WellnessLiving
WellnessLiving
Über WellnessLiving
WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.
Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.
Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Tolles Management Tool nicht nur für Praxen
Bewertet am 6.10.2022
Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr...
Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr viel Arbeit und spart Kosten
Vorteile
Sehr umfangreiches Angebot und dadurch in den Tarifen jederzeit skalierbar
Nachteile
Der relativ hohe Preis ist nicht für jede neue Praxis erschwinglich
Antwort von WellnessLiving Systems
Hi,
Thanks for the great review. We're glad you enjoyed using our product. WellnessLiving is an all-in-one business management software designed for ease of use as well as affordability. We have a ton of features for just about every aspect of your business, including a robust client-side interface and an enormous degree of customization. The seamless integration of scheduling, client management, notifications, payments and many other tools all in one platform allow us to offer far more affordable prices compared to comparable solutions on the market, although it's true that individual business circumstances will vary and we offer several different subscription tiers depending on your needs. Most importantly, we're always thinking about how we can do even better for our customers and we appreciate you taking the time to share your thoughts. Thank you for choosing WellnessLiving.
Brian S. (Customer Advocate)
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Migrated from MindBody, not happy with pricing, app, limitations on billing, Ezidebit fees,...
Bewertet am 11.1.2018
Streamlined my business and this software are integrated with my website, Facebook, a customised...
Streamlined my business and this software are integrated with my website, Facebook, a customised app, just to say the least.
Vorteile
Graphical interface, simplicity with managing a class, group sessions and appointments. Switching from MindBody was so easy as functionality appears to be similar but in almost every service, much better! They make it simple! Sending SMS or txt messages within Australia is included, well free, as it's bundled in my monthly fee. My team have all picked up how to use the new platform without any formal training! The support is responsive and quick, reporting is fantastic and I am finding new reports even now to help me with managing and running my business. There seems to be a higher level of knowledge within the WellNess Living support teams also, rather than just basic call centre people at MindBody that don't seem to know the product and escalate almost every time you call. I initially thought I would save money by switching to Wellness Living, and I certainly have, but I have also tightened up my cash flow thanks to the enhanced functionality, with my staff more empowered to ensure clients are paid up as well as the app allowing for very easy payment of outstanding balances in just a few clicks. Payment plan functionality is new and fantastic, so I can't forget to bill a client say every week to pay off a past debt or lump sum payment over a period of time. The interface for MindBody is old school and the accounts section gave me a headache, often with clients confused with receipts and invoices. Far prefer the new colourful graphical interface and the simplicity!
Nachteile
I thought being in Australia would cause concerns with support queries due to my time zone, however, the online knowledge base has been fantastic with short videos to show how to do things and because the support team have been fast, combined with having an easy transition to this new platform, I cant say this has been a real problem. I didn't realise how much I could learn from short video's, and so quickly. The customisable SMS's and emails required a little work to suit my business. I personalised the new client 'Welcome SMS' to include a direct link to a page on my website as well as include a link to an app for the "Gift Receipt" SMS and email, but I guess this would be more setup / configuration concerns that one would go through initially?
Antwort von WellnessLiving Systems
Hey Chris! Thanks for leaving your awesome review. At WellnessLiving, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Top notch customer service!
Bewertet am 1.8.2024
Wonderful! They really listen and care about their clients.
Wonderful! They really listen and care about their clients.
Vorteile
Customer service is top notch! They are not only responsive but very caring and friendly. They really listen and provide excellent support.
Nachteile
Reports are clear but sometimes unsure of the accuracy after refunds are applied or billed to client accounts.
In Betracht gezogene Alternativen
SquarespaceWarum WellnessLiving gewählt wurde
Easier to use, MUCH BETTER CUSTOMER SERVICE, more affordableZuvor genutzte Software
MindbodyGründe für den Wechsel zu WellnessLiving
Features and customer service primarily.Antwort von WellnessLiving Systems
Hey Chanda,
Thank you for your wonderful review! We’re delighted to hear that our top-notch customer service has made such a positive impression on you. Our team is committed to being responsive, caring, and friendly, and we will definitely pass on your feedback to our Customer Excellence Team.
We’re thrilled that you found WellnessLiving easier to use and affordable. Our goal is to provide an all-in-one solution that saves you time, streamlines operations, and constantly improves your experience. Your decision to switch to us highlights our commitment to delivering superior features and unparalleled customer support.
Regarding your comment on report accuracy after refunds or billing adjustments, someone from our team will reach out to you to offer support, or you can reach us at support@wellnessliving.com.
Thank you again for your feedback and for choosing WellnessLiving. We look forward to continuing to support your business!
Best regards,
Anthony S.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Not a frontrunner software for myself
Bewertet am 19.11.2024
I have used it as a software and as a consumer and both instances I found it difficult to use.
I have used it as a software and as a consumer and both instances I found it difficult to use.
Vorteile
I don't really like this software. It is pretty easy to use but lacks quite a bit
Nachteile
It is very behind in terms of software. Not a whole lot of functionality
Antwort von WellnessLiving Systems
Hi Heather!
Thank you for sharing your feedback. While we’re glad you found WellnessLiving easy to use, we’re sorry to hear it hasn’t fully met your expectations. We’re continuously improving our platform and would love to address your concerns.
WellnessLiving stands out from competitors by offering an all-in-one, more affordable solution designed to attract, convert, and retain clients. With features like automated marketing, 24/7 support, and user-friendly tools, we aim to simplify operations and provide exceptional value.
If you’d like assistance or have specific suggestions, please reach out to us at support@wellnessliving.com. Your feedback drives our innovation, and we’re here to help!
Best regards,
Anthony S.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Gym Management Software
Bewertet am 24.5.2024
Very good, highly recommend. Easy to use for staff and members alike, huge range of capabilities...
Very good, highly recommend. Easy to use for staff and members alike, huge range of capabilities within the app and backend software. Made running the business that little bit easier!
Vorteile
The app makes booking super easy! The reporting capabilities and member notifications are great.
Nachteile
At times it was difficult to contact customer support being in Australia.
Antwort von WellnessLiving Systems
Hey Chelsea,
Thank you for your review! We’re thrilled that our user-friendly app and comprehensive reporting features are enhancing your gym’s operations.
We love our international customers and have a dedicated toll-free number specifically for our Australian customers, a member of our team will reach out to provide you with that number to ensure you do not incur any long-distance charges! You made the right decision by switching from Mindbody—we have so many customers that make that same decision every month! Our system is designed to streamline your operations and enhance the client experience, empowering your business to thrive.
All the best,
Anthony S (Customer Advocate)
WellnessLiving Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über WellnessLiving.F. Welche Preispläne bietet WellnessLiving an?
WellnessLiving bietet folgende Kostenpläne an:
- Ab: 99,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von WellnessLiving?
WellnessLiving hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von WellnessLiving unterstützt?
WellnessLiving unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt WellnessLiving mobile Geräte?
WellnessLiving unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert WellnessLiving?
WellnessLiving kann in folgende Anwendungen integriert werden:
Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, QuickBooks Online, WordPress
F. Welche Varianten der Kundenbetreuung bietet WellnessLiving an?
WellnessLiving bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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