WellnessLiving

WellnessLiving

Business management for the health & fitness industry

4.4/5 (157 Bewertungen)

WellnessLiving Übersicht

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Preis

Beginnt ab
39,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

WellnessLiving Bewertungen

Gesamtbewertung
4.4/5
85% Positive Bewertungen
114
Ausgezeichnet
19
Sehr gut
9
Durchschnitt
5
Gering
10
Schlecht
Erika B.
Mit Google übersetzen

So happy we chose WellnessLiving over MINDBODY!

Täglich für 1-5 Monate genutzt
Bewertet am 26.9.2019
Quelle der Bewertung: Capterra

My overall experience has been GREAT! It is so user friendly, and has so many awesome customizations. SO EASY TO USE!

Vorteile

This software is what I wish I had for the past 5 years. The previous studio I had managed used MINDBODY, and it was the biggest headache of my job. WellnessLiving's software is beyond user friendly, and the support staff is phenomenal. They not only guide you to find the answers you are looking for, but they are patient and kind while doing it. With being in a brand new barre studio, this is EXACTLY what we were looking for. The customers absolutely love the software. It's so easy for them to book their classes, and purchase packages. I have had several customers come in and say they wished it was so easy to navigate for every studio. I asked curiously to see what the app was called that gave them so many issues, and of course it was MINDBODY! WellnessLiving has defiantly eased my mind, I couldn't be happier!

Nachteile

I honestly can't think of any, I only wish I would have found WellnessLiving first in my previous studio!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mila B.
Mit Google übersetzen

So happy I switched to WL

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 17.9.2019
Quelle der Bewertung: Capterra

I’m very happy of using wl for my studio. It’s very user friendly both for the staff and the clients.

Vorteile

I love this software, it’s easy to use, it’s has all the features that my business needs and more and the customer service is always very responsive. I also love the promise of never increasing fees!

Nachteile

Software updates aren’t alerted in advance

Mit Google übersetzen

Antwort von WellnessLiving Systems

Hi Mila,
Thank you so much for your kind words! At WellnessLiving, we always work hard to ensure that our software is very user friendly, so we are pleased to hear that your staff and clients are both enjoying it. Our customer service team always does its best to be available and provide solutions to all our clients, day or night, so thank you so much for recognizing their efforts! WellnessLiving strives to give business owners such as yourself an affordable option to help run their establishments and grow to their full potential. We are so happy to hear that you are enjoying the software! Thank you for choosing WellnessLiving.
-Blake M. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Clif G.
Mit Google übersetzen

Why a High Review of Wellness Living

Täglich für 6-12 Monate genutzt
Bewertet am 13.9.2019
Quelle der Bewertung: GetApp

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Vorteile

As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used.

The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped.

Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Nachteile

The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well.

Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Jacquie B.
Mit Google übersetzen

customer service is excellent

Täglich für 6-12 Monate genutzt
Bewertet am 18.8.2019
Quelle der Bewertung: SoftwareAdvice

See above

Vorteile

Very committed to customer service, whenever I have a question, they are there to help...I attended the CanFItPro conference this past weekend and checked out the Wellness Living booth at the tradeshow and was pleasantly surprised to be greeted by Avital, my onboarding specialist...she actually remembered me a year later! Can't say enough about how helpful this team is! I have also been impressed by the numerous functions such as the Transformation Log and in-house challenges made possible through the app. My members love it to reserve and sign in to classes and find it easy to use.

Nachteile

Not as intuitive as I would have liked, but I'm not super tech savvy. The online tutorials and customer support make up for this!

Mit Google übersetzen

Antwort von WellnessLiving Systems

Hi Jacquie!
Thanks so much for taking the time to leave your review. Our teams do everything possible to always ensure that your customer service experience is as close to perfect as possible, which is why you can always trust that we will be there for you. We are so happy to hear that you had such an awesome experience with Avital. We have worked hard to provide you with the tools you need to run your business, so it is great to hear that you have found such success with our apps, transformation log, client features, scheduling, and everything else. We are always here to help you with anything you might need, so never hesitate to get in touch for some additional help setting things up or getting things running. Thank you for choosing WellnessLiving!
-Blake M. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Susan S.
Mit Google übersetzen

Customer Service 2nd to none

Täglich für 1-5 Monate genutzt
Bewertet am 30.7.2019
Quelle der Bewertung: Capterra

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Vorteile

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Nachteile

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Mit Google übersetzen

Antwort von WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

WellnessLiving Preis

Beginnt ab
39,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Starter: $39.00/month

Standard: $99.00/month

Professional: $199.00/month

Enterprise: $599.00/month

WellnessLiving Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Anwesenheitsmanagement
  • Automatische Benachrichtigungen
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Kalenderverwaltung
  • Klassenterminplanung
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenportal
  • Registrierungs-Management
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Webseitenintegration
  • Wiederkehrende Abrechnung

  • Automatisierte Abrechnung

Zusätzliche Informationen für WellnessLiving

Schlüssel-Features von WellnessLiving

  • ACH Check Transactions
  • Activities Booking
  • Analytics
  • Appointment Reminders
  • Appointment Scheduling
  • Attendee Management
  • Automated Publishing
  • Class Lists
  • Class Management
  • Custom Classroom Layout
  • Customer Targeting
  • Equipment Management
  • Gift Card Management
  • Instructor Management
  • Loyalty Program
  • Mass Texting
  • Membership Management
  • Recurring Appointments
  • Reminder Tracking
  • Room / Equipment Management
  • Room Scheduling
  • Wait List

Vorteile

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

  • WellnessLiving Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über WellnessLiving.

    F. Welche Preispläne bietet WellnessLiving an?

    WellnessLiving bietet folgende Kostenpläne an:

    Beginnt ab: 39,00 $/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Nicht verfügbar

    Starter: $39.00/month

    Standard: $99.00/month

    Professional: $199.00/month

    Enterprise: $599.00/month

    F. Was sind die Hauptfunktionen von WellnessLiving?

    WellnessLiving bietet die folgenden Funktionen:

    • ACH Check Transactions
    • Activities Booking
    • Analytics
    • Appointment Reminders
    • Appointment Scheduling
    • Attendee Management
    • Automated Publishing
    • Class Lists
    • Class Management
    • Custom Classroom Layout
    • Customer Targeting
    • Equipment Management
    • Gift Card Management
    • Instructor Management
    • Loyalty Program
    • Mass Texting
    • Membership Management
    • Recurring Appointments
    • Reminder Tracking
    • Room / Equipment Management
    • Room Scheduling
    • Wait List

    F. Wer sind die typischen Nutzer von WellnessLiving?

    WellnessLiving hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von WellnessLiving unterstützt?

    WellnessLiving unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet WellnessLiving an?

    WellnessLiving hat folgende Preismodelle:

    Abonnement

    F. Unterstützt WellnessLiving mobile Geräte?

    WellnessLiving unterstützt die folgenden Geräte:

    Android, iPhone, iPad

    F. Mit welchen anderen Applikationen integriert WellnessLiving?

    WellnessLiving kann in folgende Anwendungen integriert werden:

    Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

    F. Welche Varianten der Kundenbetreuung bietet WellnessLiving an?

    WellnessLiving bietet folgende Optionen für Kundensupport:

    Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen