Guesty For Hosts
Über Guesty For Hosts
Your Porter App ist eine Mobile-First-Property-Management-App, die professionellen Airbnb-Hosts dabei hilft, die Kommunikation mit ihren Gästen zu verbessern, Teamkollegen zu koordinieren und Überprüfungen durch automatisierte Nachrichten, ein einheitliches Inbox- und Teammate-Management-Tool, Channel-Management-Technologie, Flugstatusverfolgung und mehr zu verbessern. Mit nativen iOS- und Android-Apps, Push-Benachrichtigungen und WhatsApp-Integration bietet Your Porter App Benutzern die Flexibilität, Aufgaben unterwegs über mobile Geräte zu verwalten.
Mithilfe der Nachrichtenautomatisierung können Benutzer native Airbnb-Nachrichten, E-Mails, Textnachrichten und WhatsApp-Nachrichten planen und automatisieren. Benutzer können ihre eigenen Regeln definieren und dann dem Autopiloten zuweisen, bevor sie personalisierte Nachrichten an die Gäste senden. Automatisierte Nachrichten helfen bei den ersten Anfragen, da die Benutzer die Gäste nach Informationen wie Flugdetails und voraussichtlichen Ankunftszeiten fragen können. Your Porter App speichert alle Telefonnummern von Gästen und bietet Benutzern einen zentralen Zugriff auf ihre vollständige Kontaktliste.
Your Porter App unterstützt einen einheitlichen Posteingang, mit dem Benutzer mehrere Airbnb-Konten in einem einzigen Posteingang konsolidieren können. Mehrere Auflistungen und Konten werden auch in einem einzigen Dashboard kombiniert, sodass Benutzer tägliche Vorgänge einfach und effizient planen können. Mit den Kanalverwaltungstools der Your Porter App kannst du Kalender aus anderen Kanälen importieren sowie die Verfügbarkeit und Preise zwischen Airbnb und Booking.com in Echtzeit synchronisieren. Die iCal-Synchronisierung ist für HomeAway/VRBO, TripAdvisor, CanadaStays und Wimdu verfügbar. Persönliche Erinnerungen helfen den Benutzern, Gästebewertungen zu sammeln, während die Flugstatus-Tracking-Technologie Benutzer über Verspätungen oder Änderungen von Flügen informiert.
Preisoptionen ab:
16,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Typische Kunden
- Freie Mitarbeiter
- Kleine Unternehmen (2–50)
- Mittelgroße Unternehmen (51–500)
- Großunternehmen (500 und mehr)
Bereitstellung
- Cloudbasiert
- On-Premise (vor Ort)
Erhältlich in diesen Ländern
Afghanistan, Albanien, Amerikanische Jungferninseln, Andorra, Anguilla und 134 weitere
Unterstützte Sprachen
Englisch
Preisoptionen ab:
16,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Bilder
Funktionen
Gesamtzahl der Funktionen von Guesty For Hosts: 66
Alternativen
SiteMinder
Uplisting
Beds24
Elina
Nutzerbewertungen
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- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Must have for a small property management company
Bewertet am 18.5.2022
Definitely an easy path for a new property management company or individual. If you work with a few...
Definitely an easy path for a new property management company or individual. If you work with a few houses, it´s the best choice in the market. I have had around 30/40 Demos within the channel manager/PMS sector and can tell you that this is the best price quality in the market.
Vorteile
This Channel Manager is by far the easiest we have had so far on our company. It has all the functionalities you need and very user friendly. There is only customer support via e-mail, but they normally reply within the first 24 hours.
Nachteile
The reason why we are thinking of changing the software is due to the automatic email/messaging. If you have direct bookings or bookings from agencies that are not connected to the channel, you will need to send messages manually. This is ok when you have a few houses, but when you grow your business, you want to optimize the operation as best as you can.
In Betracht gezogene Alternativen
Hostfully Property Management PlatformGründe für den Wechsel zu Guesty For Hosts
All the features at unbeatable price.- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Using Your Porter Vs Other PMS/CM applications
Bewertet am 18.2.2021
Its a great app. Our company went through 4 other apps before settling with your porter.
Its a great app. Our company went through 4 other apps before settling with your porter.
Vorteile
-Lets start by simply putting they connect to the listings very easily/fast
-Automated MSG is a must these days and is a plus that we can send SMS or Whatsapp msg. (The Whatsapp feature would be a lot better if we didn't have to add every guest to out contacts but I do understand that not in your control).
-The task manager is also a must for cleaners and maintenance. (we don't use it as much as we should but it is a great tool to have once we get more properties)
-The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter. sorry to say this but maybe people around the world use these very small websites to book accommodations but to me its just too small a market to even use and waste time connecting to. (Airbnb, VRBO, Expedia, Booking.com are the main ones to look for)
-Of course the calendar and timeline feature is good but every single PMS/CM has this and some are better and some are worse. They work and that's all that matters.
-The booster feature seems good but who knows if it really works. The algorithms change for all the aps to know if updating a photo here and there actually does anything. The truth is if your using any of these apps the best way to take advantage of them is to use a dynamic pricing app with them.
-Last thing...use a dynamic pricing app with this to get the best use of the calendar and pricing together. It saves time and brings in more money.
Nachteile
-Not a fan of the fact you need to have the default language in English. I live in France and although the app automatically changes the language, when you want to send a quick one time MSG it always sends it in English and doesn't have the option to change it to the secondary language. (at least on the mobile app).
-last is the automated msg. This has been the best feature we have used on any PMS apps and is an MUST for us going forward. Your Porters has a decent interface and is simple to use but sometimes we wish they had more A.I features that can detect keywords and auto reply. For example: We continuously get asked for our address no matter how many times its on our listing, but if the app could detect when someone askes these obvious questions it will send a msg back right away it would be PERFECT! these days more and more apps are doing this type of auto MSG and I think if Your porter continues to update this feature we will never leave.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Broken Vrbo Integration
Bewertet am 12.6.2023
As of this review (June 12th, 2023), I would recommend using a different platform if planning to...
As of this review (June 12th, 2023), I would recommend using a different platform if planning to list on sites outside of AirBnb. The bugs I experienced in my 2 weeks were too severe, slow, and difficult to resolve. I don't have a problem using buggy software until it starts affecting the basic task at hand; unfortunately, I believe Guesty For Hosts is a software that was rolled out too early and could cause more harm than good to a customer.Overall: 3/5 starsUser Interface: 3/5 stars (Mobile Included)AirBnb Integration: 4.5/5 starsVrbo Integration: 2/5 starsCustomer Support Speed/Reliability: 1/5 stars
Vorteile
Syncing calendars between AirBnb and Vrbo. This worked most of the time, but I did have multiple issues with Vrbo reservations lagging to show on customer-facing calendars. This led to an instance of a double booking. Ultimately, I "resolved" this issue by disabling Instant Bookings-- therefore, all reservations are filtered manually.
Nachteile
Guesty's integration into Vrbo is broken to put it simply. To start, it was slow to integrate as it took ~3 days of downtime before my Vrbo posting was manageable again (if you integrate before your rental season, this shouldn't be a problem). Once integrated, Guesty attempted to deploy my AirBnb listing to the Vrbo platform but botched the job as it modified the Vrbo listing to have 13 bedrooms opposed to the 2 bedrooms my AirBnb displays (AirBnb has a feature to assign pictures to each room, and somehow the 13 rooms in my house each were listed as bedrooms on Vrbo).Another issue I continue to see is that Vrbo reservation lag to update in Guesty's database (and one time not populating in the database at all). If Instant Booking is enabled and you're in a popular area, you will observe scheduling conflicts.Lastly and potentially the biggest issue of Guesty, is the limited Customer Support. There's no phone number to call and it operates on an "email ticket" basis-- so a day or two can go by before hearing back from them. This can be detrimental when mixing the previously mentioned bugs into time-sensitive scenarios. With that being said, once I was able to schedule a video call with their Customer Support, I was matched with someone who was helpful-- you can just tell they're heavily outmatched with all the issues they're receiving.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Almost perfect
Bewertet am 19.11.2019
Allows me to avoid double bookings by syncing across other platforms
Automated messages save...
Allows me to avoid double bookings by syncing across other platforms
Automated messages save time
Syncs nightly price and minimum stay across other platforms
Vorteile
Airbnb Extended connection
Booking.com API connection
Homeaway Extended connection
Message Automation to Airbnb, Booking.com and Homeaway
Airbnb price sync to Bookin.com and Homeaway with user defined markup
Very responsive tech support
Airbnb Extended connection works in restricted markets which do not permit API connections such as - Los Angeles, Montreal, Tokyo, etc.
Nachteile
No way to connect to Tokeet API
No ability to push prices from Tokeet to Your Porter App
Prices can only be taken from Airbnb and only than pushed to other channels
Limited message automation options
In Betracht gezogene Alternativen
Bookerville, Hostaway, Uplisting, Rentals United, Tokeet, Lodgix und LodgifyWarum Guesty For Hosts gewählt wurde
Much better overall integration in my market - Los AngelesZuvor genutzte Software
LodgifyGründe für den Wechsel zu Guesty For Hosts
Simple, inexpensive, customizable- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great to manage your vacation rental
Bewertet am 20.10.2022
Great experience so far, we only have one vacation rental so this review is for Guesty for Hosts....
Great experience so far, we only have one vacation rental so this review is for Guesty for Hosts. We are acquiring more vacation rentals and will soon upgrade to the Guesty pros platform.
Vorteile
Very easy to set up and use. You HAVE to have your Airbnb account 100% set up before you open your account in Guesty as that is the only way it moves forward with this in place as it copies all the information over for your convenience and hence you don't have to input the same information twice.Easy centralized messaging with guests. The calendar can sync with various price management tools like pricelabs.
Nachteile
I'd like to see the ability to create the calendar, search and payment widgets from the website menu to copy and add to your own website instead of having to embed the whole site into ours.Paypal integration would be fantastic as well.
In Betracht gezogene Alternativen
LodgifyWarum Guesty For Hosts gewählt wurde
I can now say they are pretty similar. But I switched because of the auto messaging capability to be able to send at a specific hour, while Lodgify you can specify which day before, after check in etc, but not the hour on that automated task.Zuvor genutzte Software
LodgifyGuesty For Hosts Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Guesty For Hosts.F. Welche Preispläne bietet Guesty For Hosts an?
Guesty For Hosts bietet folgende Kostenpläne an:
- Ab: 16,00 $/Monat Preisoptionen anzeigen
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Guesty For Hosts?
Guesty For Hosts hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500
F: Welche Sprachen werden von Guesty For Hosts unterstützt?
Guesty For Hosts unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Guesty For Hosts mobile Geräte?
Guesty For Hosts unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Guesty For Hosts?
Guesty For Hosts kann in folgende Anwendungen integriert werden:
PayPal, PriceLabs, Stripe
F. Welche Varianten der Kundenbetreuung bietet Guesty For Hosts an?
Guesty For Hosts bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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