ChannelGrabber

ChannelGrabber
Über ChannelGrabber
ChannelGrabber vereinfacht den Online-Verkauf für kleine und mittlere Online-Händler, indem es ihnen einen zentralen Ort zur Verfügung stellt, um ihren Bestand, Lagerbestände, Bestellungen und Versand für eBay, Amazon und Webshops zu verwalten. ChannelGrabber bietet einen einheitlichen Login-Punkt, über den Verkäufer Lagerbestände und Verkäufe über mehrere Kanäle verwalten können.
Die Plattform verknüpft und synchronisiert das Inventar über die Kanäle hinweg und ermöglicht es Einzelhändlern, die gleichen Produkte über Amazon, eBay und ihren Online-Shop zu bewerben, ohne jemals mehr zu verkaufen als vorhanden ist. Echtzeit-Bestands- und Lagerbestands-Updates stellen sicher, dass beim Verkauf eines Produkts die Lagerbestände über alle Kanäle hinweg aktualisiert werden.
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Nutzerbewertungen
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- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
A fantastic way of managing your stock on your Webstore, Amazon and Ebay. I would highly...
Bewertet am 2.8.2018
Vorteile
Channel Grabber is very easy to use and the initial set up is very easy to manage.
Support can take a while if not urgent BUT if an emergency the support team deal with the issue very promptly.
Excellent traffic light system for products that lets you know where your items are listed (or not).
The layout of the software is simple but effective.
The filter system on the orders page is excellent and makes it very easy to see what you have sold and on which channel.
Also on the product page you can easily see what items have errors or are active which is VERY handy.
All in all an affordable e-commerce solution with easy functionality for companies of all sizes .
Nachteile
Can take a while to load certain pages. Also you are limited to Amazon and Ebay marketplaces and on the CLASSIC Channel Grabber there is no API access to integrate directly to your system (although i hear this is in the pipeline)
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Channel Grabber has streamlined all my channels, creating less work and improving productivity.
Bewertet am 10.8.2017
Vorteile
I find it very easy to use and far less cluttered in comparison to other software available.
I open Channel Grabber in the morning, click new orders, highlight them and press print, need it be any simpler, I think not.
Customised invoicing that enables you to tailor your requirements to the customer.
Very effective order information layout from each purchase, and now orders are grouped together for buyers purchasing multiple items, this is great!
Most off all the customer service is impeccable, never have I been kept waiting longer than a minute or so, I think the strength and popularity of Channel Grabber has been achieved through simple software and fantastic customer service, something other e commerce platforms can not offer.
Nachteile
Postage such as next day or premium payment for speedy delivery is not integrated as well as it should be.
Example: the only way you know a buyer has paid for next day delivery is from the amount on the invoice, a marker for this on a order or on the automatic generated invoice would be much better.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Was good but lost features and charging to leave for none functional product
Bewertet am 1.11.2022
We have been a CG customer for several years. Recently they announced they were discontinuing the...
We have been a CG customer for several years. Recently they announced they were discontinuing the CG classic. This involved stopping all stock management with Amazon. We were requested to go onto their new system - after many many weeks of requesting a demo they finally showed us. The new software does not have a listing feature - the main draw to CG years ago. They also require a £500 porting / move over service - and after 1 year the price is £65 over the classic. We have since moved to Selro - it has all the features we signed up for originally with CG. Now Channelgrabber are chasing us to pay for an extra months cancellation notice - even though it is CG who have discontinued all support for the software we were using, along with removing the stock management for Amazon (75% of our sales). Also the software does not load for circa 1minute. Very disappointing - am certainly a way to ruin your existing customer base. The sales rep [SENSITIVE CONTENT]
also got annoyed with us when we expressed concern over the lack of the original listing feature - especially when we said we were looking elsewhere
Vorteile
Originally stock listing and inventory management
Nachteile
Forced to move to their new system with reduced functionality - increased cost
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A great value simple to use piece of software, that comes with 5 star support
Bewertet am 8.8.2017
stock mangament, and easy label printing
stock mangament, and easy label printing
Vorteile
It manages my stock between selling channels with very little problems, the support service it great to, and best of all its good value compared with its competitors
Nachteile
I dont really have much bad to say, when a problem does arise its quickly fixed, the guys at support are helpful and friendly, my only slight recomendation to improve is the speed which it sincs at, if you have a good selling product you may sell it on amazon and ebay at the same time causing a oversell, the speed is good but can take around 10 minutes to sync, if they could get that almost instant it would be perfect.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Simple and time saving!
Bewertet am 10.8.2017
Vorteile
Simple to setup. I've had a little experience with this sort of software before, but anyone could do it with a bit of research and manual reading. CG have good user guide pages which should help you through any questions. If you don't find the answers you need there's always help chat and they'll speak to you on the phone if you need. All my advisors have been most helpful - they have always come back to quickly and efficiently. Now the system is all up and running it really saves time as you can see orders, shipping, messages, and stock levels in one place. We use DPD local for our shipping and CG works really well for label printing and tracking of our orders. Good job guys!
Nachteile
CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future. I've been told they will be adding all the features i would like in the future. These being - creating products within CG, SKU/product linking across sales channels, and a reporting page for sales performance, low stock etc. That said, the current features and the entry level costs for using this software are very, very reasonable, so i'm happy to recommend it. I'm looking forward to seeing how this involves.
ChannelGrabber Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über ChannelGrabber.F. Welche Preispläne bietet ChannelGrabber an?
ChannelGrabber bietet folgende Kostenpläne an:
- Ab: 150,00 £/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von ChannelGrabber?
ChannelGrabber hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von ChannelGrabber unterstützt?
ChannelGrabber unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt ChannelGrabber mobile Geräte?
ChannelGrabber unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert ChannelGrabber?
ChannelGrabber kann in folgende Anwendungen integriert werden:
Adobe Commerce, BigCommerce, OpenCart, PrestaShop, QuickBooks Online, QuickBooks Online Advanced, Shopify, Volusion, WooCommerce, Xero, ekmPowershop
F. Welche Varianten der Kundenbetreuung bietet ChannelGrabber an?
ChannelGrabber bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, Chat
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