Newbook

Über Newbook

NewBook ist eine Immobilienverwaltungslösung und eine universelle Buchungsmaschine für Immobilienvermietungen aller Art, einschließlich Hotels, Resorts, Apartments, Ferienparks und Jachthäfen. Mit NewBook können Unternehmen Reservierungen und Stornierungen verwalten, sich mit Dritten in Verbindung setzen, Echtzeitdaten überwachen und zusätzliche Umsatzmöglichkeiten fördern.

Die universelle Buchungs-Engine von NewBook ermöglicht es Unternehmen, alle Reservierungen über ein zentrales Online-Portal zu verwalten. Nutzer können Online-Zahlungen akzeptieren, abgebrochene Buchungen verfolgen und flexible Tarife gemäß der Kundennachfrage festlegen. Unternehmen können gezielte Marketingkampagnen erstellen, um Upselling für Aktivitäten und Extras zu erzielen und mit Gästen per E-Mail und SMS zu kommunizieren. Nutzer können die Buchungs-Engine von NewBook direkt in ihre Unternehmenswebsite integrieren, wodurch sie den Reservierungsprozess für Kunden beschleunigen.

Mit den Property-Management-Funktionen von NewBook können Unternehmen Unterkünfte und Termine verwalten sowie Stornierungsversicherungs- und Zahlungspläne direkt über ihre Website bereitstellen. Unternehmen können NewBook verwenden, um eine personalisierte Rezeption zu erstellen, die Ziele und Statistiken anzeigt und sogar an das Branding des Unternehmens angepasst werden kann.

NewBook bietet Nutzern außerdem integrierte CRM-Tools (Customer-Relationship-Management), mit denen Unternehmen ihre Kontakte verwalten und Conversions steigern können. Mit NewBook können Unternehmen automatische Erinnerungen für Lead-Follow-ups festlegen, abrechnungsfähige Stunden verfolgen sowie elektronische Signaturen senden und speichern. NewBook bietet auch automatisierte Umfragen und Leistungsberichte mit Echtzeitdaten.


Bilder

Newbook Software - 1
Newbook Software - 2
Newbook Software - 3
Newbook Software - 4
Newbook Software - 5
6 weitere anzeigen
Videos zu Newbook
Newbook Software - 1
Newbook Software - 2
Newbook Software - 3
Newbook Software - 4
Newbook Software - 5

Du bist nicht sicher, ob Newbook das Richtige ist? Mit einer beliebten Alternative vergleichen

Newbook

4,9 (42)
VS.
Häufig bewertet

Startpreis

Keine Preise gefunden
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

144
60

Integrationen

26
1

Bedienkomfort

4,7 (42)
4,1 (153)

Preis-Leistungs-Verhältnis

4,5 (42)
3,9 (153)

Kundenservice

4,9 (42)
3,9 (153)

Alternativen

Little Hotelier

4
Nr. 1 Alternative zu Newbook
Little Hotelier, die marktführende All-in-one-Plattform für Gastgewerbe. Software zur Verringerung manueller Arbeitsproz...

Guesty

4,5
Nr. 2 Alternative zu Newbook
Guesty ist ein Cloud-basiertes Ferienvermietungssystem für das kurzfristige Immobilienmanagement, das Tools für...

Bookinglayer

4,7
Nr. 3 Alternative zu Newbook
Bookinglayer ist eine Buchungs- und Online-Buchungsmanagementsoftware mit Tools für Workflowmanagement und -automatisier...

ReservationKey

4,9
Nr. 4 Alternative zu Newbook
ReservationKey ist eine Reservierungs- und Buchungsmanagementlösung für Ferienvermietungsunternehmen, Frühstückspensione...

Nutzerbewertungen

Gesamtbewertung

4,9 /5
(42)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,7/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,8/5

Hast du Newbook bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 42 Bewertungen
Jermaine
Gesamtbewertung
  • Branche: Gastgewerbe
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Amazing!

Bewertet am 15.11.2017

Vorteile

A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features.

The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be

Nachteile

Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.

Antwort von Newbook

Hi Jermaine,

Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests.

Best Regards,
The NewBook Team

James
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Ultimate Support, Listening Development Team, Endless Features and Flexibility

Bewertet am 27.7.2022

Nothing short of amazing. Everything from onboarding to now has been brilliant. Free training and...

Nothing short of amazing. Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.

Vorteile

Everything. From the moment you see the log in screen in the morning you smile. The support are amazing and will always assist you. The features and customisation will allow you to find a way to make it work how you want it to work.

Nachteile

There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it. No system can be 100% perfect for everyone, but this one is so close you can't measure the gap.

In Betracht gezogene Alternativen

Guesty

Warum Newbook gewählt wurde

The support provided from the previous product was shocking and they charged for it too. Always made it feel like it was our fault when their product was unreliable.

Gründe für den Wechsel zu Newbook

Newbook seemed more established, more features, more professional, priced well and we were able to do testing so we knew it was right for us. Their support knew what they were talking about which was a massive bonus. I still speak to the sales manager all these years down the track and they still are as helpful as ever.

Antwort von Newbook

Hi James,

Thank you for leaving such an incredible review and sharing your experience with NewBook. It's been so wonderful to see your operational improvements since implementing NewBook.

Thanks for being a valued member of the NewBook family!

Kind Regards,
The NewBook Team.

Prasad
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Very unprofessional team ,

Bewertet am 15.4.2019

Initially they were good, but later sales people sold me expensive version but it was totally not...

Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.

Vorteile

Payment system integration, and taking payment is very easy

Nachteile

Support very poor , very complex to use , do not provide connection to lot of websites

Antwort von Newbook

Hi Prasad,

It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support.

Regards, Shaye Illich
Business Development Manager

Matilda
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

We happily became totally captive !

Bewertet am 13.6.2022

Newbook has become a part of our daily life. The customer support is quick and efficient; they...

Newbook has become a part of our daily life. The customer support is quick and efficient; they consider our feedback and release new features accordingly. We could not see ourselves managing a camp ground without this software. Everything is done through newbook from making reservations to communication between the different teams for housekeeping and maintenance tasks. This has allowed us to improve our own customers experience dramatically !

Vorteile

We started using newbook for the reservations management, which is awesome. We now see ourselves using and appreciating a lot more features like the reports and contact management with customers.
We have saved thousands of dollars thanks to the follow up reports and tools !

Nachteile

Sometimes it takes a bit of time (a few months) before features are perfected. However this is normal when you do "trial and error" instead of waiting for features to be perfect and then never release them !
The pricing might seem a bit high at first, but they can afford to do this as they are the most user friendly software in their category !

In Betracht gezogene Alternativen

RMS Cloud

Gründe für den Wechsel zu Newbook

When comparing (and asking friends who were using either one of the 2 or that had used both) we realised Newbook was drastically more user friendly and that the customer support was much better.

Antwort von Newbook

Hi Matilda,

Thanks for sharing your experience with NewBook. It's great to hear that you're continuing to use more features that have helped you streamline your reporting and reduce expenses!

We appreciate your support, and thank you for being part of the NewBook family!

Kind Regards,
The NewBook Team

Sandi Kate
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Newbook is our doorway to the world.

Bewertet am 26.2.2022

Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very...

Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very small, family owned property and our Guests feedback proves that we show professionalism that is above their expectations. Most of this is due to Newbook features that we use to connect and assist our Guests from the booking confirmation to the thank you sms text upon departure, and the remainder is our high standards and friendly customer service.

Vorteile

Newbook offers peace of mind reliability, as this cloud based PMS has only gone offline once during the 8 or 9 years that we have been using it. We love the flexibility of chosing the features you wish to use, and also that the company is constantly researching & trialing new technologies to stay ahead of emerging trends. This offers small business owners the capacity to compete alongside the big corporate identities that have the dollars to invest heavily in this field.

Nachteile

The training videos that are now provided have addressed the only downside to such an extensive system. In the past, searching for help to complete a task that has not been required for some length of time, has proven challenging. Newbook can do so many things that it is sometimes hard to remember how to do it! Please keep the training videos coming as they are a great resource to use rather than calling the customer help line.

Antwort von Newbook

Hi Sandi Kate,

Thanks for leaving NewBook a 10/10 review. It's great to hear that the reliability and flexibility of the system allow you to create memorable experiences for your guests. You can expect even more innovative features & technology in the future.

Thank you for your ongoing support!

Kind Regards,
The NewBook Team

5 von 42 Bewertungen angezeigt Alle Bewertungen

Newbook Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Newbook.

Newbook bietet folgende Kostenpläne an:

  • Ab:
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Nicht verfügbar

Newbook hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Newbook unterstützt die folgenden Sprachen:

Chinesisch, Englisch, Koreanisch, Russisch

Newbook unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Newbook kann in folgende Anwendungen integriert werden:

3CX, Act-On, Attache, Bepoz, CALUMO, Clover, CustomerGauge, Google Analytics 360, Lightspeed POS, MYOB Advanced Business, MYOB Business, Mailchimp, Meta for Business, PayPal, PriceLabs, Properly, Qlik Sense, QlikView, QuickBooks, Reckon One, Sage Business Cloud Accounting, Slack, Stripe, Vend, Xero, authorize.net

Newbook bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support

Ähnliche Kategorien

Sieh alle für Newbook gefundenen Softwarekategorien an.