Über Salon Booking
Speziell für Friseurgeschäfte, Schönheitszentren, Therapeuten und Spas entwickelt, bietet der Salon Booking WordPress Plugin eine komplette Reihe von Funktionen für die Verwaltung von Buchungen Agenden, Online-Zahlungen und Kundenrezensionen.
Salon Booking bietet eine Zwei-Wege-Synchronisation mit Google Kalender, fähigkeitenbasiertem Termin-Routing, automatischen E-Mail-Benachrichtigungen und Follow-ups, mehreren Buchungsmethoden, und einer Drag-and-Drop-Schnittstelle.
Geräte
Unternehmensgröße
Märkte
Australien, Belgien, Kanada, Deutschland, Dänemark, Estland, Spanien, Vereinigtes Königreich, Italien, Niederlande, Norwegen, Schweden, Vereinigte Staaten und 8 weitere
Unterstützte Sprachen
Englisch, Finnisch, Französisch, Italienisch, Polnisch, Russisch, Spanisch und 2 weitere
Bilder
Funktionen
Gesamtzahl der Funktionen von Salon Booking: 33
- Alarmfunktion / Benachrichtigungen
- Berichterstattung und Statistik
- Bestätigung / Erinnerungen
- Drag-and-Drop
- E-Mail Erinnerungen
- E-Mail Marketing
- Echtzeit-Planung
- Erinnerungen
- Für Salons und Spas
- Kalender-Synchronisierung
- Kalenderverwaltung
- Kundendatenbank
- Kundenhistorie
- Kundenmanagement
- Kundenprofile
- Mehrere Standorte
- Mitarbeitereinsatzplanung
- Mitarbeitermanagement
- Mobiler Zugriff
- Online-Buchung
- Online-Zahlungen
- Reservierung-Management
- Reservierungs-Management
- Ressourcen-Planung
- SMS-Nachrichtenversand
- Teamkalender
- Terminplanung
- Terminverwaltung
- Verfügbarkeit-Management
- Verfügbarkeitsanzeige
- Verkaufspunkt POS
- Wiederkehrende Termine
- Zimmerbuchung
Alternativen
Bookly
Fresha
Booksy
Deputy
Nutzerbewertungen
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- Branche: Non-Profit-Organisation Management
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great plugin
Bewertet am 12.9.2020
After COVID19 we need to shedule and limit the access into our structure.
Thanks to the plugin we...
After COVID19 we need to shedule and limit the access into our structure.
Thanks to the plugin we have solved all the users' waiting problems, guaranteeing them distance and safety
Vorteile
I like the versatility and ease of use and setting
Nachteile
it can be improved in the back office interface especially when using the multi-shop add-on
Antwort von Salon Booking
Thank you, we hope to improve the back-end for multishop as soon possible.
- Branche: Design
- Untern. Größe: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Exactly what my customer needed
Bewertet am 25.9.2020
Vorteile
It is easy to customize and easy to use.
And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever.
Nachteile
I won't say they were things I didn't like.
In Betracht gezogene Alternativen
BooklyGründe für den Wechsel zu Salon Booking
To have a third option and I wasn't disappointed. The app sold it for me :)Antwort von Salon Booking
Thanks for your review
- Branche: Gesundheit, Wellness & Fitness
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Salon Booking support needs to listen to the customers
Bewertet am 10.3.2021
Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is...
Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is still working. So the software isn't working like expected. Same count's for the way e-mail forms are setup. It's very basically and not able to customise the look of the mails to company designs.
Vorteile
When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.
Nachteile
I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app.
Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.
Antwort von Salon Booking
Hi,
thank you very much for the time you spent for submit your experience with our software.
Your considerations are very valuable to us as we can use them for our software improvements.
Just to share with the readers of your review we want to add some more information.
Salon Booking System is a WordPress plugin and not a stand-alone software so the chance to see some conflicts with other plugins is ( unfortunately ) in the nature of WordPress environment.
WordPress has countless plugins and guarantee a total compatibility with all of them it's impossible for every kind of plugin authors. Many times you need to choose your priority.
We strive to limit the number of this kind of cases but we cannot succeed 100%.
In your case we provided all the support possible, answering to all your requests up some days ago and in many cases you confirmed that some of the issues you reported were fixed or simply doesn't exist.
Anyway I repeat, we need this kind of feedback, positive or negati
- Branche: Bildungsmanagement
- Untern. Größe: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
One of the best booking systems on the market!
Bewertet am 15.9.2021
Customer service has a always super helpful and will get most things fixed in a day or 2. They give...
Customer service has a always super helpful and will get most things fixed in a day or 2. They give you so many features as standard in the free version but as stated before, just allowing one payment option like PayPal would be a game changer!
I would highly recommend this software to anyone who needs a scheduling app that is very intuitive to use with options to suite almost every need.
Vorteile
This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised.
I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more!
The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.
Nachteile
I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.
- Branche: Sport
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Booking system for more than just hairdressers
Bewertet am 9.12.2020
Very helpful support and it basically does what we want for booking tennis slots on our courts. I...
Very helpful support and it basically does what we want for booking tennis slots on our courts. I am not that technical and for me to be able to change services, add services and things like that is great.
Vorteile
It is fairly easy to use as administrator and we have young and old using it with not too many issues. User friendly therefore. And Quick.
Nachteile
I would like to see less text in the confirmation upon booking. And it syncs with Google supposedly both ways but that doesn't somehow work for us. Also Google shows up a lot of text when hoovering over it so it is confusing to see where the availability is if there are 3 or more bookings in a day.
Antwort von Salon Booking
Thanks for the review!
If you are having trouble synchronizing with Calendar write an email to support@salonbookingsystem.com
Salon Booking Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Salon Booking.F. Welche Preispläne bietet Salon Booking an?
Salon Booking bietet folgende Kostenpläne an:
- Beginnt ab: 69,00 $/Jahr
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Salon Booking?
Salon Booking hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200
F: Welche Sprachen werden von Salon Booking unterstützt?
Salon Booking unterstützt die folgenden Sprachen:
Englisch, Finnisch, Französisch, Italienisch, Polnisch, Russisch, Spanisch
F. Unterstützt Salon Booking mobile Geräte?
Salon Booking unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Salon Booking?
Salon Booking kann in folgende Anwendungen integriert werden:
Google Calendar
F. Welche Varianten der Kundenbetreuung bietet Salon Booking an?
Salon Booking bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat
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