Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field. Accessible on desktop or mobile device via the native mobile iOS and Android apps, Office Chat is designed to facilitate communication and collaboration from anywhere. Both one-to-one and group conversations can be created and chats facilitate instant messaging, file sharing, real-time notifications, and message broadcasting.
Office Chat provides various different message types depending on the needs of the user including private and group chats, priority IMs which are flagged as important to the recipient, self destruct IMs which are deleted 2 minutes after being read for sensitive issues, and broadcast messages which alert all employees in the database when sent.
An unlimited number of chat groups can be created within Office Chat and admin users have full control over permissions regarding who can view and send messages in each group, based on their role within the team. Employees from different locations and offices can login to the same Office Chat account in order to facilitate cross-location collaboration or access for remote workers. Users can be added through Active Directory integration or imported in bulk, and no email address is required for signup.
With Office Chat, users can configure a custom message and file retention policy to control which data is archived or discarded, and security measures such as two factor authentication and end-to-end encryption ensure data is protected. All retained chats and files can be retrieved at any time using the extensive search functionality which crawls the entire chat history to find results.
Vorteile
That you can have a group chat in the office, as a travel agency if we want to send a message to multiple people we can. It is so easy to just type a message and send it instead of having to write it out on paper (saving paper aswell which is a bonus). Price is very good also!
One thing I REALLY like is that it shows two green ticks once it has been delivered so that I know it has actually reached the other person and I dont need to follow it up.
Nachteile
Sometimes the office chat will say 'idle' and then messages wont get delivered even when we have signed in, I think it does this when we havent used it for a bit during the day maybe? This is annoying because we use it every day.
Something I know everyone in this office would prefer is maybe like a box on the right hand side stay there until the message is opened so we know we have messages, I know it lights up orange but with so many icons down the bottom sometimes its hard to miss, I know a previous chat we used to have had this and it was much better to have something hover there to remind us we had messages.
Rebecca, thank you for your review of Office Chat! We truly appreciate your feedback and are glad to have you as a customer. Also- i've passed along your feedback from the cons you listed. Cheers!
They prefer to be paid via credit card & do not really like invoicing. However, our company does not issue company credit cards & had to email back & forth asking if possible to set up for invoicing instead of credit cards. They were very helpful & understood our situation & were willing to make the change for us - even though this is not the norm for them.
Vorteile
When we did our research for a new officechat software, we were really impressed with the features that are available & the ease of use for the end users. Setting up the users is very simple & easy. Just needed to give the end users admin rights to install the software. Very easy to create groups & place people within. Reporting is really great & one is able to turn on & off features with a click on a button. The self destruct can be set with a timer which comes in handy when discussing private & confidential information.
Nachteile
When opening a ticket, waited for most times 24 hours to hear back from them. However, they do have the option to call in if required, however, since this is a virtual company, they prefer either chat or email
Thank you for your review Stephanie! We're happy to see that OfficeChat has been a good solution for your business. I hope that future support requests are handled more quickly, we appreciate your patience as you grow with us! Cheers
Overall, OfficeChat has saved us time, paper, and clicks on our copier system. I'd definitely say we're operating more efficiently as an organization!
Vorteile
The software is extremely functional with lots of features we needed as an internal IM/Chat system for our staff. The implementation was really easy and I honestly haven't had any complaints from staff about using or trying to use the software. Plus the ability to send messages with files/attachments is a huge plus, certainly cuts down on the amount of time we spend composing emails or printing documents to just walk them across the office.
Nachteile
Software installation itself can be a pain sometimes. I had 2 particular issues where OfficeChat refused to install on a new Windows 10 machines because a "required component" would fail to download over and over. I believe it was an issue with the fact that OfficeChat installer was calling out the need for Microsoft VC 3.5 but the machines already had a newer version installed...? I'd have to follow up with my support team to verify the issue was corrected but I'm sure it was.
David, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will pass along your feedback. Thank you again!
To keep in touch with our other co-workers in different offices around the state.
Vorteile
I can easily find other employees that I work with and send them a message. I also like the features like "show when read", "delete after read', etc. I really like the one that shows me after the other person reads it. No one is able to say that they did not get the message because I have a read receipt. I also like how easy it is to attach a file and send it off.
Nachteile
I do not like the lack of emojis. I know this is a very simple thing, but that is really the only thing I can think of. I really would give this program a 10 out of 10. I can't think of any other problems I've had with this.
Tara, thank you for providing us with a review and sharing your feedback regarding Emojis! I will be sure to pass along your feedback to the team. If there are other product requests or ideas that you may have in the future, don't hesitate to let us know. Thank you again!
This Chat software has help us reduce phone call time and makes our jobs more efficient, you can get answers from work collegues faster than by email and if they are not available you dont need to leave a "phone message" and wonder if they listen to them or not. With the chat you see a notification when they read it.
We use it every day as an internal communication tool, and even for company announcements with a whole office chat group.
Vorteile
It is a very simple and powerfull Chat solution. It shows when messages are delivered and read by the other person.
You can attached images or documents.
Nachteile
It doesn´t have a popup notification option, that would be helpful because sometimes you can miss a new message.
Thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I wanted to let you know that Office Chat does have a popup notification option- would you be willing to reach out to our support to have this resolved for you? Thank you again!
Startup Plan: $25/month (or $249/year) with 10 users included and 25GB of file storage
Business Plan: $49/month (or $499/year) with 50 users included and 25GB of file storage
Enterprise Plan: $99/month (or $999/year) with 50 users included and 100GB of file storage
HIPAA/BAA Plan: $999/year with all Enterprise Plan features plus HIPAA and BAA and chat history limited to 7 days
Discounts available for non-profits.
Weiter unter folgen häufig gestellte Fragen über Office Chat.
Office Chat bietet folgende Kostenpläne an:
Beginnt ab: 25,00 $/Monat
Preismodell: Abonnement
Kostenlose Testversion: Verfügbar
Startup Plan: $25/month (or $249/year) with 10 users included and 25GB of file storage
Business Plan: $49/month (or $499/year) with 50 users included and 25GB of file storage
Enterprise Plan: $99/month (or $999/year) with 50 users included and 100GB of file storage
HIPAA/BAA Plan: $999/year with all Enterprise Plan features plus HIPAA and BAA and chat history limited to 7 days
Discounts available for non-profits.
Office Chat bietet die folgenden Funktionen:
Office Chat hat die folgenden typischen Kunden:
Mittlere Unternehmen, Non-Profit, Kleine Unternehmen
Office Chat unterstützt die folgenden Sprachen:
Englisch
Office Chat hat folgende Preismodelle:
Abonnement
Office Chat unterstützt die folgenden Geräte:
Android, iPhone, iPad
Office Chat kann in folgende Anwendungen integriert werden:
Airbrake, Beanstalk, GitHub, GoToMeeting, JIRA Software, Join.me, Mailchimp, New Relic, Pingdom, Zendesk
Office Chat bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support
