Über Zoho One

Zoho One ist eine All-in-one-Betriebssuite, die das gesamte Geschäft mit mehr als 35 integrierten Anwendungen in einem einzigen Account unterstützt. Unternehmen erhalten die voll ausgestatteten Enterprise-Editionen der vollständigen Zoho-Suite, mit denen Benutzer Vertriebs-, Marketing-, Buchhaltungs- und Kundensupport miteinander verbinden sowie mit Kollegen, Lieferanten und Kunden über jedes angeschlossene Gerät kommunizieren und zusammenarbeiten können.

Die integrierten Anwendungen von Zoho One werden mit kostenlosen mobilen und nativen Versionen für iOS und Android sowie einer Vielzahl von Erweiterungen und Extras wie Browsererweiterungen, Apple Watch, iMessage und Apple TV Apps ausgeliefert. Eine Auswahl von Anwendungen kann auch auf einem Mac oder Windows Computer installiert werden.

Zu den Verkaufs-Apps gehören ein Multichannel-CRM, Motivator für die Vertriebsleistung, Business Intelligence mit Berichterstattung, ContactManager und SalesInbox Mail-Client. Zu den Marketing-Apps gehören SalesIQ für die Besucherwerbung, Kampagnen, Social Media, Umfrage und Formulare zur Lead-Generierung. Zu den Support-Apps gehören Desk für die Priorisierung von Anfragen und Assist zur Fehlerbehebung bei Kundenproblemen.

Zu den Kommunikationswerkzeugen gehören Mail für werbefreie E-Mails und Cliq für informelle Teamnachrichten. Benutzer können Teams für Projekte einplanen, diese verfolgen und mit ihnen kooperieren und agile Projekte mit Sprints verwalten. Connect bietet ein privates Netzwerk für Diskussionen, während Showtime Slide-Decks aktiviert. Browser-basierte Meetings können mit Zoho Meeting durchgeführt werden. Produktivitäts-Apps sind Writer, Sheet, Show, Docs, Sign, Notebook und Vault.

Zu den Finanz-Tools gehört Books and Invoice für die Online-Buchhaltung und Fakturierung sowie Abonnementsverwaltung, Ausgaben für die Verwaltung von Belegen und Inventar für Einzelhandelsgeschäfte oder Online-Shops. Zoho People bietet Tools für die Personal- und Mitarbeiterverwaltung und Recruit hilft dabei, neue Talente für das Team zu finden. Mit Creator and Reports können Unternehmen ihre Geschäftsprozesse mit benutzerdefinierten Anwendungen und Business Intelligence verwalten.

Preisoptionen ab:

35,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu Zoho One

Geräte

Unternehmensgröße

S M L

Märkte

Australien, Brasilien, Kanada, China, Deutschland und 5 weitere , Vereinigtes Königreich, Indien, Japan, Mexiko, Vereinigte Staaten

Unterstützte Sprachen

Arabisch, Chinesisch, Deutsch, Englisch, Französisch und 6 weitere , Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch

Preisoptionen ab:

35,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu Zoho One

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Funktionen

Gesamtzahl der Funktionen von Zoho One: 50

  • API
  • Abrechnung & Rechnungsstellung
  • Agile Methodiken
  • Anpassbare Formulare
  • Anwendungsmanagement
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Buchhaltung
  • CRM
  • Datenspeicher-Management
  • Digitale Unterschrift
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drip-Kampagnen
  • E-Mail Marketing
  • E-Mail-Verteilung
  • Einkauf & Empfang
  • Engagement-Tracking
  • Finanzmanagement
  • Gamification
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kampagnenanalysen
  • Kampagnenmanagement
  • Kampagnenplanung
  • Kampagnenplanung
  • Konferenzschaltungen
  • Kontaktmanagement
  • Kostenverfolgung
  • Lead-Generierung
  • Lieferanten-Management
  • Marketing-Automatisierung
  • Mitarbeitermanagement
  • Passwort-Management
  • Personalmanagement
  • Projektbuchhaltung
  • Projektmanagement
  • Projektzeiterfassung
  • Präsentations-Streaming
  • Rechnungsmanagement
  • Social Media-Überwachung
  • Social-Media-Integration
  • Trainingsmanagement
  • Umfragen & Feedback
  • Videokonferenzen
  • Werkzeuge zur Zusammenarbeit
  • Zeit & Kosten Verfolgung
  • Zugriffskontrollen/Berechtigungen

Alternativen

Odoo

4,2
Nr. 1 Alternative zu Zoho One
Odoo ist eine vollständig integrierte und anpassbare Open-Source-Suite von Geschäftsanwendungen. Ein Großteil der...

monday.com

4,6
Nr. 2 Alternative zu Zoho One
monday.com ist ein cloudbasiertes Work OS, mit dem Teams Workflow-Anwendungen in wenigen Minuten erstellen können, um...

Striven

4,8
Nr. 3 Alternative zu Zoho One
Comprehensive cloud-based management solution for businesses. Includes Accounting, CRM, Projects, HR, etc on any device.

SAP Business ByDesign

4,2
Nr. 4 Alternative zu Zoho One
SAP Business ByDesign ist eine integrierte Business-Management-Lösung, die auf Abonnementbasis über die Cloud...

Nutzerbewertungen

Gesamtbewertung

4,4 /5
(67)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4/5
Kundenbetreuung
3,8/5

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5 von 67 Bewertungen angezeigt
Chad M.
Gesamtbewertung
  • Branche: Design
  • Untern. Größe: 2-10 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The Ultimate Choice for Small Businesses

Bewertet am 17.5.2019

Zoho One has helped us stay on top of all the things that are important in our business. From...

Zoho One has helped us stay on top of all the things that are important in our business. From managing customers and leads to staying on top of our finances. It has been very useful in streamlining a lot of the processes we had in our company and finding new and meaningful ways to improve upon them in both time and cost.

For certain processes that we weren't really sure about how to do it right (like HR) - it made these things much easier for us and gave us a system to keep all our challenges in sight rather than being overwhelmed by them.

Vorteile

We have tried many, many, many programs in our history. Zoho One was the one that answered all of our problems.

Imagine every single thing your business needs to operate and I'm pretty confident that Zoho One includes that. It has everything including a CRM, accounting, analytics, automated marketing, social management, HR, and even custom apps. And it does all of this extremely well. Even on the CRM side - you can customize it to your heart's content, including creating your own tables and interactions between them.

All of this is great. If you are a micro-business, then you can handle a lot of normally complicated tasks and processes much easier in Zoho One. On the other hand, if you are a small or medium-sized business with many people controlling different aspects of your business - they can all collaborate and do their jobs here too.

And the pricing? It is amazing. I was shocked when they announced this. We were subscribing to four or five of their products at a much higher rate per month. We were actually considering building our own system internally to save money and then they announced Zoho One. It gave us nearly everything in their catalog of programs - at a much lower rate than we were already paying. I mean the value is phenominal.

Nachteile

The only complaint I have is that some of the programs don't talk to each other as well as I would like. For instance, their Connect program has a lot of features that work well with project management and job tasks. However, it wasn't possible to attach the data in our Kanban lists to data in our CRM. I think if they could fully open each app so that its data was interchangable with all other apps - that would take Zoho One to a whole different level.

Tim S.
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Lots of Features, but takes some work to fully integrate

Bewertet am 8.3.2021

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I...

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises.

I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations.

I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations.

Vorteile

A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value.
All the apps a business needs in a single platform
Easy to administer
User friendly screens (mostly)

Nachteile

Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps.

Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products.

Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response.

Patrik B.
Gesamtbewertung
  • Branche: Unterhaltung
  • Untern. Größe: 201-500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Under Priced, Complicated, & Impress Features Ahead of its time!

Bewertet am 9.6.2021

Uniquely advanced, great for a midsized business, or a company with at least a dozen users to...

Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users.

But for a contractor with less than a handful of users, it's very complicated.

Vorteile

1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili.

2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface!

3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns.

4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with basic capabilitiesat no extra cost, and improved features at a reason price.

7. Almost identical capabilitiesto the multi million AI CRM by Adobe. But at price of $600 a year.

8. Pre sales customer sales reps will design a workflow model based on your needs. This is a huge saving of time when considering the many hours required onboarding into a new CRM.

9. More than 40 apps included!

10. Having the capability to custom create tabs containing documents and pictures within each contact is a huge time saver. Especially reviewing a contact, or a contractors certification all within the same area. Verses trying to figure out which cloud drive is where the source document is located.

Nachteile

1. Too expensive for small businesses,

2.Interface Too complicated

3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond.

Aaron S.
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Great promise. Big hassle.

Bewertet am 20.9.2018

Vorteile

It's got everything that I want -- if it would only work. I had such high hopes. And I love what it's supposed to be capable of. After a year, it's bugs every day. Ugh.

Nachteile

I'm constantly battling bugs. The CRM works. We've had weeks and weeks of the accounting not syncing with our bank Support has been wrong, dismissive, unhelpful, and poor communicators.

That's been true of MANY BUGS in non-CRM apps. Bugs. Poor support.

Nathan F.
Gesamtbewertung
  • Branche: Automotive
  • Untern. Größe: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Zoho One is the best solution for small and micro-sized businesses

Bewertet am 14.6.2021

I used Zoho One to run my small business last year (and another larger business I was part of...

I used Zoho One to run my small business last year (and another larger business I was part of before that). It's so good I made a video about it here: https://youtu.be/u4zMJBtkJcU.

Vorteile

Zoho One is the perfect solution for small and particularly, micro businesses.
The alternative is that you use multiple tools that you have to then manually integrate. Or pay for another tool to integrate them. With Zoho One, you get Zoho's versions of those tools included! This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business.
Zoho One does more than you need it to do, and that's a good thing! Because it will provide you with capabilities and options to make your life easier and your business more effective, and they're there, already accessible to you. If you decide you want to launch a subscription service or membership, there's a system already there. If you start employing people, there's a HR solution. If you want to get really advanced and built your own custom applications, that's there too.
Finally, when you start using all of these individual products, it's a massive weight off to know that they are all tightly integrated. You don't need to work out how to add your customers onto your mailing list or know which ones are engaging with you on social media. You don't need to check multiple systems to find out if your customer has their invoices. It's quick and easy to integrate the applications, sort out duplicates, and ensure your data is as clean and tidy as it can be.

Nachteile

The only reasons I can see for not going with Zoho One are:
1. That you need a more specific tool to accomplish a specific job. Zoho's tools are industry leading in their own right as standalone products, but if you're just looking for the best marketing automation software, or the best tool to manage Instagram, then you might be able to find more features elsewhere. Zoho One excels on balance because of the added benefits of using all of the different apps together.
2. That your business is rapidly growing, and you need to use other software as well. If you need to use Microsoft 365, or you have to use Xero or Quickbooks, or communicate via Slack, then the cost benefits of Zoho One will start to diminish. Also, if your headcount is growing rapidly then £35 a month might start getting a bit steep as you may find that only 2-3 people need access to the marketing tools, while only your bookkeeper needs to use Books. In this instance you might be better off licensing the individual tools separately, or combining Zoho's other platform packages.

5 von 67 Bewertungen angezeigt Alle Bewertungen

Zoho One Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho One.

Zoho One bietet folgende Kostenpläne an:

  • Beginnt ab: 35,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Zoho One hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Zoho One unterstützt die folgenden Sprachen:

Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch

Zoho One unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Wir haben keine Informationen darüber, welche Integrationen Zoho One hat

Zoho One bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support

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