WellnessLiving
Über WellnessLiving
WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.
Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.
Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.
Preisoptionen ab:
59,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu WellnessLiving
Typische Kunden
- Freie Mitarbeiter
- Kleine Unternehmen (2–50)
- Mittelgroße Unternehmen (51–500)
- Großunternehmen (500 und mehr)
Einsatz
- Cloudbasiert
- On-Premise (vor Ort)
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigtes Königreich, Vereinigte Staaten
Unterstützte Sprachen
Englisch
Preisoptionen ab:
59,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu WellnessLiving
Bilder
Funktionen
Gesamtzahl der Funktionen von WellnessLiving: 185
Alternativen
Mindbody
Zen Planner
Vagaro
Glofox
Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Schreiben & Editieren
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
With WellnessLiving, any goal is possible.
Bewertet am 7.9.2022
There is no doubt that you will be happy with the results if you try it out.
There is no doubt that you will be happy with the results if you try it out.
Vorteile
Every company that lacks a technological edge needs the right resources and tools to be successful, and WellnessLiving has provided them to us. As part of our company's expansion, WellnessLiving can be an invaluable resource as we begin to expand our behavioral care service. With it, managing clients and optimizing workflows are a breeze! Thanks to its cutting-edge tools, our business has grown, our relationship with customers is improving, and so is our customer satisfaction!
Nachteile
In my experience, WellnessLiving does not have any shortcomings. It's an awesome user experience. I am content with WellnessLiving's scheduling and management capabilities, and it works seamlessly. WellnessLiving has been a big hit as expected.
Antwort von WellnessLiving Systems
Hey Harshita,
We really appreciate it! There's a lot that goes into developing a robust business management platform but the key is in tying all those different aspects together in an easy-to-use interface. Not only do we want to give you amazing tools to help run your operations but we also want to make it so you can harness all that it has to offer, and without having to spend countless hours studying the system or troubleshooting with tech support. We're ecstatic to hear that you've found success using WellnessLiving and we're always looking for ways to continue improving and refining our platform based on customer feedback. If you have a few minutes, please see our Community Forum and let us know if there are any new features or changes you'd like to see made! I've added the link below. Thank you for choosing WellnessLiving!
(Brian S. Customer Advocate)
Link: community.wellnessliving.com
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Elevate Review
Bewertet am 16.9.2022
Overall I love the company and love what WL is doing. I feel like it's a small business that grew...
Overall I love the company and love what WL is doing. I feel like it's a small business that grew up a bit too fast and is having to adapt to the volume.
Vorteile
I like the flexibility of the software. To make it work for many different types of business. Ease of use. I don't run into too many problems with customers having an issue with the product which speaks for itself..
Nachteile
I'm concerned with the testing cycle before rolling out updates. There seems to be too many critical business disruptions after rolling out updates.
I'm not crazy about the reporting. I came from Mindbody and the reporting is like night and day. I don't find too many reports that really help me manage my business in WL. It takes me way too long just to run a KPI report.
When I came on the sales person told me that WL would never charge for add ons like Mind Body kept doing which is why most people started migrating. But now I do see that WL is following in the footsteps and constantly adding more additional costs for everything. Not a fan.
That being said I also don't think that the voting process for updates is working well. I see updates to things that weren't voted on and things heavily voted on for years never get implemented.
Warum WellnessLiving gewählt wurde
The cost kept going up without the return on investment. But also I felt like Mind Body started becoming unethical in its practices of "stealing customers" and using our data for its own means.Gründe für den Wechsel zu WellnessLiving
They didn't seem to fill the boxes I was looking for. They had some elements of what I wanted but were lacking in some others.Antwort von WellnessLiving Systems
Hey Bob,
Thanks for the great review! We support thousands of businesses in so many different industries and our job is to make sure that your software is consistently easy for you and your clients to use. We're sorry to hear about some of the issues you've encountered lately. Unfortunately the last update release wasn't as smooth as we'd like and we're taking important measures to ensure the disruption doesn't occur again. Please also know that we are going full throttle to build feature requests coming from users such as yourself. Over these past few years alone we've added literally hundreds of individual features and enhancements, almost entirely coming from the customer request system with big examples such as Power Search, Message Center, auto-updating Client Groups among many, many others. We're continuing to move as fast as we can to build the amazing solutions being requested and I think you'll love to see what's in our coming updates!
Steven H. (Customer Advocate)
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Do not use this software
Bewertet am 21.8.2022
Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can...
Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months).
To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money.
Vorteile
Their were no pros. It doesn't work. You will pay for a product that doesn't work
In Betracht gezogene Alternativen
Zendesk SuiteGründe für den Wechsel zu WellnessLiving
They actually workAntwort von WellnessLiving Systems
Hey Juan Carlos,
We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at support@wellnessliving.com or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed.
Steven H. (Customer Advocate)
- Branche: Sport
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Growing Pains, but Excellent for Management of Traditional Martial Arts Schools
Bewertet am 2.6.2022
Today, we contacted TS because we were trying to determine how to view a hold we had placed on a...
Today, we contacted TS because we were trying to determine how to view a hold we had placed on a student's membership. Tech Advisor [SENSITIVE CONTENT] quickly showed us how to do so. Then, unprompted, she showed us how to view past payments from the same page. So, we got a bonus benefit from one support call! Thereafter, another question occurred to us, and we asked [SENSITIVE CONTENT] to show us how to generate a report that would show us members who have two or more enrollments. After researching the issue, [SENSITIVE CONTENT] was able to answer this final question. My overall impression of [SENSITIVE CONTENT] assistance is that she is extremely knowledgeable about the software, emphasizes its strengths, and is most personable. For example, during our call she said: "let me show you something really cool about Wellness Living: Power Searches..." [SENSITIVE CONTENT], then, explained the many benefits of Power Searches. This excellent guidance and enthusiasm is refreshing and much appreciated. Kudos to [SENSITIVE CONTENT]
Vorteile
We have been with Wellness Living for more than 2 years and have been satisfied with the platform for its stability, features and Tech Support, which was superb as they would pick up our calls right away and provide excellent guidance. Their TS staff is highly intelligent, well-trained, professional and polite.
Nachteile
However, in recent months, TS has been over-burdened because they are normally unavailable when we call, which slows down our work flow. If this trend continues, we might have to look for a new management platform. This is not a reflection on the TS staff. Rather, it is likely a function of Wellness Living's growing popularity.
In Betracht gezogene Alternativen
MindbodyWarum WellnessLiving gewählt wurde
Zen Planner had excellent features and Tech Support, but it was not possible to integrate live and recorded online classes in the paid platform. During the Pandemic, this was critical. So, we switched to Wellness Living.Zuvor genutzte Software
Zen PlannerGründe für den Wechsel zu WellnessLiving
Before Zen Planner we used Mind Body. However, we left MB because in the 5 years we were with them, they made no enhancements to the software for traditional martial arts schools, it was wildly overpriced, extremely difficult to use and it was almost impossible to get tech support on the phone. Then, after we decided to move from Zen Planner, we took another look at MB because they offered streaming of live and recorded classes. However, MB was 4 times the price of Wellness Living!Antwort von WellnessLiving Systems
Hey Richard,
Thanks for sharing your amazing review. At the onset of COVID we saw the writing on the wall and we made a strong push to add live streaming, on-demand video, and many other features to make it extremely simple to run your martial arts school online (in many cases it actually helped our customers add new revenue streams onto their business!). As a company, we strive to achieve an edge by delivering far better support for your business compared to many of our larger competitors, and at an extremely affordable price too. It's also why we set the bar so high for our technical support staff: We want to help you grow your business with the confidence of a software expert at your side and for you to end every call having learned something new. We apologize for the recent delays in response times, we are growing our support staff exponentially and we're also working hard to train them thoroughly to Galia's level! ;)
Sarah M. (Customer Advocate)
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love Wellness!
Bewertet am 24.8.2022
I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it...
I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it possible to keep up with the big dogs.
Vorteile
Love that the software is easy to navigate, the help bar is actually helpful, customer support is available when you need it, they are friendly, efficient and always looking for ways to improve. So many awesome resources!
Nachteile
Before I met with a business advisor, I felt like there were so many tools I just didn't know I had or how to use them.
In Betracht gezogene Alternativen
MindbodyGründe für den Wechsel zu WellnessLiving
Ease of use, bang for my buck, appearance, efficiency and ability to customize so many aspects for my business. Wellness is the bones to my business. I get to decide everything else.Antwort von WellnessLiving Systems
Thanks for the amazing review Victoria! We believe in the power of positive reinforcement and when we focus on your success as a business, it helps us succeed too. Continuous learning and improvement is a never-ending process that allows us to build our software into a more robust product with every update and we've only been able to do it with the help of amazing customers such as yourself. It's easy to get lost in the specifics of individual features, but the overarching goal for us has always been to make business management software easier to use. That tends to make things more efficient, it eliminates headaches and it gives you more of your time back every day to focus on doing what you love and running your business. We're looking forward to much more continued growth, together!
Natasha B. (Customer Advocate)
WellnessLiving Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über WellnessLiving.F. Welche Preispläne bietet WellnessLiving an?
WellnessLiving bietet folgende Kostenpläne an:
- Ab: 59,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von WellnessLiving?
WellnessLiving hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
F: Welche Sprachen werden von WellnessLiving unterstützt?
WellnessLiving unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt WellnessLiving mobile Geräte?
WellnessLiving unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert WellnessLiving?
WellnessLiving kann in folgende Anwendungen integriert werden:
Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress
F. Welche Varianten der Kundenbetreuung bietet WellnessLiving an?
WellnessLiving bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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