBook bietet die folgenden Funktionen:

  • Invoicing
  • Online Payments
  • Payment Processing

F. Wer sind die typischen Nutzer von HoneyBook?

HoneyBook hat die folgenden typischen Kunden:

Freie Mitarbeiter, Kleine Unternehmen

F: Welche Sprachen werden von HoneyBook unterstützt?

HoneyBook unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet HoneyBook an?

HoneyBook hat folgende Preismodelle:

Abonnement

F. Unterstützt HoneyBook mobile Geräte?

HoneyBook unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert HoneyBook?

HoneyBook kann in folgende Anwendungen integriert werden:

ActiveCampaign, Basecamp, Emma, FreshBooks, Mailchimp, Shopify, Wave, Wordpress, Wrike, Xero

F. Welche Varianten der Kundenbetreuung bietet HoneyBook an?

HoneyBook bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen