BiT Dealership Software

I've worked in the powersports industry for 13 years. The two previous dealers I worked at used Lightspeed NTX and EVO. I opened up my own shop four months ago, and I was initially really leaning toward Lightspeed. I did demo's with four DMS programs while shopping for a DMS, and I really liked the features ofn BiTDMS. Funny thing is that this was the program I was least interested in demo'ing when I started my shopping process.

Now that I'm four months in to my new venture, and I have to say I'm well pleased with BitDMS. The software is straight forward and easy to use, pricing is very good with no buy in, no contracts are great, and it's easy to add more features if I expand to sales down the road.

The training was very well done, and the technical support has been very good too the few times I've needed it. I can say the tech support response times with BiTDMS have been much quicker than what I experienced with Lightspeed.

The inventory pricing features are awesome, and it's nice to be able to set your pricing and make it foolproof for someone else entering a part number. Being able to preset service jobs and descriptions is nice too, and saves a lot of time when writing up repair orders. Parts updates just like everyone else for all the major vendors like Western Power Sports, Parts Unlimited, etc...

All in all BiTDMS is an excellent bang for your buck, and the cost savings everywhere across the board versus other programs is amazing!!!

Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!

I started with Bit about 5 months ago for our golf cart dealership and have seen such an improvement in our business. We're a small company and I was looking for a system that is made for a golf cart dealership and I found it in Bitdms. The support and organization in Bit has been a huge step from use Quickbooks. Took about a month to train and implementation. Between the parts, service and sales end of Bit, it really organized our organization to have a better flow. As for customer service, it's outstanding! My rep [sensitive content hidden] has been a huge help and he stays on top of his customers to make sure we receive the help needed. If I have questions, there's a help button, I can call or send an email and the responses come in quick and thorough. I also like that I can use Bit when I'm not at the office, compared to the other competitors. Overall, I'm impressed with the company and the system they put together.

My main problem was tracking where work orders were in our process. Now I can look at any customer and see exactly where they are in our process.