
Über Timedox
Timedox ist eine webbasierte Zeit- und Anwesenheitsplattform, die es Arbeitgebern ermöglicht, Pausen und Überstunden zu verfolgen und zu überwachen, die Standorte der Mitarbeitenden beim Ein- und Ausstempeln zu verfolgen, Fehler zu überwachen und andere Zeitrichtlinien für vollständige und genaue Zeitkarten zu verwalten.
Die Timedox-Stechuhr hilft dir dabei, die Lohnkosten zu reduzieren und das betrügerische Einbuchen durch einen Kollegen zu vermeiden. Dazu gehören Warnungen zur Vermeidung von Überstunden und detaillierte Berichte, die in QuickBooks, Excel und mehr exportiert werden können. Administratoren können die Terminplanung, Überstunden, Leistungen, Urlaub und mehr von jedem Gerät mit Internetzugang aus steuern.
Die patentierte Cloud- und biometrische Technologie von Timedox ist eine vertrauenswürdige Cyber-Sicherheitslösung, die bis zu 500 Mitarbeitende pro Gerät sicher verwaltet.
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Nutzerbewertungen
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- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
5 Stars and so much more
Bewertet am 11.10.2018
Easy to use
great customer support
great team
awesome price
Easy to use
great customer support
great team
awesome price
Vorteile
So, after two months I can say that Timedox really saved me tones of money, I personally really like the Tandem pro device.
Easy to install, great support with real human behind the phone.
the main reason that I decided to purchase this device is because it have a fingerprint feature which is super great!
So thank you Timedox for your awesome time clock for employees and specially for small businesses like me .
Nachteile
I didn't find any cons yet :)
if I will find something I'll update this post
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Currently the best time attendance solution I have ever seen
Bewertet am 17.2.2018
Time and cost efficient
Time and cost efficient
Vorteile
Mature product, Highly customizable & Manageable state of the art in term of software and hardware. This solution has cover all our needs and much more recommended for anyone looking for a very fast and intuitive deployment, fetching various reports, manage user policies and much more.
Nachteile
Timedox has pretty much all the features one would need for proper automated management of users. Although there are many reports available on the web version, I would like to see more reports available on mobile devices.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
If I could I would go back to paper timesheets
Bewertet am 22.5.2019
My overall experience with Timedox is disappointing. I really wanted this to work for us and it...
My overall experience with Timedox is disappointing. I really wanted this to work for us and it doesn't.
Vorteile
The price was within our budget as a non profit agency. I also liked the bio metric fingerprint option which made the clock more ADA compliant. It was also very easy to set up.
Nachteile
Initially, I thought it was a great product. The time clocks(we have two locations) seemed to work without interruption but once I learned the system, I realized its flaws quickly.
1. You need the Timedox team to customize the platform. For example, we created a ticket in December of 2018 to add codes such as FMLA, UPFMLA to the absence reason and we are still waiting for it to be completed.
2. Customer service is poor. I have completed tickets, called, scheduled times to have a representative call and nothing has improved our experience. Either you are referred to the tech team and then a ticket is created to only sit in the queue and never be addressed or you are told someone will call you and they don't.
3. Lack of transparency- It is impossible to speak to anyone other than the tech team or sales. You cannot reach someone with authority to address issues or concerns.
4. Functions- the reports are elementary and not detailed. You cannot schedule absences for multiple days so if you have someone out on FMLA you have to manually enter each day.
5. ACCOUNTABILITY AND ACCURACY- both of our time clocks are 1.5 minutes behind the world clock meaning employees have been inaccurately written up based on our late policy and they weren't really late.
Antwort von Timedox
Hello
Thank you so much for honest reply.
We love each of your comment even not happy with it. We will do what ever it takes to improve our self.
I personally checked the review and you are 100% right. unfortunately all you said is right.
We will take care internally of your remarks and be in touch with you, to make sure that all works like you wanted.
Thank you
Bruno
Timedox
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Horrible Startup Experience
Bewertet am 4.3.2019
Vorteile
Not much, yet. Nowhere on the website does it mention that you have to use the keys on the device to enter in the employee names. You add them the old way you used to have to text before smart phones. It wasn't until I was on the phone with tech support that I found out adding employees from my laptop is only available with the more expensive subscription service time clocks.
Nachteile
Scheduled a setup support call through their website and no one called. Called them and they couldn't help at the time, but wanted to schedule the setup for a few hours later. No one called. Called them back again and the customer support guy got me to a certain point, put me on hold for a few minutes, and then forgot where we were in the process, thus having to start over again. I could tell through his voice and attitude that he had something else he wanted to be doing. The product might turn out to be good, but I can't recommend based on severe lack of customer service.
Antwort von Timedox
Hello
Thank you for your feedback.
Starting with the names. It is made for your convince so you can type the names on the software and do not need to add them on the Time Clock. So actually adding the names on the old way it is only an option.
The only call we do see from your side is about the login credentials and that you can not connect the device to your WiFi. both solved for you. Both on the Mar 4th. same day of your review.
We will be happy to keep and assist you until your full satisfaction. please give us a call.
Thank you
Timedox Team
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Simple and good product, very easy to install and use
Bewertet am 13.2.2018
just the time reports.
just the time reports.
Vorteile
It is simple - almost plug and play. very easy to use. you get what you pay for - no less, no more.
Nachteile
some sophisticated timing models are still under development, although probably done by now. other than that - no surprises.
Timedox Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Timedox.F. Welche Preispläne bietet Timedox an?
Timedox bietet folgende Kostenpläne an:
- Ab: 149,00 $/einmalig
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Timedox?
Timedox hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Timedox unterstützt?
Timedox unterstützt die folgenden Sprachen:
Arabisch, Deutsch, Englisch, Hebräisch, Russisch, Spanisch
F. Unterstützt Timedox mobile Geräte?
Timedox unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Timedox?
Timedox kann in folgende Anwendungen integriert werden:
Microsoft Excel, QuickBooks Online Advanced
F. Welche Varianten der Kundenbetreuung bietet Timedox an?
Timedox bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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