AI Field Management

Cloud- und Mobile-Field-Workforce-Management-Software für KMUs.

Über AI Field Management

AI Field Management or "AI FM" is a cloud-based SaaS for businesses of all sizes and types, promising a scalable and customizable field service management solution. The "AI" references the system's application of artificial intelligence technology that leverages deep machine learning to automate and optimize performance. A real time intelligence augmentation algorithm then assists scheduling to allocate jobs to the most appropriate field worker, before assigning the work across the product's AI Powered Cloud. Schedulers can send job and work orders to employees in the field to and from every device, with AI FM using familiar SMS-type messaging features or through the companion app. Native customer and employee app support for iOS and Android devices is provided for Ultimate package users, allowing staff to follow back office conversations and share messages, documents and pictures in real time. Customers can then more conveniently search for support, increasing loyalty and satisfaction, while booking products and services via a self service customer website portal.

Core system functions beyond job management go on to span invoicing and payment processing including credit card handling, inventory and asset management across multiple locations, time tracking, plus payroll, sales revenue and commission reporting capabilities. QuickBooks Online and Desktop integration synchronizes jobs, invoices and payments to a favored accounting package with ease and accuracy. Custom fields facilitate versatile customer data tracking, estimate quotes are generated within clicks and email notifications update on job messages and status changes. Other notable features include multi-language in-app translation, search and filter tools, full digital auditing, PDF & Excel export and more.


Hauptvorteile von AI Field Management

  • AI Field Management or "AI FM" is a cloud-based workforce management SaaS that is both scalable, customizable and device / platform agnostic, capable of running across desktop and mobile systems.
  • Assign jobs to field workers with SMS or via native apps, with ultimate package users granted access to iOS and Android apps for workforce and customers, while a website portal also gives self service client support.
  • Credit card processing is built into the AI FM interface with the ability to keep customer card data securely on file to make repeat business convenient, while reporting capabilities include transaction analytics.
  • All system data is organized by job with “Forever Access” to allow for the centralized, anytime anywhere accessibility, editing, retrieval and creation of jobs with the ability to go back over long historical records to analyze how a particular job performed.
  • QuickBooks Online and Desktop integration automatically syncs job, invoice and payments data into existing accounting solutions, with additional third-party support also available.

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    Du bist nicht sicher, ob AI Field Management das Richtige ist? Mit einer beliebten Alternative vergleichen

    AI Field Management

    4,9 (61)
    VS.
    Häufig bewertet

    Startpreis

    37,99 $
    Monat
    25,00 €
    Monat

    Preisoptionen

    Kostenlose Version
    Kostenlose Testversion
    Kostenlose Version
    Kostenlose Testversion

    Funktionen

    161
    199

    Integrationen

    11
    22

    Bedienkomfort

    4,8 (61)
    4,1 (754)

    Preis-Leistungs-Verhältnis

    4,9 (61)
    4,1 (754)

    Kundenservice

    4,9 (61)
    4,2 (754)
    Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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    Nutzerbewertungen

    Gesamtbewertung

    4,9 /5
    (61)
    Preis-Leistungs-Verhältnis
    4,9/5
    Funktionen
    4,9/5
    Bedienkomfort
    4,8/5
    Kundenbetreuung
    4,9/5

    Hast du AI Field Management bereits?

    Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

    Zeigt 5 von 61 Bewertungen
    JianWei
    JianWei
    Gesamtbewertung
    • Branche: Computer-Software
    • Unternehmensgröße: 1.001–5.000 Mitarbeiter
    • Täglich für 6-12 Monate genutzt
    • Quelle der Bewertung

    Gesamtbewertung

    • Preis-Leistungs-Verhältnis
    • Bedienkomfort
    • Kundenbetreuung

    It has really helped us track our projects better!

    Bewertet am 29.11.2017

    Vorteile

    Ease of use, outside collaboration, especially the predictive management features regarding how they tie workers with Jobs.

    Nachteile

    It would be great if the system has more languages support, such as Chinese, Japanese, and other Asia languages. My company has business in the Asian-Pacific region.

    Jie
    Gesamtbewertung
    • Branche: Tiefbau
    • Unternehmensgröße: 51–200 Mitarbeiter
    • Täglich für Mehr als 1 Jahr genutzt
    • Quelle der Bewertung

    Gesamtbewertung

    • Preis-Leistungs-Verhältnis
    • Bedienkomfort
    • Kundenbetreuung
    • Weiterempfehlungsquote 10.0 /10

    Great tools for managing field service team

    Bewertet am 11.5.2022

    A great experience to use the software since Dec 2020. It is very helpful to get fast response when...

    A great experience to use the software since Dec 2020. It is very helpful to get fast response when we start to implement the software in the company although there is time difference. So far we almost not experience any breakdown of the app which is quite stable.

    Vorteile

    We are small local SME in Singapore. With this software's good feature of scheduling, calendar etc., we can manage about 200+ systems across the country with limited manpower in the field. The field engineer also like very much about the mobile app access to view the work schedule and do a better preparation before attend to the sites.

    Nachteile

    The inventory management feature is not really used by the company due to various reason which it is a shame.

    In Betracht gezogene Alternativen

    Salesforce Service Cloud

    Gründe für den Wechsel zu AI Field Management

    Easy to implement and use for the user, cost effective comparing to other CRM software. The feature is very suitable to the company situation.
    Benjie
    Gesamtbewertung
    • Branche: Anwaltskanzlei
    • Unternehmensgröße: 11–50 Mitarbeiter
    • Täglich für 1-5 Monate genutzt
    • Quelle der Bewertung

    Gesamtbewertung

    • Preis-Leistungs-Verhältnis
    • Bedienkomfort
    • Kundenbetreuung
    • Weiterempfehlungsquote 4.0 /10

    Field work review

    Bewertet am 2.4.2024

    Vorteile

    Ease in scheduling and monitoring of employees work.

    Nachteile

    Not be able to have multiple cases/projects in one client file

    Lucas
    Gesamtbewertung
    • Branche: Hausmeisterservice
    • Unternehmensgröße: 5.001–10.000 Mitarbeiter
    • Täglich für 6-12 Monate genutzt
    • Quelle der Bewertung

    Gesamtbewertung

    • Preis-Leistungs-Verhältnis
    • Bedienkomfort
    • Kundenbetreuung
    • Weiterempfehlungsquote 10.0 /10

    My first experience where they care about the customers unique needs

    Bewertet am 6.2.2021

    The team are great, they answer email queries and phone calls very promptly. They have a solution...

    The team are great, they answer email queries and phone calls very promptly. They have a solution for all our needs even if that means a rewrite, change or development to their software and we just continue paying our set monthly fee. In a word, faultless.

    Vorteile

    Very easy to use, its operates quickly - no waiting, the high level of support from the AI Team is unheard of in this market segment. The subscription structure and the system its self make deployment and scaling up or down very efficient.

    Nachteile

    That I didn't find it earlier and had to use an inferior product for 3 years.

    Belinda
    Gesamtbewertung
    • Branche: Non-Profit-Organisation Management
    • Unternehmensgröße: 5.001–10.000 Mitarbeiter
    • Täglich für 1-5 Monate genutzt
    • Quelle der Bewertung

    Gesamtbewertung

    • Preis-Leistungs-Verhältnis
    • Bedienkomfort
    • Kundenbetreuung
    • Weiterempfehlungsquote 10.0 /10

    Customer Service at its best

    Bewertet am 14.1.2021

    The after sales support has been amazing. I am in Australia and have been communicating with the...

    The after sales support has been amazing. I am in Australia and have been communicating with the tech team in Canada on a regular bases and I have been guided though the whole set up process .
    There has been a few features that Al Field have added to there program to meet with our requests which is fabulous and the turn around time on these features getting added is a matter of hours in most cases.

    Vorteile

    This program is very easy for my employee's to use with older demographic users they too have found it easy to use.
    The visional layout of the dispatch board has been helpful

    Nachteile

    I love the colour coding feature where i can colour code the urgency of each job.
    This program is very user friendly.

    5 von 61 Bewertungen angezeigt Alle Bewertungen

    AI Field Management Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über AI Field Management.

    AI Field Management bietet folgende Kostenpläne an:

    • Ab: 37,99 $/Monat
    • Preismodell: Kostenlose Version, Abonnement
    • Gratis Testen: Verfügbar

    AI Field Management hat die folgenden typischen Kunden:

    2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

    AI Field Management unterstützt die folgenden Sprachen:

    Chinesisch, Englisch, Französisch, Indonesisch, Italienisch, Portugiesisch, Spanisch, Vietnamesisch

    AI Field Management unterstützt die folgenden Geräte:

    Android (mobil), iPhone (mobil), iPad (mobil)

    AI Field Management kann in folgende Anwendungen integriert werden:

    Google Calendar, Google Maps, Microsoft Outlook, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Desktop Pro, QuickBooks Online, QuickBooks Online Advanced, SAP Business One, Zapier, iCalendar

    AI Field Management bietet folgende Optionen für Kundensupport:

    E-Mail/Helpdesk, Telefon-Support, Chat

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