
Paychex Flex
Über Paychex Flex
Paychex Flex ist ein Cloud-basiertes Gehaltsmanagementsystem mit integrierten Sicherheitsvorkehrungen sowie Tools für die Gehaltsabrechnung, automatische Steuerberechnung, -Bezahlung und -Erstellung sowie Berichterstattung und Analysenerstellung.
Paychex Flex ist von jedem Desktop und Mobilgerät aus über Single Sign-on nutzbar und zielt darauf ab, dass Nutzer weniger Zeit damit verbringen, doppelte Informationen auf mehreren Systemen zu erfassen, und sich stattdessen auf die Prioritäten des Unternehmens konzentrieren.
Mitarbeiter können ihre Rente überprüfen, Zuordnungen aktualisieren, ihre Arbeitszeit und Anwesenheit erfassen sowie Zusatzleistungen eintragen, einsehen und aktualisieren. Die Nutzer erhalten auch einen schnellen und zentralen Zugriff auf Richtlinien, Verfahren, Mitarbeiterdokumente und Gehaltsabrechnungen. Paychex Flex hilft Nutzern mit mehr als 160 Standardberichten, Dashboards und vollständig anpassbaren und konfigurierbaren Berichten fundierte Entscheidungen zu treffen.
Paychex-Lösungen umfassen einen 24/7-Support in den USA und die Möglichkeit, mit einem Personalexperten zusammenzuarbeiten. Paychex beschäftigt über 100 Analysten, um Änderungen an Vorschriften, Steuern und Gesetzen nachzuverfolgen, damit Nutzer und ihre Unternehmen proaktiv auf Änderungen reagieren können.
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Nutzerbewertungen
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- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Top-Notch Service
Bewertet am 31.7.2022
Vorteile
I like the ability to log in and do what I need to do when it pertains to employee payroll activities. I also love the features that are offered to the employees by allowing them to check and edit information when they need to.
Nachteile
It is a little pricey compared to some. I don't have many negative comments about the service, but it can be difficult to reach customer service after hours.
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Streamlined and Simplified Payroll Processing and Ancillary HR Services
Bewertet am 5.5.2022
Thus far, the experience has been positive and meets all needs of the company. Tax compliance,...
Thus far, the experience has been positive and meets all needs of the company. Tax compliance, W-2s, time keeping, and benefits admin all went smoothly through a full annual cycle. The customer service response times are within a reasonable range, and the mobile app surprisingly is very useful due to the simplicity of the overall platform. Employees can also self-serve make a certain number of changes to things like addresses or banking info without the need for an HR team member to service such requests.
Vorteile
The ease of onboarding and implementation (compared to ADP, for example), as well as the streamlined processes that allow for staff who may not be payroll professionals to accurately run payroll & benefits to a high degree of efficiency.
Nachteile
The functionality for contractors isn't as great as some other providers I've used in the past (PayReel, for instance). Additionally, the level of sophistication for tax issue or researching problems from state notices, etc. isn't the best I've seen though it is certainly adequate.
Warum Paychex Flex gewählt wurde
Cheaper and more streamlined solution for a smaller company that may not require dedicated payroll teams and a very high level of white-glove service.Zuvor genutzte Software
Dayforce HCMGründe für den Wechsel zu Paychex Flex
Presented the clearest and best use case for a small to mid-size company which a mix of hourly and salaried staff. Also not having a dedicated payroll expert on the team necessitated a platform that is easy to use and does not have a steep learning curve (ADP, for instance).- Branche: Maschinerie
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Good app for payroll
Bewertet am 20.4.2023
I enjoyed my time using paychex flex.
I enjoyed my time using paychex flex.
Vorteile
I liked the ease of use of the app and how the interface was setup. Everything was easy to find.
Nachteile
I can’t really say anything I did not like as most features worked and were easy to use.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
PREVIEW was a great payroll work horse. But beware, FLEX Payroll is no PREVIEW.
Bewertet am 19.10.2016
We've been on Paychex PREVIEW payroll software for 16 years. It was a solid no non-sense payroll...
We've been on Paychex PREVIEW payroll software for 16 years. It was a solid no non-sense payroll processing work horse which came with everything you'd ever need to process payroll for 100+ employees in a very quick and efficient manner. PREVIEW software was extremely well designed and well thought out. The developers took the perspective of payroll processing users and provided all the navigation speed, functionalities and reports that we'd ever find useful or need to do our jobs quickly and efficiently. There were hardly any unnecessary clicks, keystrokes or scrolling to speak of. It exceeded my expectation all these years. Paychex's golden era and reputation as payroll processing leader was probably due to these sensible legacy products.
Like all good things which must come to an end, we were switched to FLEX Q2 of 2016 because PREVIEW was so old that Paychex decided to sun set it this year - which was totally understandable. But any reasonable PREVIEW clients would also expect and assume that whatever good features, good functionalities and useful reports that were available and had been working well in PREVIEW would be brought over and be available in the new payroll product as well. Not so.
Enters FLEX which Paychex touted as being technologically advanced, etc. It probably is. But as far as FLEX payroll processing features and functionalities are concerned, I am actually set back 16 years to a payroll processing product that seemed Beta, very slow, cumbersome, awkward - compared to PREVIEW. Paychex simply threw PREVIEW out the window and started fresh from scratch with FLEX. I spent my first several months on FLEX Payroll sending them suggestions to make FLEX "better". I don't know if anyone cared.
FLEX Payroll screen designs and navigation are very slow, very cumbersome, and very awkward. What I considered "speed features" in PREVIEW were non-existent in FLEX. Fields are spread out as far apart as they can find room to spread them out to (instead of keeping the screen layouts compact) seemingly so as to "maximize" unnecessary clicks, scrolls and keystrokes as much as possible. It's also more cumbersome and time consuming just to get information and reports from FLEX Payroll which could be run quickly and easily before in PREVIEW. I felt like I'm using payroll software designed by inexperienced college graduates who had never processed payroll before in their lives. They're out to get as much of my time make me do as much work as possible for the same amount of work that I have to do as before - to see where my breaking point is.
So overall, I'm not impressed. To me, if the basic payroll processing functionalities are less than before, FLEX Payroll will still be inadequate despite all other "great features and modules" they added to FLEX which I don't need.
Vorteile
Flex integration with Benefits Administration (Benetrac) module can make life a lot easier for some - but Beware - only if your group is 100+ enrolled. Our Paychex sales rep did make the claim that with Benetrac service, our medical insurance transactions "will all be automatic with carriers and we wouldn't have to do a thing" - which was totally not true. As it turned out, more carriers than not do not do EDI for groups (company) with < 100 enrolled. So the main FLEX selling point totally didn't even pan out for us. Please learn from our lesson. Do verify specifically that your medical and dental carriers will do EDI for your group before signing up for Benetrac.
Nachteile
Although FLEX does its job as payroll software, having been on a faster and more efficient product before, we know how much more time we are spending on this "more inefficient" product compared to before.
Oh and please save yourself the headaches and trouble by passing on other Paychex's services. We tried Paychex Health Insurance and ACA filing. They both failed miserably. Same story in both cases. Can't get hold of the account rep and customer service rep. No one would answer or return our calls. Last year's ACA were 60% wrong after I've redone and resubmitted data 3 different times after 3 different CSR told me 3 different things. They were just making it up as they went. Very frustrating.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Experience with Paychex Flex!
Bewertet am 9.3.2023
Overall, I had a great experience with Paychex Flex. It was easy to set up and use, and customer...
Overall, I had a great experience with Paychex Flex. It was easy to set up and use, and customer service was always available to help with any questions I had.
Vorteile
Paychex Flex makes it easy to manage payroll, taxes, and other administrative tasks. The user interface is intuitive and the customer service is excellent.
Nachteile
Paychex Flex can be expensive compared to other payroll software.
Paychex Flex Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Paychex Flex.F. Welche Preispläne bietet Paychex Flex an?
Paychex Flex bietet folgende Kostenpläne an:
- Ab:
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Paychex Flex?
Paychex Flex hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000
F: Welche Sprachen werden von Paychex Flex unterstützt?
Paychex Flex unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Paychex Flex mobile Geräte?
Paychex Flex unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Paychex Flex?
Paychex Flex kann in folgende Anwendungen integriert werden:
Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero
F. Welche Varianten der Kundenbetreuung bietet Paychex Flex an?
Paychex Flex bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, Telefon-Support, 24/7 Live-Support, Chat
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