WebTitan

Vorteile

Very good blocking of spam messages.
Works with any e-mail server setup.
Provides extra layer of protection.

Nachteile

Difficult to use their web interface, as a lot of the parts don't make sense. No simple method to setup multiple users quickly and easily. But once setup, it's pretty much set it and forget it. Also, you lose 99% of control of incoming messages at your e-mail server. Which may or may not be a bad thing.

Vorteile

Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Nachteile

Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Vorteile

I was able to deploy on routers for complete coverage of all devices connected to our network. It also had provisions for deploying on Mobile Devices. The price was very competitive considering the number of features we have access to. They also had the ability to white-list which was a key feature that others I've tried struggled with. Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.

Nachteile

I had to setup Active Directory on my server to enable the capability of creating profiles unique to individuals. This is less of a problem with the WebTitan and more with my chosen method of deployment, but it was something I had to do to get full use of the features. Again, not their problem as a single router only sends traffic from one IP with no way to really know much about the client sending it.

Vorteile

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Nachteile

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Vorteile

Implementation is easy, adding sites to the white/blacklist is simple. Creating policies is overall pretty smooth, have had to contact support a couple of times.

Nachteile

The DNS Proxy is another annoying black box VM to have to "maintain".