shopVOX

4,6 (224)
Eine Bewertung schreiben
Webbasierte Fertigungslösung für kundenspezifische Hersteller

Über shopVOX

shopVOX ist eine cloudbasierte Custom-Manufacturing-Lösung für kundenspezifische Hersteller mit Funktionen für das Vertriebs-Lead-Management, Angebotserstellung, Business Intelligence, Mitarbeitermanagement und mehr.

Die Business-Management-Lösung shopVOX stellt Unternehmen die Tools zur Verfügung, die für den Betrieb ihres Geschäfts erforderlich sind, vom Vertriebs-Lead-Management bis hin zur Rechnungsstellung und alles dazwischen. Nutzer können ihre Angebote, Arbeitsaufträge, Bestellungen, Aufträge, Maschinenplanung, Online-Angebots- und Prüfgenehmigungen, Kunden, Mitarbeiter und Inventar erstellen und verwalten. ShopVOX bietet eine einfache QuickBooks-Integration, umfassende Business Intelligence, integrierte E-Mail-Vorlagen und ermöglicht Online-Kreditkartenzahlungen über Authorize.net.

shopVOX zielt darauf ab, dass Schilder-, Druck-, Bekleidungs-, Auszeichnungs-, Karosserie- und andere kundenspezifische Fertigungs- und Kundenserviceunternehmen mit ihrer Managementlösung mehr Zeit, Produktivität, Zusammenarbeit und Kontrolle ermöglichen.


Bilder

shopVOX Software - 1
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Videos zu shopVOX
shopVOX Software - 1
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Du bist nicht sicher, ob shopVOX das Richtige ist? Mit einer beliebten Alternative vergleichen

shopVOX

4,6 (224)
VS.
Häufig bewertet

Startpreis

118,00 $
Monat
20,00 €
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

71
202

Integrationen

8
70

Bedienkomfort

4,3 (224)
4,1 (6.727)

Preis-Leistungs-Verhältnis

4,5 (224)
4,3 (6.727)

Kundenservice

4,6 (224)
4,1 (6.727)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,6 /5
(224)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,6/5

Hast du shopVOX bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 224 Bewertungen
Jordan
Jordan
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Really great for managing a lot of jobs (200 + jobs w/12 employees, we are not in the sign biz.

Bewertet am 10.4.2018

Organizing jobs with a team centered focus, sending proofs to customer.

Organizing jobs with a team centered focus, sending proofs to customer.

Vorteile

organizing jobs by step, there are so many different veiws to set up as, and its easy to switch between them. Uploading and sending proofs is nice and customers can approve or enter changes right through the system, and it will auto move the job fwd or backward right in the system.-in real time!

Nachteile

There is a steep learning curve, but an awesome support team. They give me tutorials, directions, and have even added features or debugged the code for me upon request.

Right now I have the settings for "thumnail in email " off for the proofs but customers still see it , and reply to email instead of using the buttons. which is annoying because we can 100% trust the system , but the IT team is working on getting the issue fixed , im sure it wont be too long to see a solution.

Antwort von TechVOX

Thanks for the awesome review Jordan. Sounds like you are really using shopVOX and experience great benefits. It's great to see that you are managing so many jobs at once and using the proofing system. We are glad you are using our support team -- we are here for you as we know there is so much to learn with shopVOX. The more you learn and the more suggestions we are given, the better shopVOX runs and the better your business will run! Thanks again - we appreciate you!

Ben
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Takes your business to the next level

Bewertet am 16.5.2019

I don't know how I could run this business without shopVox or something like it. Going from hand...

I don't know how I could run this business without shopVox or something like it. Going from hand written work orders to this was a tremendous leap forward. Everyone at shopVOX will do what every it takes to get you started. And support is always fast and very knowledgeable.

Vorteile

It allows me to track every aspect of the business. It is so easy to look up anything on existing customers. Invoices, orders, status etc. Having everyone here on the same system makes it effortless to be in tune with what is going on.

Nachteile

The only problem I have with the software is I don't use it to it's fullest capabilities. Not being a real computer genius and not having the right person on staff to do it for me, everything is not set up to take advantage of the system. Like any software platform the information coming out is only as good as what you put into it. I have not be able to do put everything in to make this even better. One day I hope to change that.

Antwort von TechVOX

Appreciate your review Ben! Awesome that you take advantage of our awesome support team. We will continue to offer exceptional support to you!

Jasmine
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Terrible product, they don't know their customers, little support.

Bewertet am 15.8.2017

None

None

Vorteile

I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

Nachteile

We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

Antwort von TechVOX

Hi Jasmine - I'm very sorry that you feel this way.

I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

If you'll provide the specific details of these other issues, our team will surely look into them for you.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to Use Software

Bewertet am 16.8.2018

Vorteile

The software is very user friendly and offers lots of tools to help you learn and get acquainted with its features and functionality. There is always a drop down in the top corner with guides and when those don't have the answers you need their team has an great help center that is more in depth, but if you still can't solve the problem or such they have an easy chat feature and they are quick to response there or when you e-mail the team.

Nachteile

We currently don't implement a lot of the jobs and tasks features in our daily use as we are a small office that is pretty up to date with what is currently on the go and the turnaround is so quick that sometimes we spend more time inputting the info into it than actually completing the job, so I don't have much to say about those, but I do use the search feature daily. Sometimes the search feature doesn't always help me find what I'm looking for - I would like to see users be able specify certain customers or time periods.

Also, as useful as the guides as, I dislike that they always have the little icon with a red notification at in the top right corner where your alerts and the guides are. I often see that circle and think there are alerts or chats I should be reviewing, but its actually nothing important.

shawn
shawn
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

This software has dramatically increased our profitability

Bewertet am 7.2.2018

Efficiency in production and sales has drastically improved, nothing gets missed when invoicing,

Efficiency in production and sales has drastically improved, nothing gets missed when invoicing,

Vorteile

-how to videos and webinars are extremely helpfull
-customer service is bar none
-able to suggest new features (they actually implement suggestions!!)
- Import customer lists
-import catalogs from vendors
-able to easily track costs of material and labor
-you can have the shopvox team customize forms that suit your needs
-total shop awareness of all outstanding jobs
-job board automatically updates
-easially track any jobs progress
-our company has SEVERAL different processes (embroidery, sublimation,screen printing, digital print, sign making, UV printing, thermal printing, laser engraving) and shopvox is flexible enough to make a streamlined workflow for all of these very different processes.
-

Nachteile

-it can be very intimidating to start with all the different options
-can be expensive if you have a very large team that needs access to the program
-

5 von 224 Bewertungen angezeigt Alle Bewertungen

shopVOX Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über shopVOX.

shopVOX bietet folgende Kostenpläne an:

  • Ab: 118,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

shopVOX hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

shopVOX unterstützt die folgenden Sprachen:

Englisch

shopVOX unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

shopVOX kann in folgende Anwendungen integriert werden:

Avalara, Google Workspace, Microsoft Outlook, QuickBooks Online Advanced, WooCommerce, Xero, Zapier, authorize.net

shopVOX bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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