Kitomba

Kitomba

Salon and Spa Software. Making you more successful.

4.6/5 (50 Bewertungen)

Kitomba Übersicht

Kitomba is the complete salon and spa management system for smart businesses. If you are a small or a medium business or a big enterprise with multiple sites Kitomba is the perfect solution for you.

Packed with powerful features like :

Appointments, automatic reminders and online booking

Client management

Comprehensive reporting and business tracking

Unique benchmarking tool to compare your business within the industry

Point-of-sale, vouchers and cencessions

Stock management

Marketing and automated client messaging

Staff management, wages and commissions

Business and staff targets to measure success and motivate your team

Personalised score board and daily appointment list for staff

Security to control access to settings, reports and features

Online access and daily data back-ups

Free, industry-leading phone, web and email support

Ongoing training

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Vereinigtes Königreich

Unterstützte Sprachen

Englisch

Kitomba Bewertungen

Gesamtbewertung
4.6/5
96% Positive Bewertungen
33
Ausgezeichnet
15
Sehr gut
1
Durchschnitt
1
Gering
0
Schlecht
Carla T.
Mit Google übersetzen

Great All-round Salon/Spa Software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 31.7.2019
Quelle der Bewertung: Capterra

Great overall experience- they take all feedback and often release new features due to popular demand. Constantly upgrading and improving their software.

Vorteile

We love how extensive the system is- we can run reports on every thing we need, plus more! The customer service is great- they always answer our calls or emails very quickly.

Nachteile

The cost, however, we are totally happy paying the cost as we receive so many benefits.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Aisling K.
Mit Google übersetzen

Aesthetic Industry

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.8.2019
Quelle der Bewertung: Capterra

Vorteile

Online bookings
Reporting
Automation of marketing

Nachteile

Clients unable to leave a review
Cost of text messages is too high

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

5.0/10
Junia K.
Mit Google übersetzen

We have a much better reminder and re-booking system as well as detailed statistics etc - fabulous

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 24.4.2018
Quelle der Bewertung: Capterra

auto reminders, texting clients as no one listens to voicemail any more, many features such as reports which are comprehensive and allow me to track my business and how it is going, financial records, so many things.

Vorteile

I like that it does so much and makes everyone do everything correctly as well. It picks up mistakes, and also allows us some freedom regarding reminders and also rostering staff is easy - there are great charting features and I am sure there are things Kitomba can do that I don't even know!

Nachteile

The only thing I don't like is that it will not stop a staff member from making a sale without committing it properly, you can commit a sale but not put in the method of payment which overrides the actual sale and doesn't record it, which makes it complicated if staff have forgotton to go back and complete a sale. Settlement is then a nightmare !

Mit Google übersetzen

Antwort von Kitomba

Hi Junia,
Thanks for taking the time to leave us a review. It¿s really nice to hear how you use Kitomba and how it helps you. We can assist with your issue of sales being committed without payment, so someone from our support team will be in touch to help make this area work better for you.
Kind regards,
Anna

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Leigh J.
Mit Google übersetzen

Fantastic Customer support

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.8.2019
Quelle der Bewertung: Capterra

Vorteile

I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for.
The customer marketing tools are very good

Nachteile

Kitomba does not have the ability to create re-occurring bookings

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Dorien V.
Mit Google übersetzen

Great business tool

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 26.5.2019
Quelle der Bewertung: Capterra

I’ve found it a great tool to use, it’s easy to use and constantly being improved and updated. Thanks Kitomba I will miss seeing my business summaries now that I am no longer a client of yours.

Vorteile

Access to business information quickly and efficiently for bookings, targets and KPIs wherever you are at anytime. Great support staff and continual improvements being made to stream line the experience for the user. Easy to use and data is easy to read and understand.

Nachteile

Fairly Expensive for a small business, charges for txts and emails is not really worth the price considering most businesses Using this software will be messaging many clients regarding appointments. This means some businesses would be less likely to use the marketing tools available in the software as the messaging charges would Defeat the purpose of using the marketing tools and resources available to use in the software.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Kitomba Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Please leave your details on the contact form and a Kitomba expert will be in touch with you.

Kitomba Funktionen

  • Anpassbare Berichterstellung
  • Berichterstattung und Statistik
  • Elektronische Zahlungen
  • Erinnerungen
  • Kundendatenbank

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Automatische Benachrichtigungen
  • Bestandsverfolgung
  • Daten-Import / -Export
  • Dokumentenmanagement
  • Integration in die Buchhaltung
  • Integration von Dritten
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kundenportal
  • Rechnungsmanagement
  • Suchfunktion

Zusätzliche Informationen für Kitomba

Schlüssel-Features von Kitomba

  • Access control & security
  • Appointment reminders
  • Benchmarking
  • Booth rental
  • Branded website
  • Business reports
  • Client records
  • Credit card processing
  • Data backups
  • Email analytics
  • Email templates
  • Facebook appointment booking
  • Gift card management
  • Loyalty program
  • Marketing and automated client messaging
  • More than 65 reports
  • Online booking
  • Payroll & commissions
  • Point of sale (POS)
  • Referral program
  • Referral thank-yous and personal birthday greetings
  • Retail products
  • Room / equipment management
  • SMS and email loyalty rewards
  • Sales and transaction tracking
  • Scanning
  • Services menu customization
  • Staff management
  • Staff performance reports
  • Stock management
  • Task management
  • Two-way rebooking reminders
  • Visual reports
  • Vouchers and rewards
  • Wages management
  • Website integration

Vorteile

  • Industry focused appointment booking software
  • Efficient Point-of-Sale
  • Online Booking
  • Everyday & Campaign Marketing
  • Industry leading Reporting
  • Effective Stock Management
  • Customisable Loyalty Programme

  • Exceptional support - Kitomba gives you the all the features you need, along with the unbeatable service and support you want. Our dedicated support team provides unlimited free support so you can get the most out of Kitomba. We’re here to support you and help your business be the best it can be.

    We partner with the best (Geo)
    Logos:
    PayPal
    MailChimp
    Xero
    Oxipay
    Payment Express (AU)
    EFTPOS (NZ)
    Apple
    Windows

    Book a personalised demo and see how Kitomba Salon & Spa Software can help your business succeed.

  • Kitomba Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Kitomba.

    F. Welche Preispläne bietet Kitomba an?

    Kitomba bietet folgende Kostenpläne an:

    Preismodell: Abonnement

    Kostenlose Testversion: Nicht verfügbar

    Please leave your details on the contact form and a Kitomba expert will be in touch with you.

    F. Was sind die Hauptfunktionen von Kitomba?

    Kitomba bietet die folgenden Funktionen:

    • Access control & security
    • Appointment reminders
    • Benchmarking
    • Booth rental
    • Branded website
    • Business reports
    • Client records
    • Credit card processing
    • Data backups
    • Email analytics
    • Email templates
    • Facebook appointment booking
    • Gift card management
    • Loyalty program
    • Marketing and automated client messaging
    • More than 65 reports
    • Online booking
    • Payroll & commissions
    • Point of sale (POS)
    • Referral program
    • Referral thank-yous and personal birthday greetings
    • Retail products
    • Room / equipment management
    • SMS and email loyalty rewards
    • Sales and transaction tracking
    • Scanning
    • Services menu customization
    • Staff management
    • Staff performance reports
    • Stock management
    • Task management
    • Two-way rebooking reminders
    • Visual reports
    • Vouchers and rewards
    • Wages management
    • Website integration

    F. Wer sind die typischen Nutzer von Kitomba?

    Kitomba hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Kitomba unterstützt?

    Kitomba unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Kitomba an?

    Kitomba hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Kitomba mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Kitomba unterstützt

    F. Mit welchen anderen Applikationen integriert Kitomba?

    Wir haben keine Informationen darüber, welche Integrationen Kitomba hat

    F. Welche Varianten der Kundenbetreuung bietet Kitomba an?

    Kitomba bietet folgende Optionen für Kundensupport:

    Wissensdatenbank, Online-Support, Telefon-Support