AI Field Management or "AI FM" is a cloud-based SaaS for businesses of all sizes and types, promising a scalable and customizable field service management solution. The "AI" references the system's application of artificial intelligence technology that leverages deep machine learning to automate and optimize performance. A real time intelligence augmentation algorithm then assists scheduling to allocate jobs to the most appropriate field worker, before assigning the work across the product's AI Powered Cloud. Schedulers can send job and work orders to employees in the field to and from every device, with AI FM using familiar SMS-type messaging features or through the companion app. Native customer and employee app support for iOS and Android devices is provided for Ultimate package users, allowing staff to follow back office conversations and share messages, documents and pictures in real time. Customers can then more conveniently search for support, increasing loyalty and satisfaction, while booking products and services via a self service customer website portal.
Core system functions beyond job management go on to span invoicing and payment processing including credit card handling, inventory and asset management across multiple locations, time tracking, plus payroll, sales revenue and commission reporting capabilities. QuickBooks Online and Desktop integration synchronizes jobs, invoices and payments to a favored accounting package with ease and accuracy. Custom fields facilitate versatile customer data tracking, estimate quotes are generated within clicks and email notifications update on job messages and status changes. Other notable features include multi-language in-app translation, search and filter tools, full digital auditing, PDF & Excel export and more.
When we had twelve-fifteen technicians, we had a pretty good software that allowed, scheduling/invoicing/billing/app for techs/portal on website/app for OUR clients/admin panel for all office usage all in one, we were able to work with this software for two years. When we grew to thirty cleaning technicians, it got challenging, we needed something to help us find the best worker to do the job based on specific criteria's, this feature was the key for us to bring our business to the next level. The AI built in piece is genius, worker management tab has the ability to suggest the best worker for the job but the Admin can override it if need be. The other great plus is having the possibility to bill batch invoices at once, the other software was tideus in billing each individual invoice.
We now have a complete system that allows us to have clients book their cleaning on our website portal, adding clients easily, adding workers, invoicing clients, clients history, GPS tracking for technicians, app for workers, ability to find the best worker for the job with a click, reports specific on new clients/repeats clients, app for workers, and app for clients to conveniently book their service from their phone.
Changing systems is always a big decision, but in order to bring our business to the next level, our business needed this piece while keeping everything else to make it all possible. So implementing the new system took a bit of time, that has been the only cons. AI-FM has been an amazing change for us, giving office staff more time to focus on getting new clients, less time is wasted on finding the best worker and invoicing each individual work order at the time. Absolutely Love this software.
A must-have tool for teams that are dispersed, diverse and in need of higher efficiency.
Easy on-boarding, no contracts, a serious value for a moderate price.
Simple to use and right priced, allows easy field workforce management across diverse languages with built in translation and GPS features.
Organizes workers by job and customer, shows calendar view with real-time updates of job status from the field on mobile devices.
Enables workers and manager to chat in their native language with real-time translation.
Optional GPS location when communicating enhances efficient operations.
Stores all information about a job forever, from job estimate, implementation timing and any issues, customer signature and even billing.
Rapidly evolving, some features are in development but roadmap is responsive to our requests, and dev team has been rapid and effective.
The number one thing that we've been able to address with this solution is productivity. The down time of our field resources has been significantly reduced, which has had a positive impact on our profitability.
I really like the predictive/AI piece that allows me to match to the perfect technician for the job. The calendar view makes scheduling and seeing the progress of super easy. The UI is nice and clean, and is pretty intuitive to use, particularly on mobile. Quickbooks integration is definitely a plus, it makes accounting a breeze. The GPS tracking of field workers is something that we didn't have with our previous solution, and it's a game changer.
Because it's a cloud product, I do need to take all the updates, but that's a small detail to be able to get the product updates.
It thinks for me, Or better said it's like a sounding board, it confirms my thinking in terms of marrying up jobs with workers. And sometimes it comes up with a different recommendation and that makes me think twice about what I should do , it always has a reason why... really cool
They figured out a way to code in the traditional sense the best worker for a specific location and job type, but that's just the interim solution apparently they've got machine learning embedded in the system so that will eventually take over and they will become even better than the coded solution. Sounds great
I'd appreciate if you could reduce the price a little bit, I get that there's a lot of technology in the spot for a small company like mine I prefer to spend a little bit less if
Boost my business and make my life easier.
Our company had tried multiple field management products and this is the best fit for us.
Overall the product provide a intuitive user experience and our team do not see any learning curve.
Scheduling and checking the progress is super convenient and make my life so much easier.
The support team always respond fast, the product keeps updating. Love it!
Weiter unter folgen häufig gestellte Fragen über Ai Field Management.
Ai Field Management bietet folgende Kostenpläne an:
Beginnt ab: 5,00 $/Monat
Kostenlose Testversion: Verfügbar
Wir haben keine Informationen über die Funktionen von Ai Field Management
Ai Field Management hat die folgenden typischen Kunden:
Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen
Ai Field Management unterstützt die folgenden Sprachen:
Chinesisch (vereinfacht), Chinesisch (traditionell), Englisch
Ai Field Management hat folgende Preismodelle:
Ai Field Management unterstützt die folgenden Geräte:
Ai Field Management kann in folgende Anwendungen integriert werden:
Google Maps, QuickBooks, QuickBooks Online, Slack, Zapier
Ai Field Management bietet folgende Optionen für Kundensupport: