Sawyer Funktionen, Bewertungen & Alternativen

Sawyer

Class management software for kids activity providers

4.4/5 (108 Bewertungen)

Sawyer Übersicht

Built by and for children's activity providers, Sawyer is a customizable class management software with features for scheduling, online payments, and messaging. Sawyer Tools' aim is to ensure every child has the opportunity to discover their own love of learning by making the process of discovering and booking activities as seamless and accessible as possible.

The business intelligence software is built by and specifically for providers of children's activities. With custom classroom and camp management, instant communication with parents, online registration and payment processing, and powerful scheduling tools, Sawyer aims to help businesses with the scheduling and planning of classroom activities.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Sawyer Bewertungen

Gesamtbewertung
4.4/5
92% Positive Bewertungen
59
Ausgezeichnet
40
Sehr gut
8
Durchschnitt
0
Gering
1
Schlecht
Mit Google übersetzen

Review for Sawyer from Tiny Tunes Studio

Täglich für 1-5 Monate genutzt
Bewertet am 10.8.2018
Quelle der Bewertung: Capterra

I love having Sawyer. I don't know what I would do if I didn't have this platform. Simplifies things so much. I would do it over again.

Vorteile

I love that it's so easy to use and very user friendly. I didn't need to "learn" to use it - it's very self-explanatory. I like that I get paid very fast with Sawyer direct deposits. I like this new party booking feature - haven't tried it yet but intend to sign up for that!

Nachteile

- it's less flexible in terms of creating one off classes. for example, in pearachute, i am able to create an "impromptu" class with a certain musician. On Sawyer I have to create a new schedule, then a new activity, etc. it's a bit overwhelming. I don't always necessarily want to create an event for one offs but the way the Sawyer system is no you almost have to.
- some glitches along the way. i can't always access all the functionalities in my phone (like adding packs to people's accounts for example); certain coupon codes not working after awhile (even without me putting any time restrictions on it); duplicate accounts in Contacts and not being able to delete them (even when there is no packs attached to them)
- Reports. I don't really understand how to use them. I will be calling support team to learn more about how I can customize them
- If someone comes to studio and pays cash for the class there is no way for me to check them in and note that this is a paid customer because there is no such function in the system. For report purposes I would like to understand paid vs not paid customers.
- Function that prompts emails/messages to customers who haven't come to studio in a while. Maybe not an automated email but a reminder email to me saying "Hey, Johnny Smith hasn't come to Tiny Tunes Studio in a while, maybe you want to send them an email offering some sort of a discount for his next visit?" and maybe have like a standard email that each owner can customize then.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Chefsville

Täglich für 1-5 Monate genutzt
Bewertet am 23.8.2018
Quelle der Bewertung: Capterra

I am still developing our relationship with Sawyer. Can't say that I am able to give any fair opinion of the overall experience at this time.

Vorteile

Its ease of use. Many concepts make sense. To be able to assign teachers and increase parent communication. *** Please add ability to attach files *** and please *** update your form software for custom forms - it is terrible right now ***

Nachteile

This summer Chefsville had over 30 camps. The normal training schedule for Sawyer didn't allow for us being out working those camps so getting trained was twice as hard for Mollie.

We actually had to test, play and figure it out until she advised us and we could follow.

I still have no idea of what an acknowledgement/registration confirmation e-mail looks like and have customers calling me asking when there next payment is due and what dates our programs are.

I have a great email that I use, but I can't use that when I am trusting your software to do it along with payment receipt.

We still are not trained and know that your software does more than what we know. Mollie has been out and schools started for us this week. So we are having to scramble to find information.

We still need help with our form, our form asks several questions that your profile automatically does. I need to find where and how to get this information, change our form so it asks only one time.

Website Widget - we have no control of it! I had to figure out the coding to modify the short code to show Semesters and not camps. I did ask for help, but by the time customer service got to me, many people passed our programs over because they couldn't see how to register by changing "Camps" to "Semesters". I think your clients need to have more controls on their WordPress.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

5.0/10
Mit Google übersetzen

Sawyer tools

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.8.2018
Quelle der Bewertung: Capterra

I have been with sawyer from day one, and it has been so great to see them grow. It has definitely solved a lot of registration problems, and makes the process a bit more seamless. It has freed up quite a bit of admin time to focus on growing the business in other ways.

Vorteile

THe customer service is the most wonderful aspect of sawyer. If I ever have the smallest problem, the admin team gets back with me within minutes, and a fix is on the way. They are constantly working to make the software better, and really value the relationships they build with their customers. You get the sense that they really care about helping us grow our businesses.

Nachteile

As they grow, there are frequent bugs. They get worked out very quickly though! Also, as my business grew, I was paying thousands of dollars in fees. I wish I had known about a monthly payment option earlier. I could have saved a very large amount of money.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

Incredibly easy to use and nicely streamlined for parents. I love their customer service too!

Täglich für 6-12 Monate genutzt
Bewertet am 17.7.2017
Quelle der Bewertung: Capterra

I'm having a much smoother time registering families for my programs. Previously I had a lot of drop ins and even registrations who hadn't actually paid, but with Sawyer I've really minimized how many people I have to track down for payment later. I also appreciate that there are questions built into registration and that I can even add more questions, which comes in very handy when I'm running the camp and have kids for the whole day.

Vorteile

It is really user-friendly. It did not take long to learn it and I can train my admin staff to use it pretty quickly. I like the interface, everything looks nice and is readily accessible. I LOVE the customer service team, they have always been really fantastic and totally understand my needs as a small business offering kids' programming.

Nachteile

It is simpler than some of the other registration systems, which I think mostly works to it's advantage. Sometimes though I need the software to do something more specific and there's not an option available. I do appreciate that their customer service team is always really responsive to these moments though. They either walk me through other options or even talk to the development team about adding further features.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Why I like Sawyer for my Business

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 26.9.2018
Quelle der Bewertung: Capterra

Positive, Forward Thinking, Clean, Professional, Understands Enrichment Classes, Oppertunities to Grow you business using their product.

Vorteile

Sawyer "gets" my business. It is nice to have a platform that has already thought of what I need for my enrichment class platforms. I have worked with other online registration platforms, the interface is not as clean and beautiful as Sawyer and it required more time spent on my end customizing.

Also, Sawyer sends payments DAILY rather than twice a month - which is huge for a small business.

Nachteile

Like anything new, it takes time to get used to the functions and how to set everything up. But if you do it well the first time, you will only need to go back to make minor edits for each class.

The customer service is TOP NOTCH! This was a HUGE reason I did not get frustrated in those early days of set-up. It took time, but I had assistance at my fingertips whenever I called. Shout our to our support staff

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Sawyer Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Pricing is a per transaction fee

Sawyer Funktionen

  • Anpassbare Berichterstellung
  • Elektronische Zahlungen
  • Kalenderverwaltung
  • Kommunikationsmanagement

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anwesenheitsmanagement
  • Automatische Benachrichtigungen
  • Autorensysteme
  • Berichterstattung und Statistik
  • Beurteilung-Management
  • Daten-Import / -Export
  • Dokumentenmanagement
  • Fortschrittsverfolgung
  • Kundenspezifisches Branding
  • Kurs-Katalog
  • Lernmanagement
  • Registrierungs-Management
  • Zeit- und Anwesenheitsverfolgung

Zusätzliche Informationen für Sawyer

Schlüssel-Features von Sawyer

  • Activity Management
  • Availability Indicator
  • Billing Statements
  • Calendar Management
  • Class Scheduling
  • Class Summary
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Credit Card Processing
  • Custom Forms
  • Customer Experience Management
  • Customizable Reporting
  • Customizable User Profiles
  • Document Storage
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Filtered Messaging
  • Filtered Views
  • Group Scheduling
  • Instant Messaging
  • Instructor Management
  • Instructor Scheduling
  • Multi-School Management
  • Online Booking Integration
  • Online Registration
  • Parent Portal
  • Price Management
  • Program Management
  • Referral Tracking
  • Self Service Portal
  • Summary Reports

Vorteile

  • Accept all forms of payments–credit, checks, even cash.

  • Instant communication with parents right from the web app.

  • Download customized reports on attendance, payment history, and more.

  • Manage different classes and camps by age and activity.

  • Save child information such as allergies and after school pickup.

  • Access to a community of like-minded providers and resources to grow together.

  • Sawyer Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Sawyer.

    F. Welche Preispläne bietet Sawyer an?

    Sawyer bietet folgende Kostenpläne an:

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    Pricing is a per transaction fee

    F. Was sind die Hauptfunktionen von Sawyer?

    Sawyer bietet die folgenden Funktionen:

    • Activity Management
    • Availability Indicator
    • Billing Statements
    • Calendar Management
    • Class Scheduling
    • Class Summary
    • Client Portal
    • Collaboration Tools
    • Communication Management
    • Credit Card Processing
    • Custom Forms
    • Customer Experience Management
    • Customizable Reporting
    • Customizable User Profiles
    • Document Storage
    • Electronic Payments
    • Employee Management
    • Event Calendar
    • Event Scheduling
    • Filtered Messaging
    • Filtered Views
    • Group Scheduling
    • Instant Messaging
    • Instructor Management
    • Instructor Scheduling
    • Multi-School Management
    • Online Booking Integration
    • Online Registration
    • Parent Portal
    • Price Management
    • Program Management
    • Referral Tracking
    • Self Service Portal
    • Summary Reports

    F. Wer sind die typischen Nutzer von Sawyer?

    Sawyer hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Sawyer unterstützt?

    Sawyer unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Sawyer an?

    Sawyer hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Sawyer mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Sawyer unterstützt

    F. Mit welchen anderen Applikationen integriert Sawyer?

    Wir haben keine Informationen darüber, welche Integrationen Sawyer hat

    F. Welche Varianten der Kundenbetreuung bietet Sawyer an?

    Sawyer bietet folgende Optionen für Kundensupport:

    Online-Support, Telefon-Support

    Alternative Produkte