AI Field Management

Über AI Field Management

AI Field Management or "AI FM" is a cloud-based SaaS for businesses of all sizes and types, promising a scalable and customizable field service management solution. The "AI" references the system's application of artificial intelligence technology that leverages deep machine learning to automate and optimize performance. A real time intelligence augmentation algorithm then assists scheduling to allocate jobs to the most appropriate field worker, before assigning the work across the product's AI Powered Cloud. Schedulers can send job and work orders to employees in the field to and from every device, with AI FM using familiar SMS-type messaging features or through the companion app. Native customer and employee app support for iOS and Android devices is provided for Ultimate package users, allowing staff to follow back office conversations and share messages, documents and pictures in real time. Customers can then more conveniently search for support, increasing loyalty and satisfaction, while booking products and services via a self service customer website portal.

Core system functions beyond job management go on to span invoicing and payment processing including credit card handling, inventory and asset management across multiple locations, time tracking, plus payroll, sales revenue and commission reporting capabilities. QuickBooks Online and Desktop integration synchronizes jobs, invoices and payments to a favored accounting package with ease and accuracy. Custom fields facilitate versatile customer data tracking, estimate quotes are generated within clicks and email notifications update on job messages and status changes. Other notable features include multi-language in-app translation, search and filter tools, full digital auditing, PDF & Excel export and more.