Fieldwork

Fieldwork

Cloud-based pest control software with native mobile apps

4.8/5 (17 Bewertungen)

Fieldwork Übersicht

Was ist Fieldwork?

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Fieldwork Übersicht

Preis

Beginnt ab
39,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)


Fieldwork Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Fieldwork Screenshot: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Fieldwork Screenshot: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Fieldwork Screenshot: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Fieldwork Screenshot: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Fieldwork Screenshot: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Fieldwork Screenshot: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Fieldwork Screenshot: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Fieldwork Bewertungen

Fieldwork Bewertungen

Gesamtbewertung
4.8
/
5
Ausgezeichnet
14

Sehr gut
3

Durchschnitt
0

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
4.9
Funktionen
4.6
Bedienkomfort
4.8
Kundenbetreuung
5
100% haben diese Anwendung empfohlen
Dauphin E.

Great service software

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.


Mit Google übersetzen
Renee P.

Helped systematize our company

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!


Mit Google übersetzen
Dari P.

Great software

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!


Mit Google übersetzen
Shula S.

Advanced Software Solution

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.


Mit Google übersetzen
Lori B.

Best customer service and ease of use

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing


Mit Google übersetzen
Dauphin E.
Branche: Verbraucherdienste
Untern. Größe: 51-200 Mitarbeiter
Übersetzen nach: Deutsch

Great service software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.3.2019
Quelle der Bewertung: Capterra

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.

Vorteile

Intuitive. Easy to use. Consistent development.

Nachteile

Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Renee P.
Branche: Verbraucherdienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Helped systematize our company

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 30.5.2019
Quelle der Bewertung: Capterra

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Vorteile

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Nachteile

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Dari P.
Branche: Umweltdienstleistungen
Untern. Größe: Selbstständig
Übersetzen nach: Deutsch

Great software

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 4.2.2020
Quelle der Bewertung: Capterra

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Vorteile

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.

Nachteile

They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Shula S.
Branche: Immobilien
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Advanced Software Solution

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.12.2019
Quelle der Bewertung: Capterra

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Vorteile

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Nachteile

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Lori B.
Branche: Konsumgüter
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Best customer service and ease of use

Täglich für 6-12 Monate genutzt
Bewertet am 6.8.2019
Quelle der Bewertung: Capterra

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Vorteile

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Nachteile

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Nutzerempfehlung
9.6/10
Basierend auf 17 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Fieldwork Preis

Fieldwork Preis

Beginnt ab
39,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Preis-Leistungs-Verhältnis
4.9/5
Basierend auf 17 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Fieldwork Funktionen

Fieldwork Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Angebotsmanagement
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Daten-Import / -Export
Dokumentenmanagement
Elektronische Zahlungen
Erinnerungen
Integration in die Buchhaltung
Integration von Dritten
Inventarverwaltung
Kalenderverwaltung
Kundendatenbank
Rechnungsmanagement
Suchfunktion
Funktionen
4.6/5
Basierend auf 17 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Fieldwork

Zusätzliche Informationen für Fieldwork

Schlüssel-Features von Fieldwork

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Vorteile

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Fieldwork Häufig gestellte Fragen

Fieldwork Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Fieldwork.

F. Welche Preispläne bietet Fieldwork an?

Fieldwork bietet folgende Kostenpläne an:

Beginnt ab: 39,00 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

F. Was sind die Hauptfunktionen von Fieldwork?

Fieldwork bietet die folgenden Funktionen:

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

F. Wer sind die typischen Nutzer von Fieldwork?

Fieldwork hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Fieldwork unterstützt?

Fieldwork unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Fieldwork an?

Fieldwork hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Fieldwork mobile Geräte?

Fieldwork unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Fieldwork?

Fieldwork kann in folgende Anwendungen integriert werden:

Google Maps, PayPal, QuickBooks Online, Stripe

F. Welche Varianten der Kundenbetreuung bietet Fieldwork an?

Fieldwork bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support