Booqable

This program is easy to set-up. I'm guessing that training my staff will be very simple also. The ability to have different pricing structure is great, tags make it simple to search for products, and customer tags will allow us to assign discounts and track when those discounts expire. Overall this product fits nearly all of our needs.

The service from the Booqable team has been amazing. The team is open to hearing our needs, and made it clear that they have additional features in the works!

The price of Booqable is great. It does a lot, but doesn't cost a lot.

Things that could be improved:
Additional payment gateways. We prefer Authorize.net... when working at an institution, it's a pain to get additional payment gateways approved.

Adding packages. Many rental places use packages to provide deals... this feature will hopefully be coming soon.

A way for customers to self identify they type of customer they are would be nice. We provide pricing based on a customers classification. We are working to educate our customers of the pricing... this has to be done on our rental home screen.

One more improvement would be a store with some customization. I plan to host our rentals on a separate page, however, it would be nice to direct them to the Booqable store instead.

It's a very user-friendly software, pretty simple to use on a day-to-day basis for "basic" users. Inputting rental orders, and keeping track of the products and what has been picked up or returned is developed in a really clear way.

A feature that would be useful for our busines would be if it had or at least it could be integrated with a POS system for in-store customers so we wouldn't need to take their cards and input their details, and could link it to a card reader instead.

The inventory management is the most critical component in my mind. While managing multiple rental products, I would have been unable to track each order easily, and manage knowing availability for each item based on what each client was interested in, given that this is a side business and was sometimes managing up to 10 clients per week during the summer. The orders are easy to create, the views and the sorting making it easy to find upcoming jobs to stay prepared for what’s to come, and I could confidently tell new clients what was available on their desired date!

There are a few bugs in the software that resolve themselves when the page is refreshed. Not inhibiting my ability to accomplish desired tasks