Über Lemax

Lemax (früher iTravel Software) ist eine fortschrittliche cloudbasierte Software, die Reiseunternehmen dabei unterstützt, ihre Geschäftsprozesse zu automatisieren und den Umsatz zu steigern. Das System deckt den gesamten Geschäftsprozess ab und umfasst Funktionen zur Verwaltung von Unterkünften, Reservierungen, Finanzen, Online-Buchungen, Reiseorganisationen, Dokumentenerstellung und mehr.

Lemax unterstützt die Eingabe und Erstellung verschiedener Tourismusprodukte wie Hotels, Flüge, Apartments, Villen, Touren usw. Alle Produkte können durch die Attribute und Fotos, Preislisten, Grund- und Zusatzleistungen sowie Rabatte und verfügbare Kapazitäten beschrieben oder dargestellt werden.

Produkte können online veröffentlicht werden, sodass Besucher eine geeignete Unterkunft oder eine Tour finden und buchen können. Gäste können jedoch direkt online reservieren und mit Kreditkarte bezahlen. Lemax ermöglicht es Benutzern, verschiedene Berichte (Einkommen, Preisunterschied, Anzahl der Reservierungen, Anzahl der Gäste) auf täglicher, wöchentlicher, monatlicher oder jährlicher Basis zu erstellen und zu überprüfen und einen echten Einblick in das Geschäft zu erhalten.

Geräte

Unternehmensgröße

K M G

Märkte

Vereinigte Arabische Emirate, Australien, Deutschland, Spanien, Frankreich, Vereinigtes Königreich, Vereinigte Staaten

Unterstützte Sprachen

Englisch

Bilder

Easily create and manage your travel products. Use travel components to create complex travel packages or groups, book flight tickets directly and use 3rd party supplier to book accommodation, transfers and activities.
Online booking - allow your passengers or travel agents to find for all your products on your B2B or B2C website.
Win more sales with quick responses and beautiful itineraries. Our powerful engine helps you save your time by fast quoting and invoicing of your customers.
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Videos zu Lemax
Lemax Screenshot: Easily create and manage your travel products. Use travel components to create complex travel packages or groups, book flight tickets directly and use 3rd party supplier to book accommodation, transfers and activities. Lemax Screenshot: Online booking - allow your passengers or travel agents to find for all your products on your B2B or B2C website. Lemax Screenshot: Lemax Screenshot: Win more sales with quick responses and beautiful itineraries. Our powerful engine helps you save your time by fast quoting and invoicing of your customers.

Funktionen

Gesamtzahl der Funktionen von Lemax: 27

  • API
  • Angebote / Schätzungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Drittpartei-Buchung
  • Dynamische Inhalte
  • GDS-/OTA-Integration
  • Gruppenreservierungen
  • Kundenbetreuung
  • Kundenmanagement
  • Lieferanten-Management
  • Lieferanten-Management
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Raten-Management
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Sales-Pipeline-Management
  • Webseitenintegration
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem

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Nutzerbewertungen

Gesamtbewertung

4,3 /5
(14)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,1/5
Bedienkomfort
4,1/5
Kundenbetreuung
4,5/5

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5 von 14 Bewertungen angezeigt
Robert A.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Web-Based Operation System for DMC

Bewertet am 8.12.2020

Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Vorteile

The ease of onboarding and integration with maximum support was very helpful to kick-start rapidly. Setting up Special Offers is practical. Available triggers make the system fully automated.

Nachteile

We are bracing up for a fully mobile optimised front-end.

Antwort von Lemax

Thank you Robert for the review! We enjoy very much working with you and we're happy to see Lemax has helped you grow!

Hannah-jane E.
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Untern. Größe: 51-200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

We have a booking system that we can trust again.

Bewertet am 13.1.2021

From the start it genuinely felt as if we were working with Lemax as partners and striving for the...

From the start it genuinely felt as if we were working with Lemax as partners and striving for the same goal. We were able to be open and honest so much so that it often felt as if we were working for the same company. This partnership and the genuine trust enabled us to implement Lemax within six months of signing contracts and has continued strongly and effectively since our go-live.

Vorteile

The modular structure of Lemax meant that we were able to start 'simple' and implement the key things that we needed to get the system up and running but with the confidence that we would be able to build on this foundation and add more features and functionality in line with our project plan.

There is a strong element of flexibility and user-customisation within Lemax which was key for us, there are things that we can change and manage in-house without having to request changes from Lemax support. For example, Custom Fields, Service Types, Agent Commission, User Views. Little did we know how vital this would be in using Lemax to manage the COVID-19 crisis effectively in the system without relying on multiple spreadsheets and list.

Nachteile

The main area for improvement in Lemax from my perspective is the reporting functionality. You can get all of the information out of the system but this is not always quick or simple and a lot of extra work is required to effectively extract, combine, calculate and present the information that we need.

Postak S.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Lost my investment on this software. Don't recommend.

Bewertet am 13.3.2019

Because of the complexity, I discontinued the use of the software and later it was deactivated by...

Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.

Vorteile

Tour cost calculation for various group sizes.

Nachteile

The itinerary builder is the worst. Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization. The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.

Chris A.
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

iTravel Review

Bewertet am 14.7.2014

I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own...

I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own company, so I knew what was needed to start a successful travel agency. I knew how to do sales & marketing, website and the operations ' the only question was if I could find a system to help me with our data entry and custom made itineraries. I found iTravel online within the first two weeks of starting the business and without doubt this has been the most integral part of the process. Anyone can build a website and we have lots of experience in the Sales & Operations side of a travel agency, but iTravel and the ability to custom build our itineraries was the most crucial part of putting this all together. It isn't perfect, but it's pretty close and we are very happy with it.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing. It is incredible how much we are able to customize someone else's system to our specific needs.
IMPLEMENTATION: The information provided and the personal training sessions were immensely helpful as we got started. As mentioned before, the more we played in the system the more we wanted to customize things and Lemax was always willing to do it.
USABILITY: The iTravel system isn't perfect, but it's pretty darn close. Overall it has been very easy to add rates, build customized itineraries and run reports in the system. We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver. It would be useful to find a way to integrate it with Quickbooks. I think that could be a huge opportunity for iTravel and the clients (including us) would love it. The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.
SUPPORT: The ability to customize the system to our needs has been incredible. It's always scary to work with an online company you've never met and that is so far away, but we are so glad we found them. In any business customer service is the most important part of the job, and great customer service can be hard to find in any culture and any country. We've had constant questions and requests and the service we've received from Lemax has been nothing but outstanding.

Andy S.
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Lemax - Travel Agency Software

Bewertet am 7.12.2020

Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time...

Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time zones are not ideal, but we found their service and support excellent, particularly in the implementation and training phase.

Vorteile

Comprehensive tool covering all aspects of our tour operations. Great reporting features, user friendly functionality.

Nachteile

Lemax software Licensing model is a barrier to entry for smaller business wanting to get started and perhaps a subscription model maybe more acceptable. Easy Integration of leading CRM systems would be an excellent advancement. I believe this is coming

Antwort von Lemax

Thank you Andy for the review! It's a pleasure to work with you and the whole No. 8 team!

5 von 14 Bewertungen angezeigt Alle Bewertungen

Lemax Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Lemax.

Lemax bietet folgende Kostenpläne an:

  • Beginnt ab:
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

Wir haben keine Informationen über die Funktionen von Lemax

Lemax hat die folgenden typischen Kunden:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Lemax unterstützt die folgenden Sprachen:

Englisch

Lemax unterstützt die folgenden Geräte:

Lemax kann in folgende Anwendungen integriert werden:

Galileo, OnPay Solutions, PayPal, Stripe, WordPress, Worldpay

Lemax bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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