Shift Agent

Shift Agent

Employee scheduling & shift management for teams

3.7/5 (10 Bewertungen)

Shift Agent Übersicht

Shift Agent is an algorithm-based employee scheduling and shift management tool aimed at simplifying team communication and organization for small businesses. Using the unique algorithm, based on availability, preferences, and other factors, Shift Agent helps management to assign the right staff to each shift. With features such as timeline scheduling, chat, shift notes, real-time updates, time off requests, vacation tracking, and more, Shift Agent aims to help businesses make smart scheduling decisions.

In order to assist with employee scheduling, Shift Agent allows managers to keep track of operational needs through reporting and, by factoring in personal requests, vacation time, overtime, and preferences, select the best staff members for specific shifts. From the timeline schedule viewer, with a drag and drop interface, users can assign staff members to different roles and timeslots. Users can even create potential labor models to compare and save as templates in order to analyze which model schedule creates the most profit for the business.

The self service staff portal allows employees to make time off requests and schedule vacations for approval by management, and staff can also request shift swaps directly with their colleagues. For added communication, and with the aim of improving company culture, Shift Agent offers a chat functionality with which employees can communicate with management and other team members, including in-app notifications triggered automatically when a message is received or a change is made within the schedule.

Preis

Beginnt ab
17,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Shift Agent Bewertungen

Gesamtbewertung
3.7/5
70% Positive Bewertungen
1
Ausgezeichnet
6
Sehr gut
2
Durchschnitt
1
Gering
0
Schlecht
Brian K.
Mit Google übersetzen

Effective!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

We joined up and had a few challenges adapting. Matt at ShiftAgent was very helpful to make changes literally overnight on a few things and found ways to be able to do what we needed without effecting or changing the product for other users. I love what shift agent has become and look forward to seeing where it goes!

Vorteile

Allows us to create highly detailed schedules, quickly. It just works!

Nachteile

Cannot create schedules from an iPhone. Has web app but not an actual store app. Most end users(employees) are used to apps, not saving bookmarks to their homepage.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Edith F.
Mit Google übersetzen

ShiftAgent

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

It's made scheduling a lot easier on me and my team. I love that my team is responsible for keeping their availability updated, inputting requests for days off and trading shifts.

Vorteile

It's easy to use and I love that every time I need help there is always somebody there to help me out.

Nachteile

It freezes on me frequently. Also, there's been times when it freezes and deletes all my work... So I start over and then next time I sign in there's double shifts for everybody because both schedules show up.
Not a con, but it would be nice if there was a 2 week minimum limit for when asking off or updating availability.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Tina B.
Mit Google übersetzen

System runs extremely slow

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

We have been using this product since February of this year. We like the platform, but the system runs extremely slow. We tried running on Google chrome as opposed to safari, but still have the same issues.

Vorteile

I love the way it pulls up the next available/best team member for the open position. I also love that each team member can control their own availability as well as give away and pick up shifts.

Nachteile

It takes WAY too long. The system is extremely slow. Scheduling time could be cut in half if your system as supported with a quicker response. Also, when I've sent an online chat, it took days to get a response.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

4.0/10
Jamie S.
Mit Google übersetzen

Fantastic!! (but sometimes glitchy)

Täglich für 6-12 Monate genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

Shift Agent has transformed our scheduling process! As a fast food restaurant with over 65 employees, we highly recommend the site.

Vorteile

Ease for employees to trade shifts. Visual depiction of scheduling numbers (how many are working when.) Smart scheduling features.

Nachteile

Some functions cannot be done on smart phones. At times (especially when writing the schedule), the site auto logs out with an error.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Belinda S.
Mit Google übersetzen

Heart of House Director

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 23.8.2016
Quelle der Bewertung: Capterra

Shift agent has some good features but at the same time it freezeie up a lot and kick you off the sight.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

Shift Agent Preis

Beginnt ab
17,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Basic: free forever

Prices vary depending on the size of the active roster:

1-10 users = $17.00/month for Team or $27.00/month for Plus
11-20 users = $27.00/month for Team or $37.00/month for Plus
21-30 users = $37.00/month for Team or $47.00/month for Plus
Etc.

Shift Agent Funktionen

  • Automatische Benachrichtigungen
  • Mitarbeiter-Self-Service
  • Mitarbeitermanagement
  • Mitarbeiterportal

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Automatische Erinnerungen
  • Berichterstattung und Statistik
  • Bewerber-Tracking
  • Daten-Import / -Export
  • Echtzeit-Berichterstattung
  • Integration von Dritten
  • Kundenspezifisches Branding
  • Leistungsmanagement
  • Mitarbeiter-Datenbank
  • Mitarbeiter-Onboarding
  • Personalbeschaffung-Management
  • Self-Service Portal

Zusätzliche Informationen für Shift Agent

Schlüssel-Features von Shift Agent

  • Approval process control
  • Automatic notifications
  • Availability indicator
  • Availability management
  • Budgeting & forecasting
  • Calendar management
  • Chat
  • Chat functionality
  • Collaboration tools
  • Drag & drop interface
  • Employee management
  • Employee portal
  • Employee self service
  • Gantt charts
  • Group calendars
  • Group scheduling
  • Mail notes
  • Overtime tracking
  • Project templates
  • Real time monitoring
  • Real time updates
  • Shift scheduling
  • Team calendars
  • Time off requests
  • Vacation tracking

Vorteile

  • Simple timeline scheduling allows users to create and edit weekly schedules using the drag and drop interface. Staff are automatically notified when schedules are posted or changes are made.

  • Built-in algorithms suggest the best staff members for each shift based on availability, personal preferences, business needs, and more. Automatic reports also outline the profitability of schedules and manage staff expectations based on hours worked.

  • The communication platform with built-in accountability sends all requests to one place and requests approval with just the click of a button. Staff can analyze overtime, overlap, and skills differences before they request a change so that it’s clear how their request will affect the schedule.

  • Shift notes are included within Shift Agent so that employees can attach pictures, videos or text to shifts in order to inform colleagues of any important information, or simply to build company culture.

  • The mobile web app allows staff and management to access Shift Agent on-the-go to view schedules, make requests, and track shifts. Schedules can also be printed for those who don’t have access to a mobile device.

  • Shift Agent Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Shift Agent.

    F. Welche Preispläne bietet Shift Agent an?

    Shift Agent bietet folgende Kostenpläne an:

    Beginnt ab: 17,00 $/Monat

    Preismodell: Kostenlos, Abonnement

    Kostenlose Testversion: Verfügbar

    Basic: free forever

    Prices vary depending on the size of the active roster:

    1-10 users = $17.00/month for Team or $27.00/month for Plus
    11-20 users = $27.00/month for Team or $37.00/month for Plus
    21-30 users = $37.00/month for Team or $47.00/month for Plus
    Etc.

    F. Was sind die Hauptfunktionen von Shift Agent?

    Shift Agent bietet die folgenden Funktionen:

    • Approval process control
    • Automatic notifications
    • Availability indicator
    • Availability management
    • Budgeting & forecasting
    • Calendar management
    • Chat
    • Chat functionality
    • Collaboration tools
    • Drag & drop interface
    • Employee management
    • Employee portal
    • Employee self service
    • Gantt charts
    • Group calendars
    • Group scheduling
    • Mail notes
    • Overtime tracking
    • Project templates
    • Real time monitoring
    • Real time updates
    • Shift scheduling
    • Team calendars
    • Time off requests
    • Vacation tracking

    F. Wer sind die typischen Nutzer von Shift Agent?

    Shift Agent hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Shift Agent unterstützt?

    Shift Agent unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Shift Agent an?

    Shift Agent hat folgende Preismodelle:

    Kostenlos, Abonnement

    F. Unterstützt Shift Agent mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Shift Agent unterstützt

    F. Mit welchen anderen Applikationen integriert Shift Agent?

    Wir haben keine Informationen darüber, welche Integrationen Shift Agent hat

    F. Welche Varianten der Kundenbetreuung bietet Shift Agent an?

    Shift Agent bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen