Sirvoy

4,7 (258)
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Hotel Reservierungs- und Property-Management-System

Über Sirvoy

Sirvoy Booking System ist ein cloudbasiertes Hotelreservierungs- und Property-Management-System, mit dem Nutzer Buchungen über mehrere Kanäle empfangen und verwalten können. Das System ist für kleine und mittlere Hotels konzipiert, B&Bs, Hostels, Gästehäuser, Motels und Lodges.

Sirvoy Booking System ermöglicht es Benutzern, eine Buchungsmaschine in deiner Website oder Facebook-Seite einzubetten, sodass die Gäste zu jeder Zeit Buchungen vornehmen können. Zweifache Integration mit anderen Buchungskanälen ermöglicht Kunden die Buchung über TripAdvisor, Booking.com, Expedia, Hostelworld, Agoda und mehr. Benutzer können mehrere Zimmertypen erstellen und kategorisieren, Preise, Steuern und Zuschläge verwalten, Einschränkungen festlegen, einzelne Räume oder Einheiten blockieren und Rabatt- oder Coupon-Codes generieren. Saison-Preise werden unterstützt, so dass die Nutzer ihr Einkommen während des ganzen Jahres optimieren können. Automatisierte E-Mails können an Gäste gesendet werden, um Buchungsbestätigungen, Check-in- und Check-out-Benachrichtigungen und mehr mit anpassbaren SMS- und E-Mail-Vorlagen zu versenden.

Mit Sirvoy Booking System können Benutzer Zahlungen zum Zeitpunkt der Buchung verarbeiten, Kreditkartendetails speichern, um sie später zu verarbeiten, und Rechnungen und Kassenbelege erstellen. Buchungen können geändert und storniert werden, und Benutzer können Housekeeping- und Reinigungsaufgaben für Räume planen. Buchungen können im PDF-Format gedruckt werden und Buchungsinformationen können auf andere Systeme exportiert werden.


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Du bist nicht sicher, ob Sirvoy das Richtige ist? Mit einer beliebten Alternative vergleichen

Sirvoy

4,7 (258)
VS.

Startpreis

9,00 €
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

53
93

Integrationen

5
16

Bedienkomfort

4,6 (258)
4,5 (179)

Preis-Leistungs-Verhältnis

4,7 (258)
4,5 (179)

Kundenservice

4,7 (258)
4,5 (179)
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Nutzerbewertungen

Gesamtbewertung

4,7 /5
(258)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,3/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,7/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 258 Bewertungen
Mogens
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Quick and easy to use - booking system

Bewertet am 5.5.2019

We manage 25 rooms/63 beds with Sirvoy. We have it on our web-site, with Booking.com and Citybreak...

We manage 25 rooms/63 beds with Sirvoy. We have it on our web-site, with Booking.com and Citybreak and just works every time!

Vorteile

It is so easy to use and really gives a great overview of the bookings.

Nachteile

It should be easier to change a price when you book by the front desk.

Antwort von Sirvoy

Hi Mogens, it was great to read such fantastic feedback and to know that the software is working so well for you. I have raised your point about the price editing with our developers for their comments. Kind regards, Adele

Jennifer
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simply outstanding

Bewertet am 21.12.2020

The hotel is open all year but we are seasonal which means that I sometimes have young and not too...

The hotel is open all year but we are seasonal which means that I sometimes have young and not too experienced staff during the summers. However, the software is so user-friendly, that they quickly learn how to use Sirvoy. And if the staff make an error, it is an easy fix for me to adjust or for the staff to click on the support-chat button and ask. The Statistics page is a life saver. When Corona hit us and some of the possible reliefs we could get, were based on proof of how much our hotel was at loss exactly during March and April comparing to the year before, it took me 2 seconds to get the info. And the support makes me feel safe as it's a big responsibility that everything works.

Vorteile

I am an owner of a hotel that I suddenly inherited a few years ago. I took over when the booking system was very dated and I needed the best, the simplest and the most user-friendly booking system on the market with the absolute best and quickest support. I spent several hours in meetings on the computer with the salesmen of different booking systems as they went over their software through screen sharing. What I found was that Sirvoy was the simplest way to get the best overview about what is going on at the hotel. It also has the best option with the mobile view and it´s user-friendly. It became a total relief for our bookkeeper as everything you want goes through Sirvoy, even renting out staff for weddings or renting out our gift shop itself. The customer support is totally outstanding and I can say that with confidence, needing a lot of help with a lot of things in the beginning. Nothing is too big or too small and they always see it to the end with a smile and lightning fast. Sirvoy support listens to us customers when we come with ideas of "how to make the software even better". Everything comes with an easy and competitive price model.

Nachteile

I only have detailed things on my wish list for the software. For example, the system doesn’t support one reservation if a company wants to book a couple of nights, several weeks in a row. Instead, they need to make each stay an individual reservation. In my case, the travel agent got 10 different emails and booking numbers for the same person. However, I can create an invoice with all reservations on the same page, it just can’t be done when making a reservation, just yet. Also, I understand the complexity about channeling different OTA’s such as Booking.com. And if one OTA decides to update/make a change, we sometimes get caught in between (as happened to me), but Sirvoy is right there on the phone, on chat or email to help figure everything out. Oh. And I love how easy it is to close the hotel for weddings etc and how the guests with a code make their own reservations. However, I’d really prefer if the code was above the date-calendar and not below as some guests get stuck with not being able to retrieve the dates…because the code comes after… And. I’d love it if I could just use the “add-ons” without having to make a hotel reservation. Sometimes the guests want to invite friends to join them at breakfast. It would be great to have the system being able to create a receipt for “just breakfast” without looking like they stayed in a room. But these are all just minor details.

Antwort von Sirvoy

This is such wonderful feedback Jennifer, we are thrilled to hear such a wonderful account of your experience with Sirvoy. It's great to know that the team has helped keep your business happy and healthy especially in difficult times like these! We hope that 2021 will be an easier year for you and your staff and we look forward to working with you next year. With sincere regards, Adele

Avivone
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Sirvoy system is very useful for small business, with good value money.

Bewertet am 29.4.2017

Vorteile

Easy to use, simple, logic. Easy to learn, clear and very practical.
Customer service quick and helpful.

Nachteile

need to add extra fake room as when fully booked we can move rooms, so statistics is wrong.

invoicing : in system sometimes my team forget to register payment and they invoiced directly which is wrong so if sirvoy can pop-up and restrict the transaction before, it should be good so they know that payment must be registered before.

Currency : system is in USD , and we receive money sometimes in local currency or others. System only accept USD. (To be able to accept different currency)

Antwort von Sirvoy

Hi Avivone, thanks for taking the time to leave us your feedback. I understand the issue you are having with moving rooms and I will send your comments onto our development team in case they can provide a solution for this problem. Regarding your comments on the system only accepting US dollars - Sirvoy works with different payment gateways that accept payment in most currencies. I suggest you look at the different gateway options that we are affiliated with to see the full list of currencies. I'm afraid I don't fully understand the problem you are having with restricting transactions when your team forget to register payment but maybe you could contact support@sirvoy.co.uk with a more detailed explanation. Hopefully we can find a solution for most of the difficulties you are experiencing. Sincerely, Adele Worden, Communication Manager

Uffe
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simple, yet powerful in its effect on our business

Bewertet am 8.9.2020

We have been using Sirvoy for over 2 years now. Initially to get off using paper to track bookings,...

We have been using Sirvoy for over 2 years now. Initially to get off using paper to track bookings, since it is more efficient. But we kept finding ways on making it work even better for us. At first I thought it was a bit expensive, but I do not think so anymore. In fact, one member of staff left us to go overseas, and we have still not found the need to replace her.

Vorteile

I am a mid-level computer user, and in due time I think I have managed to get the most (at least for now) out of it. At first we only used it to track our bookings. That was really all we needed. But then we found a way to add our Agoda Channel onto it, and after that AirBnB (which still requires a bit more oversight, where as Agoda is just automatic). Then we found the SMS functionality. Then we built our own online booking system, and linked it to our website (I thought I was pretty smart by then)!... I do not know what I will find out next but we are a small business, but Sirvoy makes us seem like we have our own IT department.

Nachteile

At one point, the booking system was not working on mobile phones (that was fixed). AirBnB bookings have to be manually added and deleted (that might be fixed by now but we have not used that in a while, because of the covid-19 pandemic).

Antwort von Sirvoy

We are so happy that you found us Uffe! Delighted that Sirvoy is providing you with some serious muscle and even extra manpower! Don't forget that our Support is also there 24/7 to provide a helping hand when you need it. Thanks for taking the time to write us such a comprehensive review with your feedback. Adele

Istvan
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

very pleased

Bewertet am 29.6.2023

Easy to use, can get started in a few minutes, very good support, for questions the answer and...

Easy to use, can get started in a few minutes, very good support, for questions the answer and solution comes immediately

Vorteile

I have been using Sirvoy for 12 years, therefore I see how well it has developed. The team is constantly refining and adding very useful features. Others don't, they create a product and roll it until it becomes obsolete

Nachteile

nothing to complain about, software always works very well

Antwort von Sirvoy

Hi Istvan, thank you for taking the time to share your review. We're truly appreciative of your 12-year journey with us and your recognition of the continuous improvements we've made to Sirvoy.

It's rewarding to hear that our software's performance has consistently met your needs. We understand the importance of reliability in your operations and are committed to maintaining that standard.

We're pleased that our support and user-friendly design have contributed positively to your experience. Your feedback fuels our dedication to providing a seamless experience for all users.

Thank you for choosing Sirvoy for sharing your insights. If you ever have any further feedback or questions, please don't hesitate to reach out.

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Sirvoy Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Sirvoy.

Sirvoy bietet folgende Kostenpläne an:

  • Ab: 9,00 €/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Sirvoy hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000

Sirvoy unterstützt die folgenden Sprachen:

Bulgarisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Japanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Schwedisch, Spanisch, Tschechisch

Sirvoy unterstützt die folgenden Geräte:

Sirvoy kann in folgende Anwendungen integriert werden:

Google Calendar, Meta for Business, PayPal, Stripe, authorize.net

Sirvoy bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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