Shift Agent

Shift Agent

Employee scheduling & shift management for teams

3.8/5 (11 Bewertungen)

Shift Agent Übersicht

Was ist Shift Agent?

Shift Agent is an algorithm-based employee scheduling and shift management tool aimed at simplifying team communication and organization for small businesses. Using the unique algorithm, based on availability, preferences, and other factors, Shift Agent helps management to assign the right staff to each shift. With features such as timeline scheduling, chat, shift notes, real-time updates, time off requests, vacation tracking, and more, Shift Agent aims to help businesses make smart scheduling decisions. In order to assist with employee scheduling, Shift Agent allows managers to keep track of operational needs through reporting and, by factoring in personal requests, vacation time, overtime, and preferences, select the best staff members for specific shifts. From the timeline schedule viewer, with a drag and drop interface, users can assign staff members to different roles and timeslots. Users can even create potential labor models to compare and save as templates in order to analyze which model schedule creates the most profit for the business. The self service staff portal allows employees to make time off requests and schedule vacations for approval by management, and staff can also request shift swaps directly with their colleagues. For added communication, and with the aim of improving company culture, Shift Agent offers a chat functionality with which employees can communicate with management and other team members, including in-app notifications triggered automatically when a message is received or a change is made within the schedule.

Shift Agent Übersicht

Preis

Beginnt ab
17,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Basic: free forever

Prices vary depending on the size of the active roster:

1-10 users = $17.00/month for Team or $27.00/month for Plus
11-20 users = $27.00/month for Team or $37.00/month for Plus
21-30 users = $37.00/month for Team or $47.00/month for Plus
Etc.


Shift Agent Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Shift Agent Screenshot: Track labor budgets to assess which schedules are most cost effective
Shift Agent Screenshot: Track labor budgets to assess which schedules are most cost effective Shift Agent Screenshot: Respond to time off and vacation requests Shift Agent Screenshot: Use the drag and drop interface to fill shifts with appropriate staff Shift Agent Screenshot: The timeline schedule allows users to view shift times, overlaps, and absences Shift Agent Screenshot: View all employees schedules from one place

Shift Agent Bewertungen

Shift Agent Bewertungen

Gesamtbewertung
3.8
/
5 11 Nutzerbewertungen
Ausgezeichnet
2

Sehr gut
6

Durchschnitt
2

Gering
1

Schlecht
0

Preis-Leistungs-Verhältnis
4.3
Funktionen
4
Bedienkomfort
3.6
Kundenbetreuung
4.2
73% haben diese Anwendung empfohlen
Ross H.

Not Perfect But Lightyears Above The Rest

ShiftAgent allows you to set schedule preferences and goals depending on sales. This will allow you to input projected sales and help you create a schedule that meets your labor and productivity goals. For training purposes, this feature really helps when we train new people on how to create a schedule. One of the best features that ShiftAgent offers is one we use literally all throughout the day. There is a feature that is called "Daily Deployment". We have an iPad set up in our front of hosue area and in the kitchen that is constantly on this screen. This is a constantly updating page that details each person's position and their hours. Our leaders use this to plan their day out and make break lists in a very efficient manner. While this feature might not be as useful to some, my perspective as someone from the restaurant industry would highly recommend this to other restaurants that have large amounts of staff on the clock at one time. Overall, this software has dramatically reduced the amount of time we have to spend on creating a schedule and has simplified the entire process. Chick-fil-A now offers a partnership with HotSchedules that fully integrates with our financial and personnel databases, but until they get on the level that ShiftAgent is, then they will always be second-rate.


Mit Google übersetzen
Brian K.

Effective!

We joined up and had a few challenges adapting. Matt at ShiftAgent was very helpful to make changes literally overnight on a few things and found ways to be able to do what we needed without effecting or changing the product for other users. I love what shift agent has become and look forward to seeing where it goes!


Mit Google übersetzen
Edith F.

ShiftAgent

It's made scheduling a lot easier on me and my team. I love that my team is responsible for keeping their availability updated, inputting requests for days off and trading shifts.


Mit Google übersetzen
Tina B.

System runs extremely slow

We have been using this product since February of this year. We like the platform, but the system runs extremely slow. We tried running on Google chrome as opposed to safari, but still have the same issues.


Mit Google übersetzen
Jamie S.

Fantastic!! (but sometimes glitchy)

Shift Agent has transformed our scheduling process! As a fast food restaurant with over 65 employees, we highly recommend the site.


Mit Google übersetzen
Ross H.
Branche: Restaurants
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Not Perfect But Lightyears Above The Rest

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 23.8.2019
Quelle der Bewertung: Capterra

ShiftAgent allows you to set schedule preferences and goals depending on sales. This will allow you to input projected sales and help you create a schedule that meets your labor and productivity goals. For training purposes, this feature really helps when we train new people on how to create a schedule. One of the best features that ShiftAgent offers is one we use literally all throughout the day. There is a feature that is called "Daily Deployment". We have an iPad set up in our front of hosue area and in the kitchen that is constantly on this screen. This is a constantly updating page that details each person's position and their hours. Our leaders use this to plan their day out and make break lists in a very efficient manner. While this feature might not be as useful to some, my perspective as someone from the restaurant industry would highly recommend this to other restaurants that have large amounts of staff on the clock at one time. Overall, this software has dramatically reduced the amount of time we have to spend on creating a schedule and has simplified the entire process. Chick-fil-A now offers a partnership with HotSchedules that fully integrates with our financial and personnel databases, but until they get on the level that ShiftAgent is, then they will always be second-rate.

Vorteile

ShiftAgent has allowed us to almost completely eliminate scheduling. Almost. Their ability to save daily templates based on sales, automatically produce the most preferred person for a position and quickly make adjustments on the fly has made this product one of our most used tools. Scheduling is important and should not be something that causes problems. ShiftAgent met us where we needed them to. Unlike other sites that just allow you to fill in a shift with a person's name, ShiftAgent uses a system to quickly identify who is the best person for that particular shift. By this I mean, you can rank a person's skill level for each individual job, set preferred hours to request while still setting an administration limit on their weekly hours, and take into consideration their hours for the week, when they will be in overtime, and if they have requested that day off. There are probably other features that I have forgotten to mention that affect which name appears first. My recommendation is just setting up a demo with the support staff to see for yourself. This software will change your life when it comes to scheduling. BEST PRODUCT OUT THERE.

Nachteile

The biggest gripe we have with ShiftAgent is that there is no app for us to use on our phones. Unfortunately, the software is set up for a browser mode and that is highly limiting at times. You can still approve and disapprove of shift trades from your phone as well as use various other features, but the software comes across as clunky and dated. The website is also glitchy as well. Now, this does not cause you to lose any work done or information put, but the site will randomly log you out. This has literally happened up to three straight times in a row for us. This can make you pretty frustrated when you're trying to find a team member's number, see whose working, or whatever it is you're doing. That being said, I would still use this software over any other software that I have come across over the last 4 years. It provides so much more value over its competitors despite the problems.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Brian K.
Branche: Gastgewerbe
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Effective!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

We joined up and had a few challenges adapting. Matt at ShiftAgent was very helpful to make changes literally overnight on a few things and found ways to be able to do what we needed without effecting or changing the product for other users. I love what shift agent has become and look forward to seeing where it goes!

Vorteile

Allows us to create highly detailed schedules, quickly. It just works!

Nachteile

Cannot create schedules from an iPhone. Has web app but not an actual store app. Most end users(employees) are used to apps, not saving bookmarks to their homepage.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Edith F.
Branche: Essen & Trinken
Mit Google übersetzen

ShiftAgent

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

It's made scheduling a lot easier on me and my team. I love that my team is responsible for keeping their availability updated, inputting requests for days off and trading shifts.

Vorteile

It's easy to use and I love that every time I need help there is always somebody there to help me out.

Nachteile

It freezes on me frequently. Also, there's been times when it freezes and deletes all my work... So I start over and then next time I sign in there's double shifts for everybody because both schedules show up.
Not a con, but it would be nice if there was a 2 week minimum limit for when asking off or updating availability.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Tina B.
Branche: Essen & Trinken
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

System runs extremely slow

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

We have been using this product since February of this year. We like the platform, but the system runs extremely slow. We tried running on Google chrome as opposed to safari, but still have the same issues.

Vorteile

I love the way it pulls up the next available/best team member for the open position. I also love that each team member can control their own availability as well as give away and pick up shifts.

Nachteile

It takes WAY too long. The system is extremely slow. Scheduling time could be cut in half if your system as supported with a quicker response. Also, when I've sent an online chat, it took days to get a response.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 4.0/10

Jamie S.
Branche: Essen & Trinken
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Fantastic!! (but sometimes glitchy)

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

Shift Agent has transformed our scheduling process! As a fast food restaurant with over 65 employees, we highly recommend the site.

Vorteile

Ease for employees to trade shifts. Visual depiction of scheduling numbers (how many are working when.) Smart scheduling features.

Nachteile

Some functions cannot be done on smart phones. At times (especially when writing the schedule), the site auto logs out with an error.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
8.3/10
Basierend auf 11 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Shift Agent Preis

Shift Agent Preis

Beginnt ab
17,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Basic: free forever

Prices vary depending on the size of the active roster:

1-10 users = $17.00/month for Team or $27.00/month for Plus
11-20 users = $27.00/month for Team or $37.00/month for Plus
21-30 users = $37.00/month for Team or $47.00/month for Plus
Etc.

Basic: free forever

Prices vary depending on the size of the active roster:

1-10 users = $17.00/month for Team or $27.00/month for Plus
11-20 users = $27.00/month for Team or $37.00/month for Plus
21-30 users = $37.00/month for Team or $47.00/month for Plus
Etc.

Preis-Leistungs-Verhältnis
4.3/5
Basierend auf 11 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Shift Agent Funktionen

Shift Agent Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bewerber-Tracking
Daten-Import / -Export
Echtzeit-Berichterstattung
Erinnerungen
Integration von Dritten
Kundenspezifisches Branding
Leistungsmanagement
Mitarbeiter-Datenbank
Mitarbeiter-Onboarding
Mitarbeiter-Self-Service
Mitarbeitermanagement
Mitarbeiterportal
Personalbeschaffungs-Management
Self-Service Portal
Funktionen
4/5
Basierend auf 11 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Zusätzliche Informationen für Shift Agent

Zusätzliche Informationen für Shift Agent

Schlüssel-Features von Shift Agent

  • Approval process control
  • Automatic notifications
  • Availability indicator
  • Availability management
  • Budgeting & forecasting
  • Calendar management
  • Chat
  • Chat functionality
  • Collaboration tools
  • Drag & drop interface
  • Employee management
  • Employee portal
  • Employee self service
  • Gantt charts
  • Group calendars
  • Group scheduling
  • Mail notes
  • Overtime tracking
  • Project templates
  • Real time monitoring
  • Real time updates
  • Shift scheduling
  • Team calendars
  • Time off requests
  • Vacation tracking

Vorteile

  • Simple timeline scheduling allows users to create and edit weekly schedules using the drag and drop interface. Staff are automatically notified when schedules are posted or changes are made.

  • Built-in algorithms suggest the best staff members for each shift based on availability, personal preferences, business needs, and more. Automatic reports also outline the profitability of schedules and manage staff expectations based on hours worked.

  • The communication platform with built-in accountability sends all requests to one place and requests approval with just the click of a button. Staff can analyze overtime, overlap, and skills differences before they request a change so that it’s clear how their request will affect the schedule.

  • Shift notes are included within Shift Agent so that employees can attach pictures, videos or text to shifts in order to inform colleagues of any important information, or simply to build company culture.

  • The mobile web app allows staff and management to access Shift Agent on-the-go to view schedules, make requests, and track shifts. Schedules can also be printed for those who don’t have access to a mobile device.

  • Shift Agent Häufig gestellte Fragen

    Shift Agent Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Shift Agent.

    F. Welche Preispläne bietet Shift Agent an?

    Shift Agent bietet folgende Kostenpläne an:

    Beginnt ab: 17,00 $/Monat

    Preismodell: Kostenlos, Abonnement

    Gratis Testen: Verfügbar

    Basic: free forever Prices vary depending on the size of the active roster: 1-10 users = $17.00/month for Team or $27.00/month for Plus 11-20 users = $27.00/month for Team or $37.00/month for Plus 21-30 users = $37.00/month for Team or $47.00/month for Plus Etc.

    F. Was sind die Hauptfunktionen von Shift Agent?

    Shift Agent bietet die folgenden Funktionen:

    • Approval process control
    • Automatic notifications
    • Availability indicator
    • Availability management
    • Budgeting & forecasting
    • Calendar management
    • Chat
    • Chat functionality
    • Collaboration tools
    • Drag & drop interface
    • Employee management
    • Employee portal
    • Employee self service
    • Gantt charts
    • Group calendars
    • Group scheduling
    • Mail notes
    • Overtime tracking
    • Project templates
    • Real time monitoring
    • Real time updates
    • Shift scheduling
    • Team calendars
    • Time off requests
    • Vacation tracking

    F. Wer sind die typischen Nutzer von Shift Agent?

    Shift Agent hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Shift Agent unterstützt?

    Shift Agent unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Shift Agent an?

    Shift Agent hat folgende Preismodelle:

    Kostenlos, Abonnement

    F. Unterstützt Shift Agent mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Shift Agent unterstützt

    F. Mit welchen anderen Applikationen integriert Shift Agent?

    Wir haben keine Informationen darüber, welche Integrationen Shift Agent hat

    F. Welche Varianten der Kundenbetreuung bietet Shift Agent an?

    Shift Agent bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen