DealerCenter

DealerCenter

Dealer management software for independent auto dealerships

4.9/5 (1174 Bewertungen)

DealerCenter Übersicht

DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork.

Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.

Preis

Beginnt ab
60,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

DealerCenter Bewertungen

Gesamtbewertung
4.9/5
98% Positive Bewertungen
1070
Ausgezeichnet
78
Sehr gut
16
Durchschnitt
2
Gering
8
Schlecht
Eli W.
Mit Google übersetzen

DealerCenter Review

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 25.7.2019
Quelle der Bewertung: Capterra

DealerCenter is an excellent choice for any Dealership. The customer support is phenomenal. The CRM is great, the website manager is great. The marketing tools are great. Overall this is an excellent product. I use it every day and it makes my life a lot easier.

Vorteile

DealerCenter has everything in one place. DMS, CRM, Website Manager, Marketing Tools, Financing, etc.. Everything you need to manage a Dealership.

Nachteile

How the new tabs open could be improved. I like to keep open a couple DealerCenter pages during the day. One for Customers and one for Inventory. Only some of the pages open in a new tab, and you're unable to middle click to open up the pages you want opened in a new tab. Also, when adding pictures to vehicles on the vehicles "online marketing" tab, they should make the box that you rearrange pictures in expandable. If the pictures upload backwards for some reason it is a huge pain in the but getting those pictures to the top by slowly scrolling every one to the top.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Gary S.
Mit Google übersetzen

CRM review/suggestions

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 19.12.2018
Quelle der Bewertung: Capterra

Should create a stage or bucket system for prospects...
Buckets could consist of stages that a prospect may be in, and would be easier to manage from a perspective of buckets/stages - should have a graphic representing that particular stage or bucket and once clicked into, the data appears..

Also, should have preview/quick view available on hovering over a prospect without having to click into their file... time consuming to have to do that for each prospect

Would be ideal to have the ability to attach 3 persons to a prospect, primary and then a couple of secondary persons that would be like a BCC email... easier to manage prospects assigned to a salesperson if I myself and my assistant could be "attached" to the prospect and remain in our planner, so to speak... sometimes when assigning to a salesperson, out of sight becomes out of mind... and the less digging one has to do to find the prospects that are of interest, the better.

My advice, act as a potential client and preview some of the other CRM's on the market.... get someone from the car business on your development team or at least on your "board of directors" ... the insight into the business will be valuable. Also.... the smartest CRM on the market today, is Drive Centric.... would be great if ya'll could investigate their platform and glean some ideas... their more expensive, of course... but they are smarter, a lot like your company is.

CRM needs too makes sales and follow up EASY EASY as possible :)

Vorteile

> unlimited text
> workflow
> mobile app
> inventory
> call tracking
> desking tool ( newly designed )

Nachteile

> not designed by "car people", that shows up ...
> very report driven, not enough graphics/charts/visuals
> cannot delete anything from the system, gets very congested
> cannot print from mobile app

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Donnie B.
Mit Google übersetzen

The rep Rocks!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 23.7.2019
Quelle der Bewertung: Capterra

My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App

Vorteile

The convenience of everything being in one place

Nachteile

Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
David B.
Mit Google übersetzen

Great

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.10.2017
Quelle der Bewertung: Capterra

I stated everything is working right for me at this present time I have tech-support at my fingertips help me out with every case that I bring before themI

Vorteile

The thing that I really like about DealerCenter software is that you can maneuver around the whole application effortlessly the reason I say that is that I have used dealer track and everything you have to upload, book the car out there's so many different screens, but Dealer center has everything is at your fingertips. It's also integrates with our website and inventory. The online technical support is so great and easy to connect with the support center. Myself I've had the opportunity to work with Monica are delicious and the rep that has been very cordial very timely on returning calls and helping set up all applications. Thank you Monica this has been a great experience working with you and I'm looking forward to working with you in the future again thank you.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jason C.
Mit Google übersetzen

DealerCenter DMS

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 16.7.2019
Quelle der Bewertung: Capterra

Overall, the system has covered the basics of our DMS needs and has proven to be worth the money that it costs in comparison to other DMS systems. My new rep was extremely friendly and genuinely seemed to care about helping me today.

Vorteile

Integration with DealerTrack & Route One, Dealer Group Setting, You can't beat the price...

Nachteile

Some of the forms, ie; the credit application doesn't carry over a lot of the fields necessary for some of our other lenders and isn't as user friendly as I would like to see. There's almost too much information and too many screens.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

DealerCenter Preis

Beginnt ab
60,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Monthly priced subscription packages include:

Dealer Management System (DMS):
FAST DMS = $60.00
CRM = $65.00
Buy Here Pay Here = $ 50.00
Quickbooks = $40.00
(RouteOne and Dealertrack included with DMS)

Online Marketing:
Dealer Website = $75.00
Online Ad Post = $25.00

Booking Services:
NADA = $40.00
Kelley Blue Book (KBB) = $40.00
Black Book (BB) = $40.00

Pay-Per-Use products are also available, see website for full pricing details.

DealerCenter Funktionen

  • Bestandsverfolgung
  • Integration in die Buchhaltung
  • Integration von Dritten
  • Kundendatenbank
  • Suchfunktion

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebotsmanagement
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Echtzeit-Daten
  • Elektronische Zahlungen
  • Inventarverwaltung
  • Kalenderverwaltung
  • Rechnungsmanagement

Zusätzliche Informationen für DealerCenter

Schlüssel-Features von DealerCenter

  • Accounting
  • Accounting integration
  • Advertising management
  • Appointment management
  • Auction management
  • Barcode scanning
  • Buy-here-pay-here
  • CRM integration
  • Credit bureau services
  • Credit reporting
  • Customer letters
  • Customizable templates
  • Document management
  • F&I management
  • Financing management
  • Form printing
  • Lead management
  • Lending service integration
  • Loan management
  • Mobile integration
  • Online ad posting
  • Online auction management
  • Online inventory
  • QuickBooks integration
  • RFC management
  • Remote access
  • Retail inventory management
  • Sales management
  • Sales performance tracking
  • Sales reporting
  • Search functionality
  • Special finance management
  • Third party integration
  • Website integration

Vorteile

  • DealerCenter is a cloud and mobile-based dealer management system giving car lots and salesrooms access to centralized inventory and cost management, plus inventory and vehicle history reporting.
  • Desking capabilities support automated loan calculations, leveraging AutoStructure technology and iMAXX features to structure deals and maximize sales margins.
  • Lender management centralizes loan outlets with RouteOne and DealerTrack integration offering dual-channel applications, while contracts and document management digitizes sales paperwork.
  • Accounting features via QuickBooks integration are joined by website and marketing tools including dealer website design from custom templates and online ad posting to leading third-party sites.
  • The DealerCenter and DealerCenter Mobile apps for iOS and Android platforms respectively, enable remote access with a fast auction tool, VIN scanning for inventory management, CRM integration and mobile deal management.
  • DealerCenter Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über DealerCenter.

    F. Welche Preispläne bietet DealerCenter an?

    DealerCenter bietet folgende Kostenpläne an:

    Beginnt ab: 60,00 $/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    Monthly priced subscription packages include:

    Dealer Management System (DMS):
    FAST DMS = $60.00
    CRM = $65.00
    Buy Here Pay Here = $ 50.00
    Quickbooks = $40.00
    (RouteOne and Dealertrack included with DMS)

    Online Marketing:
    Dealer Website = $75.00
    Online Ad Post = $25.00

    Booking Services:
    NADA = $40.00
    Kelley Blue Book (KBB) = $40.00
    Black Book (BB) = $40.00

    Pay-Per-Use products are also available, see website for full pricing details.

    F. Was sind die Hauptfunktionen von DealerCenter?

    DealerCenter bietet die folgenden Funktionen:

    • Accounting
    • Accounting integration
    • Advertising management
    • Appointment management
    • Auction management
    • Barcode scanning
    • Buy-here-pay-here
    • CRM integration
    • Credit bureau services
    • Credit reporting
    • Customer letters
    • Customizable templates
    • Document management
    • F&I management
    • Financing management
    • Form printing
    • Lead management
    • Lending service integration
    • Loan management
    • Mobile integration
    • Online ad posting
    • Online auction management
    • Online inventory
    • QuickBooks integration
    • RFC management
    • Remote access
    • Retail inventory management
    • Sales management
    • Sales performance tracking
    • Sales reporting
    • Search functionality
    • Special finance management
    • Third party integration
    • Website integration

    F. Wer sind die typischen Nutzer von DealerCenter?

    DealerCenter hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von DealerCenter unterstützt?

    DealerCenter unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet DealerCenter an?

    DealerCenter hat folgende Preismodelle:

    Abonnement

    F. Unterstützt DealerCenter mobile Geräte?

    DealerCenter unterstützt die folgenden Geräte:

    Android, iPhone

    F. Mit welchen anderen Applikationen integriert DealerCenter?

    DealerCenter kann in folgende Anwendungen integriert werden:

    BirdEye, QuickBooks

    F. Welche Varianten der Kundenbetreuung bietet DealerCenter an?

    DealerCenter bietet folgende Optionen für Kundensupport:

    Online-Support, Telefon-Support