WellnessLiving

4,3 (473)
Eine Bewertung schreiben
Business-Management für die Gesundheits- und Fitnessbranche

Über WellnessLiving

WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.

Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.

Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.


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Du bist nicht sicher, ob WellnessLiving das Richtige ist? Mit einer beliebten Alternative vergleichen

WellnessLiving

4,3 (473)
VS.
Häufig bewertet

Startpreis

49,00 $
Monat
25,00 €
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

187
199

Integrationen

7
22

Bedienkomfort

4,2 (473)
4,1 (755)

Preis-Leistungs-Verhältnis

4,2 (473)
4,1 (755)

Kundenservice

4,3 (473)
4,2 (755)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,3 /5
(473)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,2/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,3/5

Hast du WellnessLiving bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 473 Bewertungen
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Tolles Management Tool nicht nur für Praxen

Bewertet am 6.10.2022

Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr...

Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr viel Arbeit und spart Kosten

Vorteile

Sehr umfangreiches Angebot und dadurch in den Tarifen jederzeit skalierbar

Nachteile

Der relativ hohe Preis ist nicht für jede neue Praxis erschwinglich

Antwort von WellnessLiving Systems

Hi,

Thanks for the great review. We're glad you enjoyed using our product. WellnessLiving is an all-in-one business management software designed for ease of use as well as affordability. We have a ton of features for just about every aspect of your business, including a robust client-side interface and an enormous degree of customization. The seamless integration of scheduling, client management, notifications, payments and many other tools all in one platform allow us to offer far more affordable prices compared to comparable solutions on the market, although it's true that individual business circumstances will vary and we offer several different subscription tiers depending on your needs. Most importantly, we're always thinking about how we can do even better for our customers and we appreciate you taking the time to share your thoughts. Thank you for choosing WellnessLiving.

Brian S. (Customer Advocate)

Chris
Chris
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Migrated from MindBody, not happy with pricing, app, limitations on billing, Ezidebit fees,...

Bewertet am 11.1.2018

Streamlined my business and this software are integrated with my website, Facebook, a customised...

Streamlined my business and this software are integrated with my website, Facebook, a customised app, just to say the least.

Vorteile

Graphical interface, simplicity with managing a class, group sessions and appointments. Switching from MindBody was so easy as functionality appears to be similar but in almost every service, much better! They make it simple! Sending SMS or txt messages within Australia is included, well free, as it's bundled in my monthly fee. My team have all picked up how to use the new platform without any formal training! The support is responsive and quick, reporting is fantastic and I am finding new reports even now to help me with managing and running my business. There seems to be a higher level of knowledge within the WellNess Living support teams also, rather than just basic call centre people at MindBody that don't seem to know the product and escalate almost every time you call. I initially thought I would save money by switching to Wellness Living, and I certainly have, but I have also tightened up my cash flow thanks to the enhanced functionality, with my staff more empowered to ensure clients are paid up as well as the app allowing for very easy payment of outstanding balances in just a few clicks. Payment plan functionality is new and fantastic, so I can't forget to bill a client say every week to pay off a past debt or lump sum payment over a period of time. The interface for MindBody is old school and the accounts section gave me a headache, often with clients confused with receipts and invoices. Far prefer the new colourful graphical interface and the simplicity!

Nachteile

I thought being in Australia would cause concerns with support queries due to my time zone, however, the online knowledge base has been fantastic with short videos to show how to do things and because the support team have been fast, combined with having an easy transition to this new platform, I cant say this has been a real problem. I didn't realise how much I could learn from short video's, and so quickly. The customisable SMS's and emails required a little work to suit my business. I personalised the new client 'Welcome SMS' to include a direct link to a page on my website as well as include a link to an app for the "Gift Receipt" SMS and email, but I guess this would be more setup / configuration concerns that one would go through initially?

Antwort von WellnessLiving Systems

Hey Chris! Thanks for leaving your awesome review. At WellnessLiving, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Elizabeth
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

All-In-One Booking System

Bewertet am 20.3.2024

I appreciate Wellness Living’s customer service. As a business owner with a looooong to-do list, I...

I appreciate Wellness Living’s customer service. As a business owner with a looooong to-do list, I love that Wellness Living makes our booking platform easy for myself and for our users. All the options available are also exceptional.

Vorteile

I love that Wellness Living includes so many of the features that I would have to pay more for on other platforms. Also, I feel like technology can easily overwhelm me and I find WL very user friendly.

Nachteile

Sometimes there are glitches during upgrades, but they are taken care of quickly.

In Betracht gezogene Alternativen

Vagaro und Mindbody

Gründe für den Wechsel zu WellnessLiving

What was included in the basic package out-beat the competitors by far.

Antwort von WellnessLiving Systems

Dear Elizabeth,

Thank you for your glowing review of WellnessLiving. Your feedback truly means the world to us and serves as a testament to our ongoing commitment to providing top-notch service and innovative solutions.

We're thrilled that you find WellnessLiving to be the perfect all-in-one booking system at an affordable price. Our goal is to provide comprehensive features that simplify your business operations while remaining user-friendly. Your recognition of our platform's simplicity in a tech-heavy world means the world to us.

Regarding the occasional glitches during upgrades, please accept our apologies for any inconvenience caused. Our dedicated team works tirelessly to promptly address any issues that arise, if you’re ever experiencing issues reach us at support@wellnessliving.com.

Once again, thank you for your kind words and ongoing support. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Warm Regards,

Anthony S

Tara
Gesamtbewertung
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Avoid! Waste of time and money!

Bewertet am 14.5.2024

When I first looked at WellnessLiving they were way too expensive. They call me to tell me they...

When I first looked at WellnessLiving they were way too expensive. They call me to tell me they have drastically dropped their prices so I met with them and it seemed like a good fit.
I met once with an onboarding specialist and she told me to log into my account with the login info given to me in an email and gave me her contact info, did a short demo and gave me some homework to do to set up the system on the back end in my account before our next session.

After our meeting I try to login and I cannot get into my account. I quickly learn that they extremely poor customer service. I email the onboarding specialist and it takes her over 36 hours to reply and then says she doesn't regularly check the email she gave me during our 1st call. When I tried to call her and tech support, no one answered the phone.

I have asked that they refund 4 days ago because I haven't used their service nor do I want to because their customer service is so poor. No response in 4 days! Avoid!!

Vorteile

Unsure because I never got to use it as I couldn't get into my account.

Nachteile

Lack of customer service and professionalism
Being billed for a service I haven't used and no one returns calls or emails

Antwort von WellnessLiving Systems

Hi Tara,

Thank you for your feedback. We sincerely apologize for the issues you've experienced. At WellnessLiving, we aim to deliver a seamless experience, and it's clear we missed the mark this time.

We understand your frustration, and agree that taking 36 hours to get back to you is unacceptable. We’re taking steps to enhance response time and ensure more effective communication to prevent future issues.

We have left you several voicemails and are eagerly awaiting your response to process your refund, rest assured we’re committed to resolving this promptly.

Your feedback is invaluable in helping us improve and provide better service. We hope to have another chance to meet your business needs and show you the true value of WellnessLiving.

Warm regards,

Anthony Spagnuolo (Customer Advocate)

Natalie
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I'm glad we made the switch.

Bewertet am 15.2.2024

The set up was quite easy, and the experience has been great. We had a few hiccups along the way...

The set up was quite easy, and the experience has been great. We had a few hiccups along the way but I have learned through these with the help of the Wellness Living support team, who is always available to help.

Vorteile

The entire system is very intuitive and easy to use.

Nachteile

I don't think we had anything we didn't like.

Antwort von WellnessLiving Systems

Dear Natalie,

Thank you for taking the time to share your experience with WellnessLiving! We're thrilled to hear that you've found our system intuitive and easy to use. It's fantastic to know that your onboarding process went smoothly and that you've had a great experience overall.

We truly appreciate your kind words about our support team. At WellnessLiving, we strive to provide exceptional customer service, and we're delighted to hear that our team was able to assist you effectively.

It's wonderful to hear that you're loving the many features our platform offers! We've designed our software with simplicity and functionality in mind, so it's fantastic to hear that you're finding it easy to navigate.

Remember, if you ever need assistance or have any questions, don't hesitate to reach out to us at support@wellnessliving.com or give us a call and leave a voicemail. Our dedicated support team is always here to help you make the most of our platform.

Warm Regards,

Anthony S

5 von 473 Bewertungen angezeigt Alle Bewertungen

WellnessLiving Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über WellnessLiving.

WellnessLiving bietet folgende Kostenpläne an:

  • Ab: 49,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

WellnessLiving hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

WellnessLiving unterstützt die folgenden Sprachen:

Englisch

WellnessLiving unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

WellnessLiving kann in folgende Anwendungen integriert werden:

Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, QuickBooks Online, WordPress

WellnessLiving bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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