Über Zoho One

Zoho One ist eine All-in-one-Betriebssuite, die das gesamte Geschäft mit mehr als 35 integrierten Anwendungen in einem einzigen Account unterstützt. Unternehmen erhalten die voll ausgestatteten Enterprise-Editionen der vollständigen Zoho-Suite, mit denen Benutzer Vertriebs-, Marketing-, Buchhaltungs- und Kundensupport miteinander verbinden sowie mit Kollegen, Lieferanten und Kunden über jedes angeschlossene Gerät kommunizieren und zusammenarbeiten können.

Die integrierten Anwendungen von Zoho One werden mit kostenlosen mobilen und nativen Versionen für iOS und Android sowie einer Vielzahl von Erweiterungen und Extras wie Browsererweiterungen, Apple Watch, iMessage und Apple TV Apps ausgeliefert. Eine Auswahl von Anwendungen kann auch auf einem Mac oder Windows Computer installiert werden.

Zu den Verkaufs-Apps gehören ein Multichannel-CRM, Motivator für die Vertriebsleistung, Business Intelligence mit Berichterstattung, ContactManager und SalesInbox Mail-Client. Zu den Marketing-Apps gehören SalesIQ für die Besucherwerbung, Kampagnen, Social Media, Umfrage und Formulare zur Lead-Generierung. Zu den Support-Apps gehören Desk für die Priorisierung von Anfragen und Assist zur Fehlerbehebung bei Kundenproblemen.

Zu den Kommunikationswerkzeugen gehören Mail für werbefreie E-Mails und Cliq für informelle Teamnachrichten. Benutzer können Teams für Projekte einplanen, diese verfolgen und mit ihnen kooperieren und agile Projekte mit Sprints verwalten. Connect bietet ein privates Netzwerk für Diskussionen, während Showtime Slide-Decks aktiviert. Browser-basierte Meetings können mit Zoho Meeting durchgeführt werden. Produktivitäts-Apps sind Writer, Sheet, Show, Docs, Sign, Notebook und Vault.

Zu den Finanz-Tools gehört Books and Invoice für die Online-Buchhaltung und Fakturierung sowie Abonnementsverwaltung, Ausgaben für die Verwaltung von Belegen und Inventar für Einzelhandelsgeschäfte oder Online-Shops. Zoho People bietet Tools für die Personal- und Mitarbeiterverwaltung und Recruit hilft dabei, neue Talente für das Team zu finden. Mit Creator and Reports können Unternehmen ihre Geschäftsprozesse mit benutzerdefinierten Anwendungen und Business Intelligence verwalten.

Preisoptionen ab:

35,00 $/Monat

  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

K M G

Märkte

Australien, Brasilien, Kanada, China, Deutschland und 5 weitere , Vereinigtes Königreich, Indien, Japan, Mexiko, Vereinigte Staaten

Unterstützte Sprachen

Arabisch, Chinesisch, Deutsch, Englisch, Französisch und 6 weitere , Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch

Preisoptionen ab:

35,00 $/Monat

  • Gratis Testen
  • Abonnement

Bilder

An all-in-one suite with 35+ integrated applications on one account, accessible from any device
Zoho's Contact Manager helps maintain contacts in a centralized address book, and provides a unified view of related tasks, notes, and emails
Add all employees as users to Zoho One, and choose which applications they have access to
Create, send, and track effective email campaigns with Zoho's Campaigns app
Zoho Mail provides users with access to all messages while on the move, helping keep email exchanges and communications flowing
Plan, track, and collaborate on projects with Zoho Projects
Zoho Sign offers a complete digital signature app for business signatories
Zoho Books is an online accounting app designed to help businesses manage their finances and stay on top of their cash flow
9 weitere anzeigen
Videos zu Zoho One
Zoho One Screenshot: An all-in-one suite with 35+ integrated applications on one account, accessible from any device Zoho One Screenshot: Zoho's Contact Manager helps maintain contacts in a centralized address book, and provides a unified view of related tasks, notes, and emails Zoho One Screenshot: Add all employees as users to Zoho One, and choose which applications they have access to Zoho One Screenshot: Create, send, and track effective email campaigns with Zoho's Campaigns app Zoho One Screenshot: Zoho Mail provides users with access to all messages while on the move, helping keep email exchanges and communications flowing Zoho One Screenshot: Plan, track, and collaborate on projects with Zoho Projects Zoho One Screenshot: Zoho Sign offers a complete digital signature app for business signatories Zoho One Screenshot: Zoho Books is an online accounting app designed to help businesses manage their finances and stay on top of their cash flow

Funktionen

Gesamtzahl der Funktionen von Zoho One: 50

  • API
  • Abrechnung & Rechnungsstellung
  • Agile Methodiken
  • Anpassbare Formulare
  • Anwendungsmanagement
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Buchhaltung
  • CRM
  • Datenspeicher-Management
  • Digitale Unterschrift
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drip-Kampagnen
  • E-Mail Marketing
  • E-Mail-Verteilung
  • Einkauf & Empfang
  • Engagement-Analytik
  • Finanzmanagement
  • Gamification
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kampagnenanalysen
  • Kampagnenmanagement
  • Kampagnenplanung
  • Kampagnenplanung
  • Konferenzschaltungen
  • Kontaktmanagement
  • Kostenverfolgung
  • Lead-Generierung
  • Lieferanten-Management
  • Marketing-Automatisierung
  • Mitarbeitermanagement
  • Passwort-Management
  • Personalmanagement
  • Projektbuchhaltung
  • Projektmanagement
  • Projektzeiterfassung
  • Präsentations-Streaming
  • Rechnungsmanagement
  • Social Media-Überwachung
  • Social-Media-Integration
  • Trainingsmanagement
  • Umfragen & Feedback
  • Videokonferenzen
  • Werkzeuge zur Zusammenarbeit
  • Zeit & Kosten Verfolgung
  • Zugriffskontrollen/Berechtigungen

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Nutzerbewertungen

Gesamtbewertung

4,4 /5
(63)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,1/5
Kundenbetreuung
3,9/5

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5 von 63 Bewertungen angezeigt
Chad M.
Gesamtbewertung
  • Branche: Design
  • Untern. Größe: 2-10 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The Ultimate Choice for Small Businesses

Bewertet am 17.5.2019

Zoho One has helped us stay on top of all the things that are important in our business. From...

Zoho One has helped us stay on top of all the things that are important in our business. From managing customers and leads to staying on top of our finances. It has been very useful in streamlining a lot of the processes we had in our company and finding new and meaningful ways to improve upon them in both time and cost.

For certain processes that we weren't really sure about how to do it right (like HR) - it made these things much easier for us and gave us a system to keep all our challenges in sight rather than being overwhelmed by them.

Vorteile

We have tried many, many, many programs in our history. Zoho One was the one that answered all of our problems.

Imagine every single thing your business needs to operate and I'm pretty confident that Zoho One includes that. It has everything including a CRM, accounting, analytics, automated marketing, social management, HR, and even custom apps. And it does all of this extremely well. Even on the CRM side - you can customize it to your heart's content, including creating your own tables and interactions between them.

All of this is great. If you are a micro-business, then you can handle a lot of normally complicated tasks and processes much easier in Zoho One. On the other hand, if you are a small or medium-sized business with many people controlling different aspects of your business - they can all collaborate and do their jobs here too.

And the pricing? It is amazing. I was shocked when they announced this. We were subscribing to four or five of their products at a much higher rate per month. We were actually considering building our own system internally to save money and then they announced Zoho One. It gave us nearly everything in their catalog of programs - at a much lower rate than we were already paying. I mean the value is phenominal.

Nachteile

The only complaint I have is that some of the programs don't talk to each other as well as I would like. For instance, their Connect program has a lot of features that work well with project management and job tasks. However, it wasn't possible to attach the data in our Kanban lists to data in our CRM. I think if they could fully open each app so that its data was interchangable with all other apps - that would take Zoho One to a whole different level.

Tim S.
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Lots of Features, but takes some work to fully integrate

Bewertet am 8.3.2021

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I...

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises.

I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations.

I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations.

Vorteile

A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value.
All the apps a business needs in a single platform
Easy to administer
User friendly screens (mostly)

Nachteile

Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps.

Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products.

Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response.

Aaron S.
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Great promise. Big hassle.

Bewertet am 20.9.2018

Vorteile

It's got everything that I want -- if it would only work. I had such high hopes. And I love what it's supposed to be capable of. After a year, it's bugs every day. Ugh.

Nachteile

I'm constantly battling bugs. The CRM works. We've had weeks and weeks of the accounting not syncing with our bank Support has been wrong, dismissive, unhelpful, and poor communicators.

That's been true of MANY BUGS in non-CRM apps. Bugs. Poor support.

Dr. al S.
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

ZOHO ONE

Bewertet am 19.1.2021

We think Zoho One is one of the best platform on the market!

We think Zoho One is one of the best platform on the market!

Vorteile

applications capabilities, functionalities and technical support are second to none! They always follow-up when required.

Nachteile

Too many tools and all are very valuable!! If you enticed or want to become an expert in one their applications, they make it too easy which can become a time distraction.

Kaveh K.
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Offers a lot but has glaring shortcomings

Bewertet am 24.12.2019

My experience with Zoho is mixed. Some of the apps work well: Zoho meetings, electronic signatures,...

My experience with Zoho is mixed. Some of the apps work well: Zoho meetings, electronic signatures, CRM come to mind. Other apps not so much: Zoho Books, Projects, Timesheets, Inventory.

Zoho tech support staff are sincere and try to help, but calls can be long and left without resolution. Promises to find out the solutions & get back are typically forgotten.

Vorteile

Zoho One tries to offer a lot all for one price--too much perhaps. With 40+ applications all integrated you can do a lot. Keep track of your customers, electronically keep track of their signed documents, conduct meetings with them and share your screen... on and on.

Nachteile

Zoho One has glaring shortcomings. You will get frustrated if you rely on the software's promises.

For example, it's an accounting software, with inventory tracking and project management, but you can't keep account of the inventory items you use to complete a project. If you want to know how much a project cost the company, incredibly you can't count the cost of the inventory items you used in the project. You have to recreate everything in Excel to know that.

Or if a vendor worked on two projects, I am still trying to figure out how to pay them with one payment, and split the amount to each project in Zoho.I have to pay them with two different transactions. The question stumps the support techs, who usually seem like this is the first time someone has asked them that question.

The tech support people are often figuring out the software with you. It is not uncommon to spend an hour or more on a support call and not having your issue resolved. (BTW, I do not recommend paying extra for premium or onboarding support. A significant number of appointments are missed or start late. Technicians often don't know the answers and put you on long holds.)

5 von 63 Bewertungen angezeigt Alle Bewertungen

Zoho One Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho One.

Zoho One bietet folgende Kostenpläne an:

  • Beginnt ab: 35,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Wir haben keine Informationen über die Funktionen von Zoho One

Zoho One hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Zoho One unterstützt die folgenden Sprachen:

Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch

Zoho One unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Wir haben keine Informationen darüber, welche Integrationen Zoho One hat

Zoho One bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support

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