--- description: Ausführliche Erfahrungsberichte zu Podium mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Podium mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.de/software/109297/podium Seite: 1 / 22\ Weiter: [Nächste Seite](https://www.getapp.de/software/109297/podium?page=2) > Podium ist eine Interaktionsmanagementplattform, die für Reputationsmanagement, Bewertungsgenerierung und Nachrichten an Kundschaft über jeden Kanal verwendet wird. Sammle Feedback, sende SMS an Kundschaft, erhalte Bewertungen – alles mit Podium. > > Bewertung: **4.3/5** von 522 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 522 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Podium - **Region**: Lehi, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - ACH Zahlungsabwicklung - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Angebotsmanagement - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Anrufaufzeichnung - Automatische Antworten - Autoresponders - Batch-Daten Kommunikation - Befragungs-/Umfragemanagement - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik ## Integrationen (120 insgesamt) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... und 105 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Online Reputation Management Tools](https://www.getapp.de/directory/873/reputation-management/software) ## Ähnliche Kategorien - [Online Reputation Management Tools](https://www.getapp.de/directory/873/reputation-management/software) - [Review Management Software](https://www.getapp.de/directory/575/feedback-and-reviews-management/software) - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software) ## Alternativen 1. [Birdeye](https://www.getapp.de/software/112535/birdeye) — 4.7/5 (704 reviews) 2. [Trustpilot](https://www.getapp.de/software/113149/trustpilot) — 4.5/5 (1204 reviews) 3. [Brand24](https://www.getapp.de/software/101485/brand24) — 4.7/5 (254 reviews) 4. [GiveMe5.ai](https://www.getapp.de/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Doctible](https://www.getapp.de/software/130799/doctible) — 4.8/5 (265 reviews) ## Nutzerbewertungen ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7. November 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Nachteile**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5. Dezember 2024* | Möbel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Nachteile**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3. November 2024* | Marketing & Werbung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Nachteile**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "office manager" — 4.0/5 > **Heather** | *14. Oktober 2024* | Medizinische Praxis | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: the simplicity of the Program was great. > > **Nachteile**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *16. Oktober 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Nachteile**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- Seite: 1 / 22\ Weiter: [Nächste Seite](https://www.getapp.de/software/109297/podium?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/109297/podium) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten