DineTime Host

DineTime Host

Front of house management solution for restaurants

4.5/5 (11 Bewertungen)

DineTime Host Übersicht

Was ist DineTime Host?

DineTime Host is a mobile front of house solution which enables restaurants to manage reservations, waitlists, tables, and serving staff, and view real-time trends and analytics. The system is suitable for restaurants of all sizes, from single-unit operators to large-scale chains.

DineTime’s electronic reservation book (ERB) software allows users to manage all desktop, mobile, and call-in reservations in one place, with the built-in Availability Plan to prevent overbooking by setting reservation pace. The reservation software can also be used to track guest information including names, phone numbers, and email addresses, and integrates with loyalty programs to provide additional information and guest opportunities. Diners can be added to the wait list by staff, or join directly through the DineTime customer app on their smartphone. Estimated wait times, two-way text messaging, and real-time data let staff keep diners updated on their position in the wait list. Additionally, the companion app allows customers to find restaurants, make reservations, and modify their bookings.

With DineTime, users can create custom floor plans, assign servers to stations, organize shifts, and automatically or manually manage staff rotations. DineTime can be integrated with a range of kitchen automation solutions, point of sale (POS) systems, online ordering and delivery services, and more through the restaurant reservation API. Users can view and analyze real-time and historical data to assess their restaurant’s performance, view daily operational summaries, and run reports on sales, reservations, quote accuracy, and more.

DineTime Host Übersicht

Preis

Beginnt ab
49,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.


DineTime Host Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

DineTime Host Screenshot: Guests can be added to wait lists, with automatic estimation of wait times
DineTime Host Screenshot: Guests can be added to wait lists, with automatic estimation of wait times DineTime Host Screenshot: Guests can also join wait lists from the DineTime mobile app DineTime Host Screenshot: Two-way text messaging enables communication between staff and guests DineTime Host Screenshot: Guest information can be recorded and tracked DineTime Host Screenshot: Servers can view real-time data for each table DineTime Host Screenshot: Custom floor plans can be created in DineTime DineTime Host Screenshot: Servers can be assigned to different sections DineTime Host Screenshot: The customer app for iOS and Android allows users to search for restaurants, makes reservations, and more DineTime Host Screenshot: Daily, weekly, and monthly summary reports are generated automatically DineTime Host Screenshot: Users can view and analyze real-time and historic data to assess their restaurant's performance

DineTime Host Bewertungen

DineTime Host Bewertungen

Gesamtbewertung
4.5
/
5
Ausgezeichnet
6

Sehr gut
5

Durchschnitt
0

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
4.6
Funktionen
4.1
Bedienkomfort
4.3
Kundenbetreuung
5
100% haben diese Anwendung empfohlen
Joyce R.

Absolutely Amazing for our operation!

Guest Data, 2 way SMS, server rotations and more


Mit Google übersetzen
David W.

DineTime

DineTime is an effective table management system, and has replaced our pagers with text messages to guests, which everyone prefers. It can take submissions from the DineTime app and from our company's website, and has proven an effective and reliable solution.


Mit Google übersetzen
Jon G.

DineTime has been an asset to our operations

Accurate quote times, rotational seating, guest texting, and improved flow at the host stand.


Mit Google übersetzen
Verifizierter Rezensent

Website Widgets Not for Multi-Outlet

DineTime had helped simplify our outdated reservation system without being difficult to setup and train.


Mit Google übersetzen
Spencer S.

Typically very good. Back end could be more streamlined to find information.


Mit Google übersetzen
Joyce R.
Branche: Essen & Trinken
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Absolutely Amazing for our operation!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 13.7.2017
Quelle der Bewertung: Capterra

Guest Data, 2 way SMS, server rotations and more

Vorteile

The ability to handle waitlist, call aheads, and reservation with one solution. DineTime gets us seen by more diners and allows are current diners to make reservations from the DineTime App!

Nachteile

We use the cloud based solution. So lag time on table updates and redundency has been the only issues that we have had, but those are few and far in between. I would like to see Day part cover count on the floor chart screen if possible.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

David W.
Branche: Restaurants
Untern. Größe: 1.001-5.000 Mitarbeiter
Übersetzen nach: Deutsch

DineTime

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 10.10.2018
Quelle der Bewertung: Capterra

DineTime is an effective table management system, and has replaced our pagers with text messages to guests, which everyone prefers. It can take submissions from the DineTime app and from our company's website, and has proven an effective and reliable solution.

Vorteile

The software fulfills our needs for hosts and bussers, and integrates with our Kitchen Display systems for easy management.

Nachteile

product is still in development, and we are waiting on a few features to be added, but its fully featured at present, and we are satisfied with the current functionality.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Jon G.
Branche: Restaurants
Untern. Größe: 5.001-10.000 Mitarbeiter
Übersetzen nach: Deutsch

DineTime has been an asset to our operations

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 13.7.2017
Quelle der Bewertung: Capterra

Accurate quote times, rotational seating, guest texting, and improved flow at the host stand.

Vorteile

We love not having to use pagers and the ability to text our guests especially at locations in a mall setting makes for a better waiting experience. The chit also shares info about the guest or reason for visiting such as birthday or graduation and enables us to cater to their celebrations.

Nachteile

We feel there should be a better way to run a shift change aside from changing the floor plan and wiping out existing data. Same for phase maps. We also would like to have more control over text content and have the ability to make text messages unique by location.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Verifizierter Rezensent
Branche: Gastgewerbe
Untern. Größe: 1.001-5.000 Mitarbeiter
Übersetzen nach: Deutsch

Website Widgets Not for Multi-Outlet

Monatlich für 6-12 Monate genutzt
Bewertet am 12.4.2019
Quelle der Bewertung: Capterra

DineTime had helped simplify our outdated reservation system without being difficult to setup and train.

Vorteile

The setup for messaging and scheduling is fairly intuitive and easy to pick up.

Nachteile

The website reservation widgets do not function properly when your have many on a page, say for a list of different outlets where you want to shoot a reservation widget for each. We found a work around but this should have been easier.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 5.0/10

Spencer S.
Übersetzen nach: Deutsch

Typically very good. Back end could be more streamlined to find information.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 13.7.2017
Quelle der Bewertung: Capterra

Vorteile

Ease of use on the front end. Little to no staff training is required because of how straightforward it is. Price/value when compared to competitors.

Nachteile

Some functions and features on the back end that don't seem to work on the front. Minor features but I wish they were removed if not available (require CC, different options etc.)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
8.7/10
Basierend auf 11 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

DineTime Host Preis

DineTime Host Preis

Beginnt ab
49,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

Preis-Leistungs-Verhältnis
4.6/5
Basierend auf 11 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

DineTime Host Funktionen

DineTime Host Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Auftragsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Geschenkkarten-System
Integration von Dritten
Inventarverwaltung
Kreditkartenbearbeitung
Kundendatenbank
Kundenhistorie
Mehrere Standorte
Mitarbeitermanagement
Rabattmanagement
Treueprogramm
Verkaufsberichterstattung
Verkaufspunkt POS
Funktionen
4.1/5
Basierend auf 11 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für DineTime Host

Zusätzliche Informationen für DineTime Host

Schlüssel-Features von DineTime Host

  • 2-way text messaging
  • Automatic & manual service staff rotation
  • Availability plan
  • Custom floor plans
  • Customer app
  • Customer information capture & tracking
  • Electronic reservation book (ERB)
  • Guest list management
  • Guest management
  • Historical data tracking
  • Loyalty program integration
  • Online reservations
  • Real-time data
  • Restaurant analytics
  • Restaurant reservation API
  • Rotation management
  • Server assignment
  • Shift scheduling
  • Table management
  • Wait time calculation
  • Waitlist management
  • Waitstaff management

Vorteile

  • The electronic reservation book (ERB) software can be used to manage all desktop, mobile, and call-in reservations in a single place, with the Availability Plan feature preventing overbooking by setting reservation pace.

  • Guests can be added to waitlists, and users can supply wait times, communicate with guests through two-way text messaging, and provide information on when diners’ food will arrive.

  • Users can create custom floor plans, organize shifts, assign servers to stations, automatically or manually manage server rotations, and more.

  • Mobile apps for Android and iOS enable customers to locate restaurants, book tables, view wait lists and times, and update their reservations from wherever they are.

  • Users can view and analyze historical and real-time data on reservations, table turns, wait list, and seating statistics, and daily operational statistics summaries and snapshots are generated.

  • DineTime Host Häufig gestellte Fragen

    DineTime Host Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über DineTime Host.

    F. Welche Preispläne bietet DineTime Host an?

    DineTime Host bietet folgende Kostenpläne an:

    Beginnt ab: 49,00 $/Monat

    Preismodell: Kostenlos, Abonnement

    Gratis Testen: Verfügbar

    Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

    F. Was sind die Hauptfunktionen von DineTime Host?

    DineTime Host bietet die folgenden Funktionen:

    • 2-way text messaging
    • Automatic & manual service staff rotation
    • Availability plan
    • Custom floor plans
    • Customer app
    • Customer information capture & tracking
    • Electronic reservation book (ERB)
    • Guest list management
    • Guest management
    • Historical data tracking
    • Loyalty program integration
    • Online reservations
    • Real-time data
    • Restaurant analytics
    • Restaurant reservation API
    • Rotation management
    • Server assignment
    • Shift scheduling
    • Table management
    • Wait time calculation
    • Waitlist management
    • Waitstaff management

    F. Wer sind die typischen Nutzer von DineTime Host?

    DineTime Host hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von DineTime Host unterstützt?

    DineTime Host unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet DineTime Host an?

    DineTime Host hat folgende Preismodelle:

    Kostenlos, Abonnement

    F. Unterstützt DineTime Host mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte DineTime Host unterstützt

    F. Mit welchen anderen Applikationen integriert DineTime Host?

    Wir haben keine Informationen darüber, welche Integrationen DineTime Host hat

    F. Welche Varianten der Kundenbetreuung bietet DineTime Host an?

    DineTime Host bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Online-Support, Telefon-Support