Spiro

I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email.

I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports.

The App. Tracking business won and who is sending the business. Ability to connect contacts under company.

We're missing notes and some notes are duplicated under the wrong providers. It's difficult to sort a report and there are a lot of unnecessary fields in the reports. Limited reports available through the app. On certain screens, you can't use the "Tab" button to move from field to field.

I like the idea of having an application that allows me to keep my customers' information up to date, including all my interactions with them. I can also view past and current sales without any effort.

We have an analytics button that I do not use because it does not give me any relevant information.