BILL Spend & Expense (Formerly Divvy)

Virtual Cards are easy to generate, Control of employee cards and funds is really nice, Reporting is good, support has been really good

It is a little difficult for employees to catch on to how everything is supposed to work. It changes fairly quickly (good because it gets better, but con because you have to change your processes or relearn the software)

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

We can match spending to budget lines and adjust them on the fly

the software is very buggy. at least several times per week, the approval process for spending gets hung up using the mobile phones. We very frequently (more than once per week, have charges declined when paying our vendors. The ACH and Bill Pay process work very, badly.

Transparency when it comes to spending has shifted our company culture. People are now act more trustworthy with what they use the company card on. Any product that helps my company have a culture of openness & accountability will be a company I stick with for years to come. Cheers to Divvy on closing the gap of emotional and reactive spending & budgeting.

I wish I could get my cards overnighted from the second I order them. #RichBusinessManProblems